Bar ved poolen
Tjek tilgængelighed

Anmeldelser af Wyndham Istanbul Old City

5 out of 5
Wyndham Istanbul Old City
Kemalpasa Mah. Sehzadebasi Cad., Celal Aga Konagi No 1, Fatih, Istanbul, Istanbul

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 68 af i alt 219 anmeldelser" "
Bedømmelse på 8 − Udmærket. 39 af i alt 219 anmeldelser" "
Bedømmelse på 6 − Okay. 36 af i alt 219 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 219 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 50 af i alt 219 anmeldelser" "

7,2/10

Rengøring

7,0/10

Service og personale

6,6/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

noha

Overnattede 9 nætter i november 2023

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Lidt skuffet
Service minded personale, som var meget behjælpelige. Bade faciliteterne var ok. Maden smagte fint dog med et meget begrænset sortiment. B.la. var morgenmaden og aftensmaden stort set det samme under hele vores ophold. Værelserne var i dårlig stand - der lugtede af kloak. Vi var på ferie sammen med et vennepar, som også klagede over dårlig lugt på deres værelse. På trods af den daglige rengøring var værelserne generelt beskidte, der var mange insekter og snavs under sengene.
Overnattede 8 nætter i november 2023

10/10 Fremragende

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super ophold
Vi havde et dejligt ophold i en uge i Istanbul. Medarbejderne er meget flinke og serviceminded.
Overnattede 7 nætter i september 2022
Svar fra Lili den 20. okt. 2022
Dear Celal Ağa guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.We would like to welcome you as soon as possible in our hotel.We wish you a nice day !

6/10 Okay

Amina

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Højt musik kan høres højlydt fra gaden, musikken stoppede meget sent, selv i hverdagene.
Overnattede 3 nætter i august 2022

2/10 Forfærdeligt

Sevgi

Overnattede 5 nætter i juli 2022

4/10 Dårligt

Morten

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
God pool, dårlige værelser
Hvis man leder efter en god pool og knap så gode værelser, så er dette hotel helt perfekt. Hotels.com siger 5 stjerne. Hvis de kan snige sig op på 3-3,5 er det flot. Værelser er små og overhovedet ikke lydisoleret. Så hvis man kan turkisk eller arabisk kan man skiftes til at følge med i naboværelsets samtale og moskernes højlydte bøn. Morgenmaden er heller ikke noget at råbe hurra for. Stor, smagsløs buffet uden struktur. Som man kan forvente af et gennemsnitligt hotel på et all-inclusive hotel. Men ikke af et "5"-stjernet hotel. En smule slidt, og mangler lige det sidste finish de fleste steder. De to pools er ganske fine, især den udendørs på taget. Personalet er venligt og hjælpsomt. Fin placring lige ved et metrostop. Ville ikke vælge hotellet igen
Overnattede 4 nætter i juli 2022

10/10 Fremragende

Ayman

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Godt hotel og personale, kan klart anbefales
Overnattede 7 nætter i juli 2022

4/10 Dårligt

Abu

Rejste med familie
Synes godt om: Rengøring
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt
Ingen fortrydelse for at vælge hotellet, blev lidt skræmt af alle de dårlige anmeldelser hotellet havde fået. Men kunne ik forstå det efter opholdet Perfekt service glade medarbejder altid et smil på læben, og hjælpsom med alle dine spørgsmål. Perfekt beliggenhed, værelset var hel rent der vi kom, og rengøring hverdag med nye håndklæde, og alt hvad du manglede. Bliver ihvertfald ikke sidste gang jeg besøger det hotel ses snart igen 5 ud af 5 stjerner
Overnattede 2 nætter i april 2022

4/10 Dårligt

Nermina

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very bad hotel, no windows in the room. We were accommodated practically in the basement. We paid in advance for the hotel transport which was half an hour late. They forgot about us. when we asked for money they didn't want to return it to us. poor very bad staff and especially those who organize tourist routes in the hotel and transportation.
Overnattede 4 nætter i april 2022

