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Anmeldelser af DoubleTree by Hilton Hotel Istanbul - Sirkeci

4 out of 5
DoubleTree by Hilton Hotel Istanbul - Sirkeci
Nobethane Cad. Darüssade Sok, No:5 Sultanahmet, Istanbul, Istanbul

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 238 af i alt 458 anmeldelser" "
Bedømmelse på 8 − Udmærket. 133 af i alt 458 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 458 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 458 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 458 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ahmet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk personale, meget hjælpsomme. Beliggenhed er perfekt, tæt på alt. Kan klart anbefales
Overnattede 4 nætter i april 2023

10/10 Fremragende

Ersan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Godt hotel med en god beliggenhed!
Overnattede 4 nætter i marts 2023

10/10 Fremragende

Sercan

Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Overnattede 5 nætter i april 2022

10/10 Fremragende

Samah Mutlaq

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2021

8/10 Udmærket

Hakan

Overnattede 3 nætter i september 2019

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, service og personale
Transport fra lufthavn til hotel, hvor det var bekræftet pr mail, hentede aldrig. Taxa blev taget midt om natten til hotel.
Overnattede 5 nætter i april 2019

10/10 Fremragende

Ercan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2017

4/10 Dårligt

Yavuz

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The chekin, and service was bad..
Overnattede 3 nætter i september 2017

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Service og personale
Perfect location for visiting major attractions, lots of dining options, easy access to public transportation. Very nice staff. Hotel itself is a bit outdated.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Tiffany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Anastasia Tikhomirova den 27. maj 2024
Dear Tiffany,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

2/10 Forfærdeligt

Mehwash

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The only thing I liked at this hotel is front desk/reception staff. They're very friendly and helpful. Cons: - Wifi is speed is bad, we ended up using hotspot from our mobile data for laptop. - Interior of the hotel is extremely depressing - Other hotels in the area are cheaper and provide better wifi, better service and don't charge extra for breakfast buffet. - You can hear people in other room. We were unable to sleep and had to call reception eventually. This was around 4 A.M.
Overnattede 1 nat i maj 2024
Svar fra Anastasia Tikhomirova den 27. maj 2024
Dear Mehwash,I would like to write you a short note to thank you for sharing your comments. Please accept our apologies for any inconveniences you may have encountered during your stay with us. And please be assured that your comments have been shared to the related department managers. We kindly ask you to contact with us for your future stay so we will do our best to make your next stay with us memorable and satisfied.Best Regards.Front Office Team

8/10 Udmærket

Valentin

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel an sich in einer sehr guten Lage . Das Frühstücksbuffet hervorragend. Die Zimmer gemütlich und sauber . Das Restaurant auf der Rooftopbar ist eher nicht zu empfehlen . Servicepersonal alle super nett und zuvorkommend . Alles in allem ein toller Aufenthalt in Istanbul .
Overnattede 4 nætter i marts 2024
Svar fra Anastasia Tikhomirova den 30. mar. 2024
Dear Valentin,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

8/10 Udmærket

Siddique Ahmed

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cercano a las atracciones turisticas, cordial la atencion y tienen detalles especiales! Lo recomendamos!!
Overnattede 4 nætter i marts 2024
Svar fra Anastasia Tikhomirova den 28. mar. 2024
Dear Siddique Ahmed,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

2/10 Forfærdeligt

Mirza

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
AC doesn’t work in the room, really bad smell coming from bathroom to everywhere in the room. Reception desk was not cooperative.
Overnattede 3 nætter i marts 2024
Svar fra Anastasia Tikhomirova den 16. mar. 2024
Dear Mirza,Thank you for staying with us at Double Tree by Hilton İstanbul Sirkeci during your recent visit. Thank you for taking the time to share your feedback. It is extremely important for us to satisfy your expectations. We have noticed that you have given us a low score about your stay with us, we would like to kindly ask you to share your accommodation experiences by e-mail to gr@dtbhsirkeci.com in order to provide you better service and meet your expectations in the future.Please accept our apologies for any inconveniences you may have encountered during your stay with us. We are waiting for your email with detailed feedback about your stay and we are looking forward to welcome you back at our property as soon as possible.Best Regards,Front Desk Team

