Hoteller i Huay-Pix

"The staff at this place is amazing ang very helpfull. But this place is not like the pictures! It’s old and it needs a brush up!! The pool wasn’t cleaned, our rooms weren’t cleaned once through our four nights and it rained through the roof. "

"100/10 stay. If you’re looking to do nothing but relax this is the spot for you. The villas are surrounded by nature (bring bug replant) but the bedroom has AC that gives you a break from the humidity. Absolutely stunning hotel with incredibly kind and helpful staff. Food was spectacular as well. If you want to leave (though why would you) the town is only a 18 min drive. The hotel has private lagoon access and kayaks available to use to explore the lagoon as far as you’d like. The villa has its...

"Excelente opción"

"A really great stay - the location, the rooms, the food, everything was perfect, why we spent the majority of our time in Bacalar at the hotel. Staff were very attentive and friendly. Because of a double booking, the hotel had to change our dates a month before arrival, but we were offered complimentary massages and a bottle of sparkling wine for the inconvenience. I would recommend everyone to go here - we could have easily stayed more than the 3 nights we had booked! "

"Muy bonito lugar, feo acceso, muy disfrutable la laguna y todo lo que ofrecen, personal muy atento, el desayuno incluido no es muy bueno,"

"We had an amazing stay! The hotel is spotless, beautifully maintained, and in the perfect location. Right in front of the hotel is the stunning Esmeralda Cenote, with incredibly clear, crystal-clear water. Just walk out to the deck and you can jump right into the lagoon for a refreshing swim. The food was absolutely outstanding. Everything we tried was delicious, so there’s no need to leave the hotel to look for restaurants in town. The quality of the food exceeded our expectations. The staff...

"No les aparecía mi reservación"

"Was expecting much more as one of the pricier options in Chetumal but the place was worn down and had the scent of mold in the rooms. Shower heads were spraying everywhere, and old tvs from the 90's. Customer service also terrible when it came to a change in a booking. Definitely not worth it and would not stay again."

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"Cozy and nice place but the food at the restaurant is very poor! "