6/10 Okay

Yosef

Overnattede 4 nætter i april 2022

10/10 Fremragende

Celia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2020
Svar fra guestralations den 11. apr. 2022
Thank you for choosing our hotel, your comments have been taken into consideration. We look forward to hosting you at a concert. Best Regards

2/10 Forfærdeligt

Anisha

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i februar 2024
Svar fra ilham guest relations den 30. mar. 2024
Dear Guest , Thank you for taking the time to share your positive experience with us! Our team takes pride in providing excellent service, and it is always encouraging to receive such kind feedback. We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing us for your stay. Warm regards, Wyndham Istanbul Old City Hotel

8/10 Udmærket

Gokmen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
If you have children Are sure your not put in ground floor room are to noisy nighttime, due to discotheque we moved rooms which was lot better
Overnattede 4 nætter i februar 2024
Svar fra ilham guest relations den 30. mar. 2024
Dear Guest , Thank you for taking the time to share your positive experience with us! Our team takes pride in providing excellent service, and it is always encouraging to receive such kind feedback. We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing us for your stay. Warm regards, Wyndham Istanbul Old City Hotel

6/10 Okay

Dr Ramon

Overnattede 2 nætter i december 2023

10/10 Fremragende

Hena

Overnattede 3 nætter i januar 2024

6/10 Okay

Chandne

Rejste med familie og småbørn
Synes godt om: Rengøring
We did generally enjoy our stay at the beginning the people at the front desk were very friendly and welcoming and throughout our stay they were nice and smiley too. Offered us tea and coffee on arrival. Also offered to move our room because we had a child and it would be noisy downstairs. I think they were repairing the room next to us and working on it because there was rubble on the floor some days we would go to our room. Our room was cleaned daily which was helpful. I didn’t enjoy breakfast as didn’t like the options available but this may be just my personal preference. The staff during breakfast weren’t very friendly and wouldn’t say they were doing their best to be accommodating. The clown they hired though was very nice and good for the children! I think for the amount of days we stayed four it was an ok stay but wouldn’t be able to stay there longer than that. If you are looking for a super modern place this isn’t for you it’s very traditional decoration a lot of gold!
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Issam

Overnattede 4 nætter i januar 2024
Svar fra ilham guest relations den 30. mar. 2024
Dear Guest , Thank you for taking the time to share your positive experience with us! Our team takes pride in providing excellent service, and it is always encouraging to receive such kind feedback. We look forward to the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing us for your stay. Warm regards, Wyndham Istanbul Old City Hotel

2/10 Forfærdeligt

TURKI

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
AIR CONDITIONNE REPARATION 3 JOUR+FUITE D EAU 3J
Overnattede 7 nætter i december 2023

6/10 Okay

Verificeret rejsende

Rejste med familie
oda cok havasiz, yan odadaki tüm ses bizim odadaydi. dösegimiz yamuktu, hic rahat edemedik, hergün receptionu aramamiz gerekiyordu mini bara su getirmeleri icin!! temizlikciler banyoya hic bi malzeme birakmiyor dis fircasi, pamuk, dus bonesi, vs…
Overnattede 4 nætter i december 2023

10/10 Fremragende

Feroze

Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

SAMIRA

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very unprofessional staff . We booked the room with the hammam and paid the full price just so they can tell us that they over booked and the room is not available. On top of that no compensation they downgraded our room with no refund or anything. Very rude behaviour as it’s a favour they giving you .