8/10 Udmærket

Maria, FT Myers

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
very hospitable staff incredible service. One of the staff helped us get to Galata Tower even lending us his Istanbul Card. Only issue was the thermostat in the room couldn't be adjusted. It was winter and the room was extremely hot. Had to open a window to cool it down, and the location isnt quiet at all.
Overnattede 5 nætter i marts 2024
Svar fra Anastasia Tikhomirova den 13. mar. 2024
Dear Maria,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

Lyudmila

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good
Overnattede 1 nat i februar 2024
Svar fra Anastasia Tikhomirova den 1. mar. 2024
Dear Lyudmila,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

Özlem

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein schönes, gepflegtes, sauberes Hotel. Das Personal, vor allem Enes und Yavuz, sind sehr hilfsbereit und sehr freundlich. Die Zimmer sind sehr sauber. Das Reinigungspersonal ist den ganzen Tag vor Ort und reinigt bei Bedarf auch mehrmals. Das Frühstück ist sehr abwechslungsreich. Auch an Gäste mit Laktose- und Glutenunverträglichkeit ist gedacht worden. Für sie gibt es eine zusätzliche Theke. Die Lage ist sehr zentral. Man kann zu Fuß viele Sehenswürdigkeiten, Einkaufsmöglichkeiten und Restaurants erreichen. Trotz der zentralen Lage ist das Hotel sehr ruhig gelegen. Straßenbahn und Marmaray, Bus und Schiff sind in wenigen Schritten zu erreichen. Wir haben das Hotel zum zweiten mal gebucht, würden aber bei einer erneuten Istanbulreise dieses erneut besuchen.
Overnattede 7 nætter i februar 2024
Svar fra Anastasia Tikhomirova den 14. feb. 2024
Dear Ozlem,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

AnwarSyed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing for the location and friendliness
Overnattede 3 nætter i januar 2024
Svar fra Anastasia Tikhomirova den 31. jan. 2024
Dear Anwar Syed,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

WOOYOUNG

Overnattede 1 nat i januar 2024
Svar fra Anastasia Tikhomirova den 31. jan. 2024
Dear Wooyoung,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

8/10 Udmærket

Sehri

Overnattede 1 nat i januar 2024
Svar fra Anastasia Tikhomirova den 30. jan. 2024
Dear Sehri,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

Tuncer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Güzel bir konaklama oldu. Resepsiyondan, guest relations, bellboy, garsonlar ve güvenliğine kadar tüm personel Hilton kalitesini yansıttı. Sadece arabayla geldiğimiz için oteli navigasyonla bulmakta zorlandık. Taksici bile otel önüne kadar gelemedi. Belki otel navigasyonu ile ilgili bir düzenleme yapılabilir.
Overnattede 2 nætter i januar 2024
Svar fra Anastasia Tikhomirova den 29. jan. 2024
Değerli Tuncer,Son ziyaretinizde yanımızda olduğunuz ve değerli geri bildirimlerinizi bize iletmeye zaman ayırdığınız için teşekkür ederim. Konaklamanızdan memnun kaldığınızı ve hizmetlerimizin tatmin edici olduğunu öğrenmek gerçekten büyük bir mutluluk. Amacımız misafirlerimizin burada takdir edildiklerini ve kendilerini evlerindeymiş gibi hissetmelerini sağlamaktır. DoubleTree by Hilton Sirkeci personeli, her misafirine en üst düzeyde özen göstermekten gurur duymaktadır. Nazik yorumlarınızın ekip ve yönetimle paylaşılacağından emin olabilirsiniz.Sizi en kısa sürede tekrar ağırlamayı sabırsızlıkla bekliyoruz.Saygılarımla,Ön Büro Ekibi

