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Anmeldelser af Columba Hotel Inverness by Compass Hospitality

3 out of 5
Columba Hotel Inverness by Compass Hospitality
7 Ness Walk, Inverness, Scotland

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 306 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 374 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 167 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 102 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 1000 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Heidi

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Never again
Meget kedeligt - et hotel i trist og ussel forfatning så slidt. Kvinden i morgenmads restauranten serverede i dun jakke og med stort halstørklæde - uhygiejnisk
Overnattede 2 nætter i december 2023
Svar fra Bethan den 17. dec. 2023
Dear Heidi, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

8/10 Udmærket

Rasmus

Overnattede 1 nat i oktober 2023
Svar fra Gabriel den 30. okt. 2023
Thank you very much for taking the time to give us this rating. We look forward to welcoming you back in the future.

8/10 Udmærket

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Columba Team den 25. okt. 2023
Thank you for your rating.We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

8/10 Udmærket

Danny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good and central.
Overnattede 1 nat i september 2023
Svar fra Columba Team den 15. sep. 2023
Good Afternoon,Thank you for your review

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Columba Team den 27. jul. 2023
Good Evening,Thank you for your rating.We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

8/10 Udmærket

Claus Erland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Columba Team den 27. jul. 2023
Thank you for your rating.We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

8/10 Udmærket

Martin Stampe

Overnattede 2 nætter i juli 2023
Svar fra Columba Team den 22. jul. 2023
Good morning,Thank you for your rating.We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

10/10 Fremragende

Kahttan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra Bethan den 30. apr. 2023
Dear Kahttan, thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Fremragende

Merete

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra The Columba Team den 17. feb. 2020
Thank you for the great review of Columba Hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Udmærket

claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nicely situated old fashioned hotel
Nicely situated old fashioned hotel with a view to the river and fine common facilities, albeit a bit worn down. Excellent acces to the city center.
Overnattede 3 nætter i juli 2019
Svar fra The Columba Team den 22. jul. 2019
Thank you for your feedback, it is greatly appreciated.

6/10 Okay

Steen

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Skøn beliggenhed. Små værelser meget varmt.
Overnattede 1 nat i juli 2019
Svar fra team Columba den 15. jul. 2019
Thank you for your feedback

8/10 Udmærket

Anders Heikel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019
Svar fra The Columba Team den 30. apr. 2019
Thank you for your feedback it is greatly appreciated

8/10 Udmærket

Verificeret rejsende

Overnattede 5 nætter i april 2019
Svar fra The Columba Team den 30. apr. 2019
Thank you for your feedback it is greatly appreciated

8/10 Udmærket

Amber

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel. Best part was the premium location.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Jacqueline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location for an overnight in Inverness
Overnattede 1 nat i maj 2024
Svar fra The Columba Team den 26. maj 2024
Hi Jacqueline,Thank you for your kind review. We appreciate your feedback.

6/10 Okay

Rosalind

Synes godt om: Service og personale
It was a bed for the night in a convenient location. I got what I expected.
Overnattede 1 nat i maj 2024
Svar fra Bethan den 25. maj 2024
Dear Rosalind, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 Dårligt

Yi Jia

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hotel looks so old and there is no amenity in the building.
Overnattede 1 nat i maj 2024
Svar fra Bethan den 25. maj 2024
Dear Yi Jia, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations

8/10 Udmærket

Nicola, Longueuil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and convenient
Overnattede 1 nat i maj 2024
Svar fra Bethan den 25. maj 2024
Dear Nicola, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Bethan den 25. maj 2024
Dear Mary, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Udmærket

Joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff did very well
Overnattede 3 nætter i maj 2024
Svar fra Sapna den 19. maj 2024
Thank you for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel.

8/10 Udmærket

Rebecca

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel just a bit dated
Overnattede 1 nat i maj 2024
Svar fra The Columba Team den 20. maj 2024
Thank you for leaving us a review. We are delighted to know that you have enjoyed your overall experience at The Columba.

6/10 Okay

Robin

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra Bethan den 22. maj 2024
Dear Robin, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Udmærket

James

Rejste med familie
Synes godt om: Faciliteter
Excellent location, very friendly staff and nice room.
Overnattede 2 nætter i maj 2024
Svar fra Columba Team den 19. maj 2024
Thank you for leaving us a kind review. We are pleased to know that you enjoyed your stay at the Hotel. We take pride in our customer service. Thank you for staying at the Columba.