2/10 Forfærdeligt

Seddiq

Overnattede 7 nætter i december 2023

10/10 Fremragende

Naresh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023

4/10 Dårligt

Mian

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
No idea where to start. Stayed here for 10 days. Initially it was welcoming and it took around 30 minutes to get to our room. We were given a small room with a Jacuzzi when we ordered a family suite. We were upgraded the next day however there was still a bed missing. We were given a poor extra bed. in general our stay wasn’t great. After being told the Spa Sauna etc was available upon check in none of it was open during the stay. We would ask the hotel for something and they would take half an hour; and sometimes they never came at all! Even after asking 3 times in a row, room service food was extremely overpriced and mediocre, buffet breakfast and dinner was nice and free. housekeeping only made the beds, in addition to this we couldn’t sleep at night for the last few days as the AC was not working! Only good thing was the Area around the hotel and the general look of the hotel, rooms were not bad also. Staff were friendly however I would definitely advise against staying here unless they seriously improve. 3 star hotel at most, definitely not 5 star as they claim. The reviews are real and I would advise staying elsewhere unless the budget and area is fine for you.
Overnattede 10 nætter i december 2023

2/10 Forfærdeligt

Baris

Overnattede 3 nætter i december 2023

2/10 Forfærdeligt

Samim

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room I booked was not they gave to me they give me a single bed and single small room which was very in bad situation and hotel staff was disrespectful
Overnattede 4 nætter i december 2023

8/10 Udmærket

Sarah

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel hatte eine gute Lage mit Anschluss zu öffentlichen Verkehrsmöglichkeiten! Außerdem war unser Zimmer ordentlich (Presidenten Suite) und das Personal freundlich.
Overnattede 6 nætter i december 2023

10/10 Fremragende

Lee

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2023

2/10 Forfærdeligt

Nadia

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Horrible hotel voleur menteur escro il ne mon pas donner la chambre que jai reserver avec expedia il mon voler la nuit du 8 au 9 decembre dailleur je ne reserverai plus avec expedia et trop compliquer a joinde expefia j attend toujour mon renboursement de 50e
Overnattede 2 nætter i december 2023

6/10 Okay

Faisal

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Booked 6 nights in premium sweet and spar room . It was very shock thae room tow floors under the ground, stemes and Dull lighting walk to the room. Try to use the spar in the Room power went off after 5 minutes of use. Small kitten was making noise in the midnight. Was very bad experience haven't used it again. It is very high volume of travler. staff want give you much attention. Tried to avoid you. Because they're very busy. I dint recommend this proparty for a leisure stay It is good only for shopping.
Overnattede 6 nætter i december 2023

10/10 Fremragende

Hena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 4 nætter i december 2023

8/10 Udmærket

Eglant

Synes godt om: Service og personale
Ho dato un punteggio positivo semplicemente perché il personale molto gentile e disponibile e mi dispiace per il loro lavoro. Ma ragazzi, cibo il peggiore mangiato in una struttura alberghiera, le camere con la vasca in camera da letto è a 3 piani sotto terra. Ha un odore di fogna. Il bar nella hol sembra un rifugio per senza tetto. Il bar sul tetto, cioè piscina sul tetto, chiuso, cioè aperto ma una discarica praticamente. Non saprei cosa potrebbe classificarlo in un albergo di 5 stelle. Meno male che ha fianco c'è il ristorante che è sempre aperto. Che non c'entra con l'hotel. Con i soldi che abbiamo speso li potevamo scegliere un buon hotel a 4 stelle. Ho letto i commenti negativi su booking ma pensavo si riferisse al precedente gestione. Brutta esperienza!
Overnattede 4 nætter i december 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super trevliga personal
Service var jätte bra personalen på lobbyn var super trevliga och hjälpsamma! Kan absolut rekommendera alla att boka denna hotell. Det är även nära överallt
Overnattede 2 nætter i december 2023

10/10 Fremragende

MÜJGAN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
TEŞEKKÜRLER HERŞEY İÇİN
İş için konakladık.Herşey; mükemmel, kaliteli ve konforluydu, Wyndham kalitesini her anlamda yaşattılar. Temizlik, yemekler ve tüm personelin hizmet anlayışı, güleryüzü, çözüm odaklı yaklaşımı için tekrar teşekkür ederiz buradanda tekrar... Girişte otopark için bir sorun yaşadık, rezervasyon yaparken sitede otopark var görünüyordu, en önemli tercih nedenimizden biri bu hizmetti. ancak otopark olmadığı ve çevrede ki otoparka götürebileceğimiz söylendi. Sitede otopark hizmeti olduğunu sorgulayıp, dogrulatınca hızlı bir biçimde çözümlediler ücretsiz olarak.
Overnattede 2 nætter i november 2023