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful location, close to all amenities
Overnattede 2 nætter i januar 2024
Svar fra Anastasia Tikhomirova den 29. jan. 2024
Dear John,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

Gulam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great experience during my stay there
Overnattede 3 nætter i januar 2024
Svar fra Anastasia Tikhomirova den 24. jan. 2024
Dear Gulam,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

Aamir

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stay here and walk to all the attractions. Best location ever
Overnattede 3 nætter i januar 2024
Svar fra Anastasia Tikhomirova den 24. jan. 2024
Dear Aamir,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

D C

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
3 night solo trip
Well located hotel in close proximity to Sirkeci station, which is being partially reconstructed for a new suburban line. Close to Marmaray entrance for easy access, but ferrys, buses and trams are all only minutes away. Quiet side street with little or no traffic. Safe, if somewhat tourist oriented neighbourhood. Hotel staff friendly, professional and efficient. Room was plenty warm enough when I arrived out of the freezing rain! Price paid is more than fair reflecting low season in a prime location. For me, breakfast seems a little overpriced at 18 euros though I can't speak for the quality as I found ample offerings in the many excellent cafes nearby. Would stay again.
Overnattede 3 nætter i januar 2024
Svar fra Anastasia Tikhomirova den 24. jan. 2024
Dear D C,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton Sirkeci staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcome you back as soon as possible.Best Regards,Front Office Team

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente opción!
EXCELENTE servicio y ubicación
Overnattede 2 nætter i januar 2024
Svar fra Anastasia Tikhomirova den 11. jan. 2024
Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. DoubleTree by Hilton İstanbul Moda staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team and management. We are looking forward to welcoming you back again.Best Regards,Front Office Team

10/10 Fremragende

Mohin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ideal location
Excellent stay. Good cleanliness. Ideal location, close to sightseeing places and shops, restaurants. Very friendly staff, assisted with whatever questions I asked. Would definitely recommend this place and would go back if traveling to Istanbul again.
Overnattede 3 nætter i december 2023
Svar fra Anastasia Tikhomirova den 4. jan. 2024
Dear Mohin,Greetings from DoubleTree by Hilton, Sirkeci.Thank you very much for choosing our hotel for your stay and sharing your feedbacks with us. It is very important for us that our guests enjoy their time in our hotel. You can be sure that we will continue to maintain our service quality in the name of continuity of your satisfaction.We are looking forward to welcome you back again as soon as possible and please do not hesitate to contact us if you require any further assistance.Best Regards,Front Desk Team

6/10 Okay

Ismail

Forretningsrejsende
Synes ikke om: Værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Ismail,Greetings from DoubleTree by Hilton Sirkeci.Thank you for taking the time to share your feedbacks.It is extremely important for us to satisfy your expectations. We have noticed that you have given us a low score about your stay with us, we would like to kindly ask you to share your accommodation experiences by e-mail to gr@dtbhsirkeci.com in order to provide you better service and meet your expectations.We wish to welcome you back again. Best Regards,DoubleTree by Hilton SirkeciFront Desk Team

10/10 Fremragende

Achyut

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Location and very friendly staff
Overnattede 5 nætter i december 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Achyut,Greetings from DoubleTree by Hilton, Sirkeci.Thank you very much for choosing our hotel for your stay and sharing your feedbacks with us. It is very important for us that our guests enjoy their time in our hotel. You can be sure that we will continue to maintain our service quality in the name of continuity of your satisfaction.We are looking forward to welcome you back again as soon as possible and please do not hesitate to contact us if you require any further assistance.Best Regards,Front Desk Team

10/10 Fremragende

Aram

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i december 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Aram,Greetings from DoubleTree by Hilton, Sirkeci.Thank you very much for choosing our hotel for your stay and sharing your feedbacks with us. It is very important for us that our guests enjoy their time in our hotel. You can be sure that we will continue to maintain our service quality in the name of continuity of your satisfaction.We are looking forward to welcome you back again as soon as possible and please do not hesitate to contact us if you require any further assistance.Best Regards,Front Desk Team

