Hoteller nær Lowndes Park

"They say check in was at three our room wasn’t ready until 5. They also have limited hours on their restaurant and the breakfast is over priced for what is offered."

"We will absolutely stay here again, when in the area. Very clean and the staff were very kind."

"Todo muy bien"

"We had a suite that was reasonably priced, clean, and was very comfortable. Very nice experience!"

"Everything about our stay was great, but the highlight was the exceptional customer service at check-in. The front desk gentleman went above and beyond, helping guests who needed translation while treating everyone with kindness, patience, and respect. He stayed calm, understanding, and made sure everyone was taken care of. Employees like him truly make a difference, and I wanted to make sure he gets the credit he deserves. Thank you for a wonderful experience! ( wish I knew your name but I just...

"let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much.....

"Wasn’t super impressed for what I paid. Room was dusty and not the cleanest. Never seen a house keeper."

"Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

"Hotel appearance filthy. Felt very unsafe there. Literally laid towels on room floor instead of being barefoot on carpet. Smelled pot in hallway as I was walking to room. Outer doors were propped open with rocks. Holes in hallway walls. Outside stairs were overgrown with tree branches hanging over and unsafe. Steps to outside entrance needed swept. All in all I would never recommend staying at this hotel."

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