6/10 Okay

Jorland

Overnattede 4 nætter i november 2023

6/10 Okay

Zahid

Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

mohit

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
they forced us to move to another hotel at 1am in morning. Dodgy and unsafe while you are travelling with kids! buyer beware.
Overnattede 3 nætter i november 2023

2/10 Forfærdeligt

Seçkin

Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Sanela

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring
Es war jeden Abend zu laut, jeden Abend gabs eine Party, Ober uns war ein Restaurant, und man hat die ganze Nacht gehört wie getanzt und gesprungen wurde. Nach mehrmaligen Anrufe, bei der Rezeption wurde die Musik ausgeschalten. Aber danach wurde aufgeräumt die Stühle und die Tische wurden hin und her verschoben. In der Früh das selbe, Vorbereitung fürs Frühstück genau das selbe, man kann ganze Zeit ein qutischen von den Möbeln gehört. Keine Chance auszuschlafen ❕❕ ich würde es niemandem empfehlen. Wir hatten eine Maisonette suit.
Overnattede 4 nætter i november 2023

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst hotel experience ever
The worst hotel experience i ever had I booked room for 2 adults with two big beds and they gave me two sofa beds dont even fit for two kids , the staff at reception are so rude and have zero professionalism , after stressfull arguments they moved me to another room, the bathtub was leaking and again they moved me to another room where i had one bed only for two adults and they offered sofa for the second person mot even a bed , and i could hear all the noice of the kids and people from the neighbors room because there is door between two different room i barely was able to relax pr sleep , dont be deceived by the pictures because all the rooms are totally different from pictures and all fake Swimming pool facilities dirty and staff are so impolite and rude also, the hotel has nothing to do with 5 stars hotels , i was really frustrated staying in this hotel, do yourself a favor and dont waste your money booking this hotel I think the manager is sleeping and doesn’t care about what’s going on there
Overnattede 3 nætter i november 2023

2/10 Forfærdeligt

Omar

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wyndham should remove their name from this hotel.
One of the worst hotel I ever stayed. Don’t even think to stay there unless you want an unhappy vacation. 1- first night when I checked in the reception gave us the room card without telling us anything. When we reach the room we found that it’s a regular room (we booked suite) and when i went back to him he said yes i know you booked suite but we are fully booked and tomorrow we will change your room !!! So why you didn’t tell this before !!! He said don’t worry we will give you a free dinner. I told him we don’t want free dinner we need our suite. He said I can’t do anything to you. 2- second day when I asked them to change our room to suite they act in the beginning that they didn’t know. Then they said let the guy who promised you to change to change your room, even though they know in their system that i booked a suite. 3- when we moved to suite the bid was broken, the air condition was not working perfectly (they admit that but said we can’t do anything to you) and a cockroach in toilet founds. 4- each time a asked for compensation because of the first night they said only free dinner we can offer based on owner instructions!! Which is not suitable for me. Even they refused to give me the price difference for the first night. 4- the suite and other rooms was underground and no windows!!. 5- all corridors are too narrow and no way for two persons can walk together.
Overnattede 3 nætter i oktober 2023

2/10 Forfærdeligt

András

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are small the windows are old so you hear all the noise from the street the style and the design is horrible . They are trying to renovate the place the building is full of workers , renovating here and there what makes all the hotel super dirty .Average Rooms have no cabinet for clothes, so small there is no place to even put your luggage on the floor . The whole thing is a ripoff shall be maximum 3 star but more like a 2 star hotel with 15-18 sqm rooms . I dont recommend it take any other hotel for the same price .
Overnattede 2 nætter i oktober 2023

