Hoteller i Inside Passage

"The property has no heat or hot water. Probably should not have been open to the public without the latter. "

"The hotel and room were very nice. Only issues were that they said they offered coffee and hot water in the reception area but the hot water dispenser was empty the whole time I stayed there and I saw no coffee. The room was overpriced."

"Comfortable and convenient. Warm on a very cold day outside."

"The room was nice and staff was helpful. "

"It would be nice to have food access. The restaurant has been closed for over a year. The shuttle service is a great help! Staff was very helpful."

"Nice rooms and great service!"

"Best shower I have had in a long time. Great water pressure and plenty of hot water. It felt amazing. "

"The bathroom door would not stay shut. The mattresses should be turned around or switched out. The mattress closest to the window in 405 in Sitka ak could be switched to a firm mattress."

"Great room, great breakfast and staff. The check-in procedure was odd, as there's no office onsite nor is the hotel name on the building. You'll need to make appointment to meet with the hotel owner for him to give you your key and code."

"Good continental breakfast, very friendly staff, and what a view!! Had a wonderful time!"

"Asked for room to be made up twice during my five night stay. It never happened. "

"Really appreciate the shuttle service as we didnt rent a car. So convenient for the guests"

"The facility started by acknowledging that they charge a resort fee only to raise the cost up outside of Expedia. Then three days I did not even see housekeeping in the halls. I was told they haven’t been showing up. Maintenance came in made a mess in the bathroom for the guest to clean up and the breakfast was microwave breakfast sandwiches sold separately coffee was never available although there was a pot "

"I cannot say enough good stuff about the staff. Very attentive and super friendly. Highly recommend this hotel. "

"The water view is awesome! The staff is friendly. For an older property the room was clean. The walk ability to downtown Juneau is great. "

"Very nice hotel. Staff is friendly and helpful. The kitchen was well stocked and saved us a lot of money and time by not eating out for every meal. "

"No view. Hotel refused to give wake up call. Shuttle didn't show. "

"Fantastic place to stay in Juneau!"