Boutique-hoteller i Horley

"The hotel was excellent. However, on arrival I was informed, I was that the hotel was sold out and my booking canceled, despite booking confirmation and prepayment. The staff was very apologetic and offered me a replacement room at their flagship hotel 20 minutes drive away. Although disappointed I accepted. For the following two nights, I was upgraded to a better room and was also given free breakfast. In the situation, good style! "

"No negatives"

"Det er et fantastisk dejligt hotel. Det ligger lige ved siden af Mercedes World og Brooklands museum, så det er oplagt at vælge det, hvis man vil besøge de to steder"

"Det værelse vi først fik var betydelig ringere end forventet og ikke i overenstemmelse med den bekræftede booking vi havde fra Hotels.com.Det lykkedes at få et andet værelse.Det viste sig at der var bryllup på hotellet den aften, så det var ikke muligt at spise i restauranten. Det kunne de godt have gjort opmærksom på før vores ankomst"