Indendørs pool, udendørs pool, liggestole
Tjek tilgængelighed

Anmeldelser af Victoria Jungfrau Grand Hotel & Spa

5 out of 5
Victoria Jungfrau Grand Hotel & Spa
Höheweg 41, Interlaken, BE

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 318 af i alt 410 anmeldelser" "
Bedømmelse på 8 − Udmærket. 60 af i alt 410 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 410 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 410 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 410 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel. Imponerende spa område. 2 gode restauranter. Kommer bestemt gerne igen.
Overnattede 2 nætter i marts 2018

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 22. apr. 2024
Sehr geehrter Danielherzlichen Dank für die TOP Bewertung. Wir hoffen, Sie bald wieder begrüssen zu dürfen und wünschen Ihnen bis dahin alles Gute.freundliche GrüsseVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in a beautiful location, relaxing stay
Overnattede 2 nætter i marts 2024
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 14. mar. 2024
Dear Davidthank you very much for the top feedback. We would be pleased to welcoming you soon again and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Zhen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 2 nætter i februar 2024
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 14. mar. 2024
Dear Zhenthank you very much for the positive review. We hope to welcoming you soon again and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Greg

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Overnattede 2 nætter i januar 2024
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. feb. 2024
Dear Gregthank you very much for the great review. We are already looking forward to your next visit and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Richard

Rejste med familie
This is truly a beautiful hotel with incredible service from start to finish. We only had 1 night here while we traveled from Zermatt to grindelwald and honestly I wish we had 1 more day to stay. We was traveling as a family of 5 with our 4 year old daughter and I must say we have stayed at many hotels and this had the coolest kids club I have ever seen with a lot of cool rooms such as art room, music room, gaming room etc. we also used the spa and pool which was exceptional. The only thing I would have liked was a hotter hot tub at the end of the day but other than that I have zero complaints. Great hotel and very nice staff and good food options with an amazing breakfast buffet. Truly top notch.
Overnattede 1 nat i januar 2024
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 26. jan. 2024
Dear Richardthank you very much for the fantastic feedback. We would be pleased to welcoming you soon again and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

2/10 Forfærdeligt

Kyure

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. feb. 2024
Sehr geehrter Kyureherzlichen Dank für Ihre Rückmeldung. Scheinbar ist es uns nicht gelungen, Sie vollständig von unserem Haus zu begeistern. Wir hoffen, dass wir bald eine erneute Gelegenheit bekommen, Ihren letzten Eindruck ins Positive kehren zu können.freundliche GrüsseVictoria-Jungfrau Grand Hotel & Spa

8/10 Udmærket

Natalia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 8. jan. 2024
Dear Nataliathank you very much for the positive feedback. We hope to welcome you back soon and wish you all the best until then.Best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

hyun sung

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. jan. 2024
Dear hyun sungThank you very much for the top rating of your stay. We hope to welcome you back soon and wish you all the best until then.Best regards,Victoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. jan. 2024
Dear KevinThank you very much for the top rating of your stay. We hope to welcome you back soon and wish you all the best until then.Best regards,Victoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Koh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. feb. 2024
Dear Kohthank you very much for the TOP rating!best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Federico

Overnattede 2 nætter i december 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. jan. 2024
Dear FedericoThank you very much for the top rating of your stay. We hope to welcome you back soon and wish you all the best until then.Best regards,Victoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Mai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 15. dec. 2023
Sehr geehrte Maiherzlichen Dank für die positive Bewertung. Wir hoffen, Sie bald wieder begrüssen zu dürfen und wünschen Ihnen bis dahin alles Gute.freundliche GrüsseVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Madeleine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i december 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 6. dec. 2023
Dear MadeleineThank you very much for the fantastic review of your stay. We hope to welcome you again soon and send you our best wishes until then.Best regards,Victoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Guillaume

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Parfait
Hôtel de grand standing en plein centre d'Interlaken. Nous avons été surclassé et avons eu une plus grand chambre avec une vue sur le parc/montagne. La chambre été propre et spacieuse Le personnel de la réception , le concierge , ainsi que ceux du restaurant italien ont étaient adorable avec nous et notre chien. Nous reviendrons a coup sur :)
Overnattede 2 nætter i oktober 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 6. dec. 2023
Cher GuillaumeMerci beaucoup pour vos excellents commentaires. Nous nous réjouissons déjà de votre prochaine visite et vous souhaitons le meilleur d'ici là.Sinceres salutationsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

