Dear Mr. Ergül, Thank you for staying at our hotel, we are more than pleased to know that you are satisfied from our services and everything in the hotel. We are glad to know that we made your stay joyful and memorable for you. Please keep us in your good book and we would love to have you at our hotel again. With warm regards, Team, The Peak Hotel and SPA.

Dear Mr. Murat, Thank you for staying at our hotel, we are glad you stayed here but gutted to know that you faced some issues during your stay but dear guest, it is mandatory to explain to you that due the location of the hotel, the whole area is noisy and crowded as it is central with so many fun and entertaining places and a tourism point. We would love to see you here again dear guest. Best Regards, Team, The Peak Hotel and SPA.

Dear Guest , Thank you for choosing to stay at Peak HOTEL , What you described in your review does not match the level of service and hospitality practiced in our hotel I am sorry for that and sorry also for knowing in this way. we apologize for any inconveniences caused to you during your stay and we're very sorry to hear we did not meet your expectations. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests and increase it.. will be happy if you contact me for the next visit in our Hotel . Hoping to see you again on your next visit to Istanbui. Best Regards. Khaoula Mazouzi

Dear Hasret, Thank you for your good comment. Thank you for choosing The Peak Hotel.

Dear Ms. Saziye,Thank you for your glowing recommendation! We're absolutely thrilled to hear that you had a very nice experience at our hotel.Our team is overjoyed that you found our staff to be very nice. Providing excellent service is a top priority for us, and we're delighted that our efforts made a positive impact on your stay.We're also pleased that you enjoyed our very good location, allowing you to make the most of your time here. Your satisfaction is important to us, and we're grateful for your kind words.Should your travels bring you back to our area, we would be honored to welcome you once again and provide you with another outstanding stay.Thank you for choosing us, and we look forward to the opportunity to serve you again.Best regards, THE PEAK HOTEL & SPA

Dear valued guest,Thank you for taking the time to provide your feedback. We appreciate your input and value your opinion. We apologize if your experience fell short of your expectations.We strive to ensure that all our guests have a memorable and enjoyable stay, and we take your comments seriously. Your feedback will help us identify areas for improvement and make necessary adjustments to enhance our services.If there is anything specific you would like us to address or if there is anything we can do to make your stay more comfortable, please do not hesitate to let us know. We are committed to providing exceptional service and would be more than happy to assist you.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back in the future, so we can deliver a superior experience that meets and exceeds your expectations.Warm regards,THE PEAK HOTEL & SPA

Dear Victoria, Thank you for sharing your feedback regarding your recent stay at our hotel. We are sorry to hear you had this inconveniences during your stay at our hotel. Please understand that since we are in a high season there can be busy times. Our hotel won't give you the room other than the one you have booked. And the reception does not hang up on our guests either, sometimes the line gets busy and you may have misunderstood it as a hung up. Our whole staff works hard to make you comfortable during your stay. We have a technic service that works 24/7 for these type of problems in your room. The only thing you have to do is report this type of things to us. Your satisfactio is our top priority and we appreciate your feedback to help us improve our services. Thank you once again for your feedback. We hope to have the opportunity to welcome tou back in the fututre for another enjoyable and improved service. Best regards, THE PEAK HOTEL & SPA.

Dear Khachig, Thank you for sharing your feedback regarding your stay at our hotel. We are glad to know you had a great experience with our hotel. We do everything we can to make our customers comfortable and satisfied with their trip. And glad to get feedback, explaining they had a good time. Thank you once again for your kind words. We hope to have the opportunity to have you back for another enjoyable stay. Best Regards, THE PEAK HOTEL & SPA.

Dear Mohamad,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed certain aspects of your experience, and we appreciate your valuable input.Our goal is always to provide excellent service, So we’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your visit so we can improve our service in the future, We will pass on your Feedback on the services to our staff!! If there are specific areas where we can improve on your next visit, please let us know as feedback is always welcome here at THE PEAK HOTEL, Please, if you come back to our area, Do not hesitate to contact us as we would be delighted to have you back in our hotel. Best Regards, THE PEAK HOTEL and SPA

Dear Federico, Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused by the poor soundproofing in the rooms and the noise from the staff in the early morning.Ensuring a peaceful and comfortable stay for our guests is a top priority for us, and we regret that we fell short in meeting your expectations in this regard. We appreciate your feedback as it helps us identify areas for improvement.We will thoroughly investigate the issues you raised and take appropriate measures to address the soundproofing and staff noise concerns. Your comments will be shared with the relevant departments to ensure that necessary steps are taken to minimize any disturbances to our guests.We value your patronage and hope that you will consider staying with us again in the future. We will make every effort to ensure that your next visit is more enjoyable and meets your expectations.