6/10 Okay

Sabine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
The beds were really hard so we didn’t sleep very well
Overnattede 2 nætter i maj 2024
Svar fra Columba Team den 19. maj 2024
Thank you leaving us a review. We appreciate your feedback and we apologise for the said inconvenience. Your feedback has been taken in notice and will be acted upon. We hope to see you in future.

4/10 Dårligt

Maggie, Melbourne

Rejste med partner
Synes ikke om: Service og personale, faciliteter
This was a great location in Inverness. However, the staff were a bit rude when asking for a fan. Seemed put off that they were even being asked for anything. Also, there was a fire. The gentleman on duty was nonchalant about the entire ordeal. He was not very efficient in checking to see if all of the people were out of the hotel and accounted for. There were also elderly people who didn’t have a place to sit, didn’t have shoes on, and were obviously cold—as we were out in the street from 2 AM-4 AM. The same guy on duty did not update people periodically to let me know what would happen or just simply to reassure them. When the fire department finally told us all to assemble in one room together for an update, we weee given water. It might have been nice to offer drinks and snacks—maybe even free food vouchers for being outside in the cold for two hours. The hotel is old and I would worry about electrical issues/fire hazards. I would likely stay elsewhere if I was in Inverness again.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Rachael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was great and the rooms were nice. Located right on the river
Overnattede 1 nat i maj 2024
Svar fra Bethan den 12. maj 2024
Dear Rachael, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Fremragende

carol

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location to get around the city
Overnattede 2 nætter i maj 2024
Svar fra Bethan den 12. maj 2024
Dear Carol, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Udmærket

Michael

Synes godt om: Faciliteter
Classic Edwardian hotel updated for modern clientele. Excellent location, good sized rooms with very comfortable bed. Be happy to stay again
Overnattede 5 nætter i april 2024
Svar fra Sapna den 10. maj 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel.

2/10 Forfærdeligt

Mercedes

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Bethan den 12. maj 2024
Dear Mercedes, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

8/10 Udmærket

Steven, Albion

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location, great view of the river Ness and the city of Inverness from the room. The room was spacious and well appointed. The only issue during our stay was that the room was cleaned but the bed was not made up which we reported to the staff. We would definitely stay there again.
Overnattede 4 nætter i april 2024
Svar fra Sapna den 10. maj 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your overall stay at the hotel. We have forwarded your remarks to the housekeeping. And will be pleased to see you again in future.

6/10 Okay

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale
Clean and great location. Parking was around the corner, but no problem for stay. Old building, unique but lights and shower didn’t work properly.
Overnattede 1 nat i maj 2024
Svar fra Sapna den 10. maj 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your overall stay at the hotel. Your remarks have been forwarded to our Maintenance. We hope to see you in future.

4/10 Dårligt

Michael

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place was a dump, this place should have been gutted and fully renovated 10 years ago. First room we got smelt of mould with visible water damage on the walls. We complained and they moved us to another room with visible water damage, but at least it didn’t smell of mould so we roughed it for a night. The hotel is in terrible condition, and I think if an inspector showed up it would be closed down. Health risk.
Overnattede 2 nætter i maj 2024
Svar fra Bethan den 12. maj 2024
Dear Michael, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

10/10 Fremragende

leigh ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Xx
Overnattede 2 nætter i april 2024
Svar fra Bethan den 12. maj 2024
Dear Leigh Ann, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Fremragende

Dylan

Overnattede 1 nat i april 2024
Svar fra Bethan den 21. maj 2024
Dear Dylan, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Jennifer

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
the place needs updating, the halls are noisy, the restaurant closed too early
Overnattede 2 nætter i april 2024
Svar fra Sapna den 29. apr. 2024
Good Morning, Thank you for leaving us a review. We appreciate your feedback. Our hotel was built in 1881. We believe that adds to its charm. And it is an A-listed building as well. Your remarks for the restaurant has been forwarded.Thank you for staying with us. We hope to see you in future.

8/10 Udmærket

Ken

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an old 'character' hotel and was OK given its excellent location. The breakfast was good. The evening meal was reasonably priced for the area but not brilliant. My steak was small and tough and my wife's steak pie was not great.
Overnattede 1 nat i april 2024
Svar fra Columba Team den 27. apr. 2024
Dear Ken, Thank you for your review, I am glad that you enjoyed the location of the hotel. I do apologise about your evening meal with us.