4/10 Dårligt

Sandra

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I don’t know where to start. We moved rooms 3x. We came back from the pool and the whole door to our room was removed without being notified. Our luggage and stuff was all out on display. Second room had no ac. 3rd room was 2 floors below ground. Hotel needs lots of updating. Hopefully with the Wyndham taking over it will be much better. The staff at first was not friendly. But after being at the front desk daily, we became great friends. There’s only so much they can do if they don’t have the resources. Rooms are very small.
Overnattede 7 nætter i august 2023

4/10 Dårligt

LULU

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2023
Svar fra CHAIMA den 3. sep. 2023
Dear Ms. Lulu, Thank you for sharing your feedback with us. We're sorry to hear that your experience at our hotel was not up to your expectations, and we appreciate your honest evaluation.Your input is important to us as it helps us identify areas for improvement. We strive to provide the best possible experience for our guests, and we take all feedback seriously. If there are specific aspects that you believe we could enhance, please feel free to share them with us, as your suggestions are valuable.We hope you will consider giving us another chance in the future to provide you with a more satisfactory stay. If you decide to return, please don't hesitate to contact us with any special requests or concerns you may have.Best regards,THE PEAK HOTEL & SPA

10/10 Fremragende

Aynur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2023
Svar fra CHAIMA den 3. sep. 2023
Dear Mr. Aynur,Thank you for your wonderful feedback and for choosing to stay at our high-class hotel. We're delighted to hear that our proximity to ceremonies and our excellent staff made your stay memorable.Your recommendation means a lot to us, and we're thrilled to know that you're considering a return visit. Our guest relations team, as well as the entire staff, appreciates your kind words.Should you have any further requests or need assistance with future reservations, please don't hesitate to reach out. We can't wait to welcome you back for another exceptional stay.Warm regards,THE PEAK HOTEL & SPA

6/10 Okay

Lior

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Enjoy but be mindful of shortcomings
We paid for upgraded room, and got an underground basement room without the two double beds and sofa bed, and got two roll up beds and no sofa, so when they brought in the two roll up beds the room became very small and cluttered. They have an amazing sauna in the room, but how would one use it without having ventilation. No windows. Jacuzzi worked fine. Room felt like it was wet from previous uses since it can’t vent out. Color of lights was weird inside the room could not make out why. Only gave 2 towels for 4 people, when asked for more non arrived till the following day, when I had to take myself. The staff tries hard, but most barely speak English, but they try. Reception is overwhelmed because only one guy speaks English. The concierge service is great and they really try to help guest explore the city in a great way. 1000% credit to them. Their effort made us totally overlook the hotels shortcomings. But make sure to have an ATM card ready, since most services want only cash, (tax avoidance), the hotel more than anywhere else. Great location, Roof top pool amazing, but can’t use a T-shirt to protect from sun. Roof top bar was missing much if it’s menu or water, they ran out in a city that has everything down the street. Istanbul is an awesome dynamic, vibrant city, with friendly people and defiantly recommend for 4 nights max.
Overnattede 5 nætter i juli 2023
Svar fra CHAIMA den 5. sep. 2023
Dear Guest, Thank you for sharing your detailed feedback regarding your recent stay with us. We sincerely appreciate your valuable input as it helps us identify areas where we can improve our services.We apologize for the inconvenience you experienced with the room upgrade. It is clear that the room provided did not meet your expectations, and we regret the cluttered and less-than-ideal arrangement.We are pleased to hear that you enjoyed the jacuzzi and the efforts of our concierge service, who strive to make your stay memorable. Your kind words are truly appreciated.Regarding the language barrier and the reception's capacity, we understand the challenges you faced, and we are working to improve the communication and efficiency in our reception area.Thank you for your recommendation about having an ATM card ready, as this can indeed be helpful in Istanbul. We will also look into the issues you mentioned with the rooftop bar's menu and water availability.We are delighted that you found our location great and enjoyed the rooftop pool, despite the minor inconveniences. Istanbul is indeed a vibrant and captivating city, and we appreciate your recommendation.Once again, we apologize for any shortcomings you experienced during your stay, and we hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Warm regards, THE PEAK HOTEL & SPA