8/10 Udmærket

Luetfi

Rejste med partner
Synes godt om: Service og personale
the location ist very good, you can walk to most of point of interests. The hotel himself quiet good. The rooms needs some renovation. I know this hotel form the beginning but the furniture ans especially the bath room needs an update regarding furniture, equipment etc.
Overnattede 4 nætter i december 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Luetfi,I would like to take a moment to sincerely thank you for sharing your feedbacks. It is extremely important for us to satisfy your expectations. Please accept our apologies for the inconveniences you have encountered. Please be assured that your comments have been shared to the related department managers. Again we would like to thank you about your kindly comments and we wish to welcome you in the future again in our hotel. Best Regards, Front Desk Team

10/10 Fremragende

ANUSHKA

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is in excellent location and everything is in walkable distance.
Overnattede 4 nætter i december 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Anushka,Greetings from DoubleTree by Hilton, Sirkeci.Thank you very much for choosing our hotel for your stay and sharing your feedbacks with us. It is very important for us that our guests enjoy their time in our hotel. You can be sure that we will continue to maintain our service quality in the name of continuity of your satisfaction.We are looking forward to welcome you back again as soon as possible and please do not hesitate to contact us if you require any further assistance.Best Regards,Front Desk Team

2/10 Forfærdeligt

CHING-CHIEN

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
awful service
Last stay this hotel was great. But this time quality reduced too much. They are overcharing the meeting rooms and always gave out different rate by different staff. Staff are reluctant to help customers in every way. It's rainy and I just want to borrow a umbrella, they don't even bother to check and just said not avaialble, and said it's just drizze outside, no big deal. Whatever you asked for, they are reluctant to provide service. And they gave me an accessible room which did not specifically mention before booking, the spec is too weird. And room cleaning almost don't supply any new amenitis, Hilton group is so bad in every city. The tissue are finished, and they just add 4 sheets? 4 sheets only????!!!!!!!! holy crap..
Overnattede 5 nætter i november 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Ching-Chien,I would like to take a moment to sincerely thank you for sharing your feedbacks. It is extremely important for us to satisfy your expectations. Please accept our apologies on the behalf of our team for the inconveniences you have encountered. I assure you that this situation is not indicative of the standards we want to be known for, or strive to provide. Guest feedback is the only true way for us to measure the effectiveness of our service.Please note that I have addressed your points with the relevant authorities of the departments to ensure that experiences such as these are prevented in the future.We look forward to welcoming you back to give you the experience and excellent service you deserve.Best Regards,Front Desk Team

10/10 Fremragende

Mohamed Safwan

Overnattede 9 nætter i november 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Mohamed Safwan,Greetings from DoubleTree by Hilton, Sirkeci.Thank you very much for choosing our hotel for your stay and sharing your feedbacks with us. It is very important for us that our guests enjoy their time in our hotel. You can be sure that we will continue to maintain our service quality in the name of continuity of your satisfaction.We are looking forward to welcome you back again as soon as possible and please do not hesitate to contact us if you require any further assistance.Best Regards,Front Desk Team

2/10 Forfærdeligt

Maksim

Overnattede 3 nætter i november 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Maksim,Thank you for taking the time to share your feedbacks.It is extremely important for us to satisfy your expectations. We have noticed that you have given us a low score about your stay with us, we would like to kindly ask you to share your accommodation experiences by e-mail to gr@dtbhsirkeci.com in order to provide you better service and meet your expectations.We wish to welcome you back again Best Regards,Front Desk Team

8/10 Udmærket

MIKHAIL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Mikhail,Thank you for taking the time to share your feedbacks. It is extremely important for us to satisfy your expectations. We have noticed that you have given us a low score about your stay with us, we would like to kindly ask you to share your accommodation experiences by e-mail to gr@dtbhsirkeci.com in order to provide you better service and meet your expectations.We wish to welcome you back again Best Regards,Front Desk team