10/10 Fremragende

Marilyn

Overnattede 1 nat i april 2024
Svar fra Columba Team den 19. maj 2024
Thank you for your kind review. We are glad you enjoyed your stay at the hotel.

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff very friendly
Overnattede 2 nætter i april 2024
Svar fra Columba Team den 27. apr. 2024
Dear Margaret, Thank you for your kind review, I am glad that the staff were friendly during your stay

8/10 Udmærket

Marcel

Overnattede 2 nætter i april 2024
Svar fra Bethan den 12. maj 2024
Dear Marcel, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Kevin

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra Columba Team den 21. apr. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Fremragende

Johannes

Overnattede 2 nætter i april 2024
Svar fra Sapna den 10. maj 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel. We hope to see you again in future.

6/10 Okay

Suzanne

Synes godt om: Rengøring
Property was very central to the city and sites of interest. It was quiet and safe but the service was minimal unless asked for.
Overnattede 5 nætter i april 2024
Svar fra Columba Team den 20. apr. 2024
Dear Suzanne,we are glad to hear that you enjoyed your stay with us and hope to see you again in the future !!

2/10 Forfærdeligt

Lauren

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel room was dirty, stains on sheets.
Overnattede 3 nætter i april 2024
Svar fra Columba Team den 20. apr. 2024
Dear guest, thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our room did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

10/10 Fremragende

Christine, Verdun

Overnattede 1 nat i april 2024
Svar fra Sapna den 10. maj 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel. We hope to see you again in future.

10/10 Fremragende

Nadine Debolt

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a jewel this hotel is! It’s location is right in the heart of the city on a the beautiful river, Ness. The cathedral is a 3 minute walk and the shopping area with bars and restaurants is the same. Our room was beyond expectations and the food excellent.
Overnattede 2 nætter i april 2024
Svar fra The Columba Team den 16. apr. 2024
Thank you for your feedback on your stay. I am glad to hear everything over your stay was pleasant and you had a wonderful stay. We pride ourselves on our food and the level of customer service our staff provide. We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

10/10 Fremragende

Mairi

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly & helpful staff. Quick checkins & outs. Dog friendly, clean & super convenient location
Overnattede 2 nætter i april 2024
Svar fra Columba Team den 14. apr. 2024
Dear Mairi, thank you for your lovely review, I am glad that you enjoyed the hotel and that the staff were great.

2/10 Forfærdeligt

Cameron

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
On arrival greeted with uninterested staff members. Carpets throughout hallway all.ripped and torn. Marks all over the walls throughout. Room wasnt great t.v was hels up by a book as ut was missing peg. Very small aswell for being about 20 foot away from.bed. shower was terrible lukewarm water at best with hardly any pressure. It was fitted far too close the wall which it difficult to use correctly. Genuinely our staff was poor and wouldn't return. There are much cheaper hotels much better run and equipped
Overnattede 2 nætter i marts 2024
Svar fra The Columba Team den 16. apr. 2024
Dear guest, thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our housekeeping staff did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

6/10 Okay

Thomas

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Ok for 1night
Overnattede 1 nat i marts 2024
Svar fra Caitlin den 31. mar. 2024
Dear Thomas, Thank you for your review

8/10 Udmærket

Ian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel and nice staff,Housekeeping a little let down towels left on bathroom floor as instructed to be replaced were uplifted but not replaced. Emptied bucket but left empty plastic bottle sitting next to bin.
Overnattede 2 nætter i marts 2024
Svar fra Bethan den 27. mar. 2024
Dear Ian, thank you for taking the time to review our hotel! We are glad that you enjoyed your overall stay with us. I am sorry to hear housekeeping were not as expected. Please rest assured that we will be speaking with the team about this. Please be aware this is not our usual standard of service. We hope to welcome you back to the Columba to provide the hotel experience many of our guests have come to trust us for. Sincerely, The Columba Team

8/10 Udmærket

Ian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Disappointed in the housekeeping.we left towels on bathroom floor as instructed to be changed still lying when we returned.empty bottle beside waste bucket not lifted.
Overnattede 2 nætter i marts 2024
Svar fra Sapna den 20. mar. 2024
Thank you for the review. We apologise for the inconvenience that has been caused to you. We will forward this review onto the Housekeeping staff.