Hoteller i Independence

"The staff was extremely friendly. The room and the pool was very clean. We had everything we needed."

"The beds are very comfortable. If you're visiting the ARK, it's almost right across the street from the entrance. There is a continental breakfast."

"Breakfast was terrible. Pillows needed updated. One bar of soap for sink and bath. Uncomfortable mattress. I wasn't going to upload an app on my phone to wash clothes, so couldn't wash them. Overall, the breakfast was the worst I have ever had at a hotel. We checked out a day early. Will not go back."

"coffee was cold. had to mw it"

"I had an unexpected trip out to Cincinnati because my elderly mother went to a trip and got sick and I had to fly out to get her. I took her to stay at this hotel for a day and a half while we waited for our flight to fly out, she rested recuperated and we went downstairs to the restaurant whenever we needed to eat it was absolutely lovely. It was a beautiful place to stay and we were so grateful for how kind and caring everyone on the staff was."

"Bad breakfast "

"Many older people cannot do spicy foods. Plain eggs should be a breakfast item."

"It was good"

"The room itself was fine and everything I needed but the room has very thin walls along with door. I could hear anyone that was in the hallways and could hear all conversations in the next room beside me. They were talking/partying until 3am."

"The property is well maintained and clean. Staff was great. Only complaint is the TV’s have no smart functions, thus no access to streaming services like Netflix,Prime, etc without bringing your own Roku or Firestick."

"The staff was very friendly and helpful. Overall our stay was fine. Drawbacks-The room smelt like dog urine but that is to be expected when you stay at a hotel that allows animals. Breakfast ran out fast in the mornings too."

"Room didn't have enough towels the first day. Also disappointed there was no pancake machine."

"The place was super clean, the staff was very friendly. The building definitely needs a facelift but honestly if you don’t mind that, it’s a great spot to stay."

"I had 9 of my grandchildren and myself in a 2 bedroom king suite. There was space for everyone to sleep. I loved waking up and looking out at the water and Cincinnati. The kids enjoyed the pool."

"perfect and a very nice well stocked breakfast."

"The hotel was perfect for our weekend away. The staff was really helpful. The room was clean and comfortable. We enjoyed cocktails and snacks in the lobby before heading out for the evening."

"Helpful staff. Great location. Good breakfast. 24hr airport transfer"

"Avoid this place a all costs. The lobby is clean enough but you have to speak to someone on a screen in another country on something that resembles an ATM to check in which is a bit annoying but it was the least of our worries. The rooms smelled like a basement that had been flooded and left to dry, the smell of mildew was so bad in the bedrooms, and I mean multiple room, there was an elderly couple that had checked in ahead of us and literally turned around after they went to their room and...

"Worn down hotel and slightly dirty. Staff was friendly. Proximity to the airport the only advantage "