8/10 Udmærket

Jean

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location and walking distance to everything. Our room was very nice but unfortunately had carpet which to me is not clean. The hotel uses Crabtree and Evelyn’s product which was lovely and of course .. the cookies..!
Overnattede 5 nætter i oktober 2023

6/10 Okay

Serkan

Overnattede 5 nætter i oktober 2023
Svar fra Anastasia Tikhomirova den 3. jan. 2024
Dear Serkan,Thank you for taking the time to share your feedbacks.It is extremely important for us to satisfy your expectations. We have noticed that you have given us a low score about your stay with us, we would like to kindly ask you to share your accommodation experiences by e-mail to gr@dtbhsirkeci.com in order to provide you better service and meet your expectations.We wish to welcome you back again Best Regards,Front Desk team

10/10 Fremragende

Mahzabin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My mother and I stayed for 5 nights in August and would highly recommend this hotel. The staff are very attentive. Kurtulus, the duty manager, and Yavus were helpful throughout our stay; as were the housekeeping staff, breakfast staff and others at reception. They gave great recommendations on places to visit, where to eat and also advise on the easiest routes to places. We had a room with 2 queen beds which was spacious, comfortable and clean. The breakfast selection was fantastic - great start to the day. Various hot/cold items and the buffet was constantly restocked. Only suggestion would be to make guests aware of what hot items (eg. omelettes) can be requested from the kitchen, as I only knew of this option when I saw other guests ordering. The restaurant on the rooftop is great too - lovely food, service, atmosphere and views from the terrace. The location of the hotel is fantastic. It’s safe and very close to shops and public transport. There are many restaurants in the locality and the hotel is walking distance from the Hagia Sophia and Blue Mosque. Easy to reach the other side of Galata Bridge by tram too. Would definitely stay here again and recommend to others.
Overnattede 5 nætter i august 2023

10/10 Fremragende

SALWAN, MADISON HEIGHTS

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
-Staff are very friendly and helpful -Everything is withing easy walking distance, and what is not is easily accessible by public transport.
Overnattede 7 nætter i september 2023

10/10 Fremragende

Hiroko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
旧市街の中にある観光に最適なホテルです。
Overnattede 3 nætter i september 2023

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Lovely stay until the last morning when I got salmonella poisoning after breakfast.
Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

Huseyin

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023

10/10 Fremragende

AHMAD

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic location and fantastic staff. The Hilton Doubletree is a reflection of Istanbul and its culture. Great people, highly recommended. Ahmad S.
Overnattede 3 nætter i august 2023

8/10 Udmærket

Gabriele

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
struttura in posizione strategica nonostante la grandezza della città, vicino a tram e metro. camere counicanti funzionali e rinnovate, peccato per la vista su cortile interna ache dal secondo piano
Overnattede 5 nætter i august 2023

8/10 Udmærket

Mohamed

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 4 nætter i juli 2023

2/10 Forfærdeligt

KEIA

Overnattede 1 nat i juni 2023

8/10 Udmærket

Amish, Lusaka

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel in nice location with many tourist and historic sites around. Easy comfortable walking to many places. Lots of selection for food around which is walkable. The check-in staff and also the staff at entrance are extremely helpful. They went the extra mile and even with my kids. They are as an asset to the hotel and give a very good impression. Keep it up!
Overnattede 3 nætter i juni 2023

2/10 Forfærdeligt

Amy

Overnattede 3 nætter i juni 2023

8/10 Udmærket

MIKYUNG

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable hotel
My stay was so comfortable. The room was clean and comfortable with spacious bed. The location was so good to visit many sites. However hotel call taxi for me paying by credit card. At airport taxi driver said that it will be difficult to pay by credit card. And he tries several times, it did not work. Fortunately I had some Euro, so I can pay but more.
Overnattede 1 nat i juni 2023