VIPUL, TAMPA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i november 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 6. dec. 2023
Dear VipulThank you very much for the great feedback. We are already looking forward to your next visit and wish you all the best until then.Best regards,Victoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely gorgeous hotel with staff to match.
Overnattede 2 nætter i november 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 16. nov. 2023
Dear Williamthank you very much for your great feedback following your stay. We are already looking forward to welcome you soon again and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

8/10 Udmærket

Ana Paula

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Voltaria
Hotel lindo, equipe simpática, quarto maravilhoso, contudo o chuveiro e o box do banheiro não condizem com o restante da estrutura. Piscina top.
Overnattede 2 nætter i november 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 16. nov. 2023
Dear Ana Paulathank you very much for your feedback. We take your comments very mucht to heart and we would be pleased to welcoming back soon at the Victoria-Jungfrau.best regardsVictoria-Jungfrau Grand Hotel & Spa

8/10 Udmærket

Hanspeter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
War schon besser.
Hotel hat etwas vom "Grand Hotel" Flair verloren. Ist immer noch ein sehr gutes Hotel, aber nicht mehr eines der besten.
Overnattede 2 nætter i oktober 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 16. nov. 2023
Sehr geehrter Hanspeterherzlichen Dank für Ihre Rückmeldung. Wir nehmen uns Ihre Hinweise sehr zu Herzen und hoffen Sie bei Ihrem nächsten Besuch nachhaltig von unserem Haus zu begeistern.freundliche GrüsseVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

JIHO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
허니문으로 갔습니다. 웰컴티도 주시고, 직원분들 모두 친절하였고 청결상태, 호텔뷰, 조식, 객실 어메니티 까지 모두 완벽했습니다. 수영장과 스파도 완벽했습니다. 다시가고 싶은 호텔입니다.
Overnattede 1 nat i oktober 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. nov. 2023
Dear JIHOThank you very much for the great feedback. We hope to welcome you soon again and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Atendimento impecável
Overnattede 2 nætter i oktober 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. nov. 2023
Dear Brianthank you very much for the top rating. We hope to welcome you soon again and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Victor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 2. nov. 2023
Dear Victorthank you very much for the great feedback. We hope to welcome you soon again and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Armando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muy bien todo,
Overnattede 5 nætter i oktober 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 20. okt. 2023
Dear ArmandoThank you very much for the great feedback on your stay. We are very pleased that we were able to inspire you with our service and our offer and hope to welcome you again soon.Best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

MOHAMMAD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was excellent
Overnattede 1 nat i september 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 20. okt. 2023
Dear MohammadThank you very much for the great feedback on your stay. We are very pleased that we were able to inspire you with our service and our offer and hope to welcome you again soon.Best regards,Victoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

peter, los angeles

Overnattede 3 nætter i september 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 20. okt. 2023
Sehr geehrter Peterherzlichen Dank für die tolle Bewertung. Wir hoffen, Sie bald wieder begrüssen zu dürfen und wünschen Ihnen bis dahin alles Gute.freundliche GrüsseVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Keith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel we stayed in over our 2 week trip in Austria, Germany, Liechtenstein, and Switzerland. It was the best of the 4 and 5 star hotels we stayed in. Loved the pool area.
Overnattede 1 nat i september 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 14. sep. 2023
Dear KeithThank you very much for the fantastic feedback. We are very pleased that we were able to inspire you with our offer and our service and hope to welcome you again soon.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 14. sep. 2023
Dear GuestThank you very much for the top rating. We hope to welcome you back soon and wish you all the best until then.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Javid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
September 23 Switzerland
The hotel was absolutely beautiful! The breakfast terrace was my absolute favorite spot. The view was incredible. The staff was super nice very efficient and very eager to help. Great breakfast buffet. The bed was incredibly comfortable. We will definitely be back. would definitely recommend this hotel.
Overnattede 2 nætter i september 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 14. sep. 2023
Dear JavidThank you very much for the great feedback. We are very pleased that you enjoyed your stay with us and hope to welcome you back soon.best regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worth the splurge. Best hotel I have stayed at.
Truly hotel perfection. Felt pampered the whole time we were there. Breakfast was delicious and had many options. Was fun ro watch the paragliders land at breakfast each morning. Pool and spa are top notch. All staff were spot on and super pleasant. Thanks for the wonderful anniversary stay!
Overnattede 3 nætter i august 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 24. aug. 2023
Dear PeterThank you very much for the great feedback. We are very pleased that you enjoyed your stay and felt completely at home. We hope to welcome you back soon and wish you all the best until then.Kind regardsVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

