Hoteller nær Auke Bay

"It was lovely to be there"

"5 minutes from the Juneau Airport, but you must call a taxi company to take you there, no shuttle. Walking is theoretically possible but only for the ambitious. Phone communication with hotel front desk was with non-native speaker and hard to understand. On-site front desk staff at arrival was non-existent but to be fair was elsewhere doing maintenance, so I had to search for them. The Hotel Desk is only open from 7am-11pm, this is not specified on the listing - problem if you have a late flight...

"Nothing"

"The person at the front desk was very courteous kind and helped me rebook a room. I’m sorry I didn’t catch your name, but she was very nice."

"The facility is new. The staff was unprepared. The room was wrong (1 bed vs 2)! So someone had to sleep on sofa bed. The staff just said 'Oh well this is all we have left tonight.' The only thing good about this place is the location to the airport. if that is all you are looking for then this place probably works but you will NOT have any other good feelings from staying in this location and we were not the only group that you could hear complaining in the lobby!"

"The rooms were very nice The beds were very nice The mini kitchen was nice I didn't use the workout area but will when I go back"

"I liked the rooms are suites with a full kitchen and separate bedroom. The kitchen could have a few more items (like wine glasses, paper towels, etc.) to make more useful"

"The check-in process was confusing as apparently my assigned room was given to another guest. It took a staff of four to figure out what happened but they more than made it up by upgrading to a room with water views."