Dear Ahmad, Thank you for taking the time to write such a positive review of your recent stay with us. We truly appreciate your kind words and feedback.We are delighted to hear that you found our location convenient and that our staff provided excellent service. It is our goal to ensure that every guest feels welcomed and well taken care of throughout their stay. Your compliments will be shared with the entire team, as it serves as a great motivation for us to continue delivering exceptional experiences. Once again, we appreciate your positive feedback and recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can assist you with, please do not hesitate to let us know. We are always here to ensure your satisfaction. Best regards, THE PEAK HOTEL & SPA

Dear Guest,Thank you for taking the time and sharing your feedback with us, we really appreciate it. We are delighted to hear that your stay was overall satisfactory and that our staff was helpful and warm. Our location is one our best assets so knowing that our guests make the most out of it is nice. We are sorry that our Rooftop bar was closed since it was under some renovations to prepare it for the summer. If you ever come back to this area, we would be thrilled to welcome you again, this time with all our facilities available. Also, we appolagize for any inconvenience that might have occured with the housekeeping, it is noted and will be conveyed to the related departments.Once again thank you for your kind words.Best Regards,THE PEAK HOTEL & SPA

Dear Guest, Thank you so much for your amazing review and for choosing our hotel for your comfortable stay. We are thrilled that you had an excellent experience and our staff exceeded your expectations. Our team takes great pride in providing exceptional service, and your feedback is truly rewarding. It was our pleasure to have you as our guest, and should your travels bring you back to this area, we would be honored to welcome you back for another fantastic stay. Thank you once again for your kind feedback. Warm regards, THE PEAK HOTEL & SPA.

Dear Steven. Thank you for choosing the peak hotel. we are so glad to hear you had a great time in our hotel .and we are very sorry for the renovation that you had witnessed. we are trying our best to achive our guest expectations therefore we had to make some renovation for some flats in our hotel and we are almost finished. it would be more then pleasure to see you again. THE PEAK HOTEL & SPA

Dear kestrina,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay and that our team was able to provide you with excellent service. We take great pride in our hotel and are delighted to hear that you found our accommodations comfortable and our amenities to your liking. We are also happy to hear that you found our location convenient for your needs. Thank you again for sharing your positive experience. It was our pleasure to serve you, and we hope to have the opportunity to welcome you back in the future.Best regards,THE PEAK HOTEL & SPA

Dear Marko,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay and that our team was able to provide you with excellent service.We take great pride in our hotel and are delighted to hear that you found our accommodations comfortable and our amenities to your liking. We are also happy to hear that you found our location convenient for your needs.Thank you again for sharing your positive experience. It was our pleasure to serve you, and we hope to have the opportunity to welcome you back in the future.Best regards,THE PEAK HOTEL & SPA

Thank you for taking the time to share your review. We value and appreciate all the feedback we receive from our guests, including any complaints.We sincerely apologize for any misunderstanding or inconvenience that may have occurred during your stay. It is always our aim to provide a positive and enjoyable experience for all our guests. We appreciate your feedback and will use it to further improve our services and communication. Should you have any further concerns or questions, please do not hesitate to contact us directly. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you again in the future.Best Regards, THE PEAK HOTEL & SPA.

Dear Guest ,Thank you for taking the time to review your stay at Peak Hotel, reviews play an important role in understanding the quality of our services and the level of satisfaction of our customers. We would like to thank you for your comments as they help us to take the necessary actions and decisions. We will certainly take your comments into account when taking the necessary measures. We apologize for the situation I explained above, But rest assured that this is the first time this has happened at our hotel and normally we do not allow this to happen at our property, please note that it was urgent to make repairs in our premises just for your safety, in addition we have air conditioning in all rooms and it was just misuse , However, We will pass your comment on the services to our staff! We hope that during your next visits you will have the opportunity to discover more of what we have to offer in our services. If there are any specific areas we could improve on your next visit, please let us know as we always welcome feedback here at The Peak Hotel ,Dear Guest, Please if you return to our area, Do not hesitate to contact us as we would be delighted to see you back at our hotel.Best Regards THE PEAK HOTEL and SPA