Springvand

Anmeldelser af Palazzo Hotel

5 out of 5
Palazzo Hotel
Montecasino Boulevard, Fourways, Sandton, Gauteng

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 272 af i alt 368 anmeldelser" "
Bedømmelse på 8 − Udmærket. 60 af i alt 368 anmeldelser" "
Bedømmelse på 6 − Okay. 18 af i alt 368 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 368 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 368 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Steffen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022
Svar fra Julian Joubert den 1. sep. 2022
Dear Steffen, Thank you for taking the time to complete a such a great review on the Palazzo Hotel.We are delighted that the team were able to meet your all requirements and that your stay was a memorable one. We will most certainly pass these kind words on to our colleagues as it proves to be highly motivational.We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back.Kind RegardsJulian JoubertRooms Division ManagerThe Palazzo

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
👍👍👍
Alt på dette hotel er bare i orden. Fantastisk service
Overnattede 4 nætter i oktober 2018
Svar fra Julian Joubert den 21. nov. 2018
Dear Thomas, Thank you for taking the time to complete a review on the Palazzo Hotel. Your feedback is highly appreciated, without this we would not know if our guests left feeling satisfied with their stay. We are happy that the team were able to meet your all requirements and that your stay was a memorable one. We will most certainly pass these kind words on to our colleagues. We hope that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards Julian Joubert Rooms Division Manager The Palazzo

10/10 Fremragende

Christian, København

Nice hotel with really great service and great breakfast
Overnattede 11 nætter i august 2018
Svar fra Kapeel den 2. sep. 2018
Thanks for staying with us. We appreciate your feedback.

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent value and service, lovely food and drink and this is my third visit.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Edward

Overnattede 3 nætter i april 2024
Svar fra Paul Muswede den 4. maj 2024
Dear Edward, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Kashyap

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nestled in the heart of Johannesburg, Hotel Palazzo offers a luxurious retreat for travelers seeking elegance and comfort. The hotel’s grand facade and opulent interiors exude sophistication, setting the stage for an unforgettable stay. MonteCasino is right by the door step with an entrance facing it. There’s an option of pickup and drop from to casino as well Spa facilities are really great and affordable
Overnattede 1 nat i april 2024
Svar fra Paul Muswede den 7. apr. 2024
Dear Kashyap, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

farai

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.
Overnattede 3 nætter i marts 2024
Svar fra Paul Muswede den 11. mar. 2024
Dear Farai,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. We have updated your profile to ensure that you are allocated room that is quiet. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

Dominic

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 3 nætter i marts 2024
Svar fra Paul Muswede den 9. mar. 2024
Dear Dominic, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Meera Pravin, NAIROBI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing area
Overnattede 6 nætter i februar 2024
Svar fra Paul Muswede den 9. mar. 2024
Dear Meera Pravin, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

thomas, kohler

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value for the money
Overnattede 3 nætter i marts 2024
Svar fra Paul Muswede den 4. mar. 2024
Dear Thomas, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

B

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing staff, couldn't do enough for my family. Top hospitality and close to the montecasino complex.
Overnattede 4 nætter i februar 2024
Svar fra Paul Muswede den 28. feb. 2024
Good day, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Andy

Overnattede 4 nætter i februar 2024
Svar fra Paul Muswede den 28. feb. 2024
Dear Andy, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

E

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel
This is the 2nd time we have stayed in this hotel (we are from the UK). I absolutely adore the Palazzo, the hotel is first class. All staff, from reception, concierge, housekeeping are superb, professional and polite. The hotel feels like stepping into luxury, you are looked after from the minute you arrive until you leave. It is a short, safe walk to Montecasino, where we ate (we didn't eat in the hotel restaurant during this stay). Next time, we will be staying longer. Absolutely love, love, love this hotel.
Overnattede 1 nat i februar 2024
Svar fra Paul Muswede den 26. feb. 2024
Good day,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

Ricky

Overnattede 1 nat i februar 2024
Svar fra Paul Muswede den 26. feb. 2024
Dear Ricky,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Melanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Beautiful property but could use a little upkeep in the rooms
Overnattede 2 nætter i februar 2024
Svar fra Elliot den 14. feb. 2024
Good Day Melanie,Thank you for taking your valuable time to review our hotel. We have noted your comments fully.We look forward to welcoming you back again.Have a great day further,Regards,Elliot

2/10 Forfærdeligt

Simen

Overnattede 1 nat i februar 2024
Svar fra Paul Muswede den 4. feb. 2024
Dear Simen, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept my apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on. Guest feedback for a vital role to the success of any business and yours is valuable. I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back.Kind Regards,Paul,Rooms Division Manager

10/10 Fremragende

Richard

Overnattede 2 nætter i januar 2024
Svar fra Paul Muswede den 22. mar. 2024
Dear Richard, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manage

4/10 Dårligt

Michelle

Overnattede 1 nat i januar 2024
Svar fra Paul Muswede den 31. jan. 2024
Dear Michelle, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept y apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on. Guest feedback for a vital role to the success of any business and yours is valuable. I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back.Kind Regards,Paul,Rooms Division Manager

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 6 nætter i januar 2024
Svar fra Paul Muswede den 29. jan. 2024
Dear David, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

8/10 Udmærket

Felicia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a very beautiful property and an oasis in the city.
Overnattede 1 nat i januar 2024
Svar fra Paul Muswede den 29. jan. 2024
Dear Felicia, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.
Overnattede 4 nætter i januar 2024
Svar fra Paul Muswede den 29. jan. 2024
Dear Victoria, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Charin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i januar 2024
Svar fra Paul Muswede den 29. jan. 2024
Dear Charin, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