10/10 Fremragende

ALEXANDRE

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super hôtel. Positif : chambre avec jaccuzi en plus de la salle de bain, équipements neufs, nettoyage parfait, petit dej buffet à volonté gargantuesque, la déco, les prestations, les deux piscines, le pool house en roof top avec DJ, le sauna et le hamam en free access. Personnel aux petits soins, multilingues. Retour avec tarif réduit en passant par la conciergerie. Négatif : étage en sous sol pour notre chambre, couloirs bruyants suivants les voisins, pas de fenêtre. Je le recommande vivement!
Overnattede 13 nætter i juni 2023
Svar fra CHAIMA den 3. sep. 2023
Cher Mr. Alexandre,Nous vous remercions sincèrement d'avoir partagé votre superbe expérience à notre hôtel. Nous sommes ravis de lire vos commentaires positifs sur votre séjour, et nous apprécions votre recommandation enthousiaste.Il est agréable de savoir que vous avez apprécié les avantages de votre chambre avec jacuzzi en plus de la salle de bain, ainsi que nos équipements neufs et le nettoyage parfait. Notre petit déjeuner buffet à volonté et la variété de nos prestations semblent vous avoir comblé, tout comme nos installations telles que les piscines, le pool house en rooftop avec DJ, le sauna et le hammam en libre accès.Nous prenons à cœur le bien-être de nos clients, et c'est encourageant de savoir que notre personnel attentionné, multilingue et la conciergerie vous ont offert un service de qualité.Nous prenons note de vos remarques concernant l'emplacement de votre chambre en sous-sol et le bruit des couloirs, et nous nous efforcerons de continuer à améliorer votre expérience lors de votre prochaine visite.Encore merci d'avoir choisi notre hôtel, et nous avons hâte de vous accueillir à nouveau. Si vous avez d'autres commentaires ou des demandes spéciales, n'hésitez pas à nous contacter.Cordialement,THE PEAK HOTEL & SPA

10/10 Fremragende

Rajaa

Rejste med familie
Truly amazing experience! Food and staff were great especially Maya really made booking expeditions super easy. It’s a safe area with the metro near so it made travelling really easy. Thank you all so much :)
Overnattede 8 nætter i juni 2023
Svar fra CHAIMA den 3. sep. 2023
Dear Ms.Rajaa,Thank you for sharing your truly amazing experience with us! We're thrilled to hear that you had a fantastic time during your stay, and we appreciate your kind words about our food and staff, particularly Maya.It's wonderful to know that Maya's assistance made booking expeditions a breeze for you. We take pride in ensuring our guests have a hassle-free and enjoyable stay.We're delighted you found our location safe and convenient, with easy access to the metro, which enhanced your travel experience.Thank you once again for choosing our hotel, and we look forward to the pleasure of welcoming you back in the future. If you have any more feedback or requests, please feel free to get in touch.Warm regards,THE PEAK HOTEL & SPA

10/10 Fremragende

achour

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
bien
Overnattede 1 nat i juni 2023
Svar fra CHAIMA den 8. jun. 2023
Dear Achour, Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience during your stay. Our staff takes pride in providing excellent service, and we're glad to know they made a positive impression. It's great that you enjoyed our diverse and delicious breakfast options as well. Our central location is indeed a highlight, allowing guests to easily explore the surrounding area. We appreciate your kind words and hope to welcome you back in the future. Thank you again for choosing to stay with us and for providing your feedback. We look forward to the opportunity to welcome you back and provide you with a better breakfast experience in the future. Warm regards, THE PEAK HOTEL & SPA.