Hoteller nær Jackson Park

"We were pleased with the room. The temperature control system was good. The exterior of the hotel could use some improvement. The landscape has lots of weeds growing and the trees need to be trimmed. The dinner options could be better…… especially on Friday and Saturday night. Overall good experience."

"Todo muy bien"

"We will absolutely stay here again, when in the area. Very clean and the staff were very kind."

"Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

"let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much.....

"Wasn’t super impressed for what I paid. Room was dusty and not the cleanest. Never seen a house keeper."

"We had a suite that was reasonably priced, clean, and was very comfortable. Very nice experience!"

"This property is definitely showing its age. Many of the areas appeared dirty, areas with peeling paint and torn carpet. My first room had soaking wet carpet from the air conditioner that had been running before I injured the room. The clerk was helpful and switched me to another room, but unfortunately it smelled like mildew, had rust around the door frame and in the shower, shower curtain appeared dirty. The refrigerator had an extension cord running to a separate receptacle and was smaller...

"Hotel appearance filthy. Felt very unsafe there. Literally laid towels on room floor instead of being barefoot on carpet. Smelled pot in hallway as I was walking to room. Outer doors were propped open with rocks. Holes in hallway walls. Outside stairs were overgrown with tree branches hanging over and unsafe. Steps to outside entrance needed swept. All in all I would never recommend staying at this hotel."

"Clean room, helpful staff"