Moteller i Jeffersonville – Clarksville

"First off the hotel doesn’t look anything like the website. The place had a weird smell to it. The hallway and room smelled. I have a CPAP machine and had to change the filter when I got home because the smell was in the filter. We paid for 2 nights and checked out after one. I told the front desk clerk we were checking out early. They didn’t even ask why or anything. They offered a continental breakfast but we pasted on it because of the condition of the hotel. We had breakfast elsewhere. Do...

"Found two cockroaches on the first day on the bed, rest all good, staff was polite. breakfast was ok."

"I’ve stayed here a few times over the years, so it’s not really that bad, the pool is never usable, the breakfast is a joke, the rooms are worn and the bathroom is especially worn out. Why do I stay there? Price, convenience and the staff. The place is right off the highway, quiet and safe feeling, the price is the best I could find for Kentucky Derby week, and the staff is friendly and helpful. I’ve paid a lot more for hotels that were far worse, it isn’t the Hilton, but the television works,...

"I liked that they were trying to make the property look better by planting and maintaining flowers to make it more attractive"

"Worst customer service I have ever experienced. First room, the tub faucet had steady water leak and bathroom floor was very weak and felt like you would fall through floor when stepped on. We ask for another room and that room was dirty and had no bed coverings. Then we had to ask for another room. We were never given an apology at all at any of the 3 times we had to change rooms - he acted completely bothered and was very rude during the whole experience. I would never recommend this...