Steve

Overnattede 5 nætter i januar 2024
Svar fra Paul Muswede den 20. jan. 2024
Dear Steve, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Fremragende

Eugen

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Eugen,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Rodrigo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Rodrigo, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

Francisco

Overnattede 3 nætter i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Francisco, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

6/10 Okay

NICK

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Love the place but …
Staff wonderful Hotel dated and not everything is working 100% I.e lifts, shower had no pressure …
Overnattede 1 nat i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Nick, Please accept our sincere apologies for the inconvenience you experienced with regards to the maintenance issues experienced during your stay. This is definitely not our usual exceptional standard. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

8/10 Udmærket

Carlo

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Paul Muswede den 16. jan. 2024
Dear Carlo, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Fremragende

Victoria

Rejste med familie og småbørn
The Palazzo was such a lovely hotel, the staff continuously went above & beyond our expectations. Breakfast was good with a wide selection of options as was lunch & dinner in the main restaurant. The pool area was well maintained & the staff were very attentive. The rooms were big with good amenities & the location was fab for montecasino & the bird gardens.
Overnattede 4 nætter i december 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Victoria, Thank you for taking the time to complete a review on the Palazzo Hotel. Your comments are greatly appreciated and we are delighted that the team were able to meet your requirements and that your stay was a memorable one. We will most certainly pass these kind words on to our colleagues as it proves to be highly motivational. Your feedback is vital to our success and all feedback in used constructively to improve our product and services. I would love to hear what we could have improved on to exceed your expectations.Kind Regards,Paul,Rooms Division Manager

10/10 Fremragende

ANTHEA

Overnattede 2 nætter i december 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Anthea, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Robert, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

Stefano

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Paul Muswede den 31. jan. 2024
Dear Stefano, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Paul Muswede den 16. jan. 2024
Good day, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

Nokuhle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Nokuhle,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Fremragende

ANDRE

Overnattede 1 nat i december 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Andre,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
this was a real spoil for my husband's birthday - the service and friendliness of all the staff was top notch.... thank you for making our stay so special
Overnattede 1 nat i december 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Karen, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

6/10 Okay

Yolandi

Overnattede 2 nætter i december 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Yolandi, Thank you for taking the time to complete a review on the Palazzo Hotel. Please accept y apologies for not enjoying your stay at the Palazzo Hotel. I do hope you reach out to us with feedback as to what we could have improved on.Guest feedback for a vital role to the success of any business and yours is valuable.I hope you give us the opportunity to restore your faith in us as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Robert

Overnattede 2 nætter i december 2023
Svar fra Paul Muswede den 18. dec. 2023
Dear Robert,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

6/10 Okay

Anné

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No smoking
The only complaint is that the hallway smell of smoke all the way to our non smoking room
Overnattede 1 nat i december 2023
Svar fra Paul Muswede den 18. dec. 2023
Dear Anne,Please accept our sincere apologies for the inconvenience you experienced with regards to the hallway that smelled of smoke during your stay. This is definitely not our usual exceptional standard. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Kind Regards,Paul,Rooms Division Manager

10/10 Fremragende

Wandisile

Overnattede 1 nat i november 2023
Svar fra Paul Muswede den 18. dec. 2023
Dear Wandisile,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Neill

Overnattede 3 nætter i november 2023
Svar fra Paul Muswede den 16. jan. 2024
Dear Neill,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

8/10 Udmærket

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Paul Muswede den 19. nov. 2023
Dear Steven,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Fremragende

Clive

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Paul Muswede den 19. nov. 2023
Dear Clive,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Brook, Springfield

Overnattede 3 nætter i november 2023
Svar fra Paul Muswede den 18. dec. 2023
Dear Brook,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Dawn

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
As a first time visitor, I wish could stay sooner. Absolutely amazing experience
Overnattede 1 nat i november 2023
Svar fra Paul Muswede den 14. nov. 2023
Dear Dawn,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Fremragende

Wolfgang

Overnattede 1 nat i november 2023
Svar fra Paul Muswede den 6. nov. 2023
Dear Wolfgang, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Palazzo hotel. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you soon. Kind Regards, Paul, Rooms Division Manager

10/10 Fremragende

Peter

Overnattede 1 nat i oktober 2023
Svar fra Paul Muswede den 6. nov. 2023
Dear Peter, Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Room Division Manager

10/10 Fremragende

Nhlakanipho

Overnattede 1 nat i oktober 2023
Svar fra Paul Muswede den 31. okt. 2023
Dear Nhlakanipho,Thank you for taking the time to complete a review on the Palazzo Hotel. We hope that you do stay again and that your next stay is planned for the near future as we look forward to welcoming you back. Kind Regards, Paul, Rooms Division Manager

8/10 Udmærket

Jon

Overnattede 1 nat i oktober 2023
Svar fra Paul Muswede den 31. okt. 2023
Dear Jon, Thank you for leaving a review on your recent stay at he Palazzo hotel. I see that you were not happy with your stay and I would love to hear what about your stay did not meet your requirements or what we can improve on. Please feel free to contact me directly or Via the Expedia portal. I hope you give us the opportunity to rectify these issues.Kind Regards,Paul,Rooms Division Manager

6/10 Okay

Craig

Overnattede 1 nat i oktober 2023
Svar fra Paul Muswede den 31. okt. 2023
Dear Craig, Thank you for leaving a review on your recent stay at he Palazzo hotel. I see that you were not happy with your stay and I would love to hear what about your stay did not meet your requirements or what we can improve on. Please feel free to contact me directly or Via the Expedia portal. I hope you give us the opportunity to rectify these issues. Kind regards, Paul, Rooms Division Manager