JUSTIN, Henderson

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is by far this best hotel in the Interlaken area! Incredible service, great location, I can't say enough great things about this hotel! This was our second time staying here and it has only gotten better!
Overnattede 3 nætter i juli 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 4. aug. 2023
Dear JustinThank you very much for the great feedback on your visit to the Victoria-Jungfrau. We are very pleased that you enjoyed your stay and that we were able to inspire you again with our offer and service. We are already looking forward to your next visit and wish you all the best until then.Kind regardsVictoria-Jungfrau Grand Hotel & Spa

4/10 Dårligt

Jutarmanee

Overnattede 2 nætter i juli 2023

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 11. jul. 2023
Dear KellyThank you very much for the great review. We are very pleased that you enjoyed your stay and hope to welcome you back soon.Kind regardsVictoria-Jungfrau Grand Hotel & Spa

4/10 Dårligt

SANJAY

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel guys need some training on what is hospitality and five star services. Over hyped and over priced for the services 1. No basic bathroom amenities provided 2. They charged for providing the adaptor even though we left the same in the room at the time of check out 3. For having even a egg of your choice, we need to pay extra even though breakfast was included 4. If we need second water bottle they would charge extra Probably they have no competition in this area. Conceirge was the saving grace and quite helpful
Overnattede 2 nætter i juni 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 19. jun. 2023
Dear SanjayThank you very much for taking the time to tell us about your experience at the Victoria-Jungfrau. We take your comments very much to heart and will take the necessary measures to further improve in the areas described. We hope to welcome you back soon so that we can turn your last impression into a positive one.Kind regardsVictoria-Jungfrau Grand Hotel & Spa

8/10 Udmærket

Delcimara D

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Victoria-Jungfrau Grand Hotel & Spa den 16. jun. 2023
Sehr geehrte Delcimara Dherzlichen Dank für die positive Bewertung. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen und wünschen Ihnen bis dahin alles Gute.freundliche GrüsseVictoria-Jungfrau Grand Hotel & Spa

10/10 Fremragende

Alejandro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buen Hotel, buena ubicación, buena comida, buen concierge. Creo que un poco caro

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022

10/10 Fremragende

Blaine, Vienna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Yves

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022

10/10 Fremragende

Luxi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff, wonderful spa area, wonderful breakfast !
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Derek

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff and overall experience. Perfect stay.
Overnattede 3 nætter i oktober 2022

10/10 Fremragende

Victor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Gérard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall excellent but attention to details needed
Overall very enjoyable stay. Some attention to details would be expected for this hotel category. probably also linked to overall post pandemic situation with difficulty to hire hospitality educated staff. For instance staff wearing extremely strong perfume, no vegan margarine nor yogurts, gluten free bread needs to be asked from staff as not available at breakfast buffet (several buns available but comes randomly), no gluten free cake or pastry on buffet or dessert menu (could expect at least one nowadays, that van be served to all customers anyway). Unclear communication about restaurant hours, closing time not meaning last order as usually…
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

IBRAHIM

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Must stay!
Amazing place!
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Francisco

Overnattede 1 nat i september 2022

10/10 Fremragende

Seaulin

Overnattede 3 nætter i september 2022

10/10 Fremragende

namsoo, ambler

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2022

8/10 Udmærket

Mohammed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice place the best in town .
Overnattede 1 nat i august 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room wasn't ready until 3:30pm but the staff was great. The room was very nice and spacious but had broken switches (by the door and window). Pool was great!
Overnattede 2 nætter i juli 2022

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Not Worth the Money
The hotel is beautiful. No air conditioning / non working air conditioner. Pretentious. We had late checkout 2pm due to being a Premium Member. When we went to breakfast they told us we did not have late checkout even though we were given a fruit plate with a card that STATED WE HAD LATE CHECKOUT. not worth the money although the Italian restaurant is great. Just wear a suit or dress and don’t let them know your American if you want good service.
Overnattede 1 nat i juli 2022