Hoteller nær Hop Springs Beer Park

"Unfortunately I did not have a pleasant experience at this hotel. Before I checked in I was charged my deposit around the time of checkin, which was a bit confusing considering I hadn’t made it to hotel yet. I arrived at the hotel around 8pm. Once I got to the hotel and to my room there was evidence of water damage around the property. There were places where paint was peeling and the room was not cleaned thoroughly. I stayed from Saturday until Monday and never got housekeeping. Additionally...

"Polite staff and clean rooms but slamming room doors every hour so no sleep."

"The hotel was excellent. Clean, bright, comfortable and the staff was very friendly, polite and welcoming."

"We reserved a King suite and upon opening the door, we were greeted with a strong, disgusting musty/moldy smell. The smell was so strong that I wasn't sure about staying in that room (presuming we'd just be breathing black mold all night), but it got worse. We walked into the bedroom and immediately noticed a cockroach on the headboard. We went back to the front desk and were told they did not have any other rooms available. We were offered numerous discounts to stay (the front desk clerk called...

"The problem I had with this reservation was that I had accidentally made the reservation and could not cancel it. So, I paid for a stay I didn’t enjoy. However, last year I did stay at this Hyatt Place and enjoyed it very much. My main complaint is with Expedia"

"I need an additional night and had to pay the cleaning fee double 😩 could not extend the room I had unfortunately."

"This is a really inexpensive place. It was relatively clean. The building itself is very old and outdated. The hall carpets are worn down and extremely dirty. Needs a full overhaul. Not terrible, just old."

"I would like a refund. My TV did not work, my phone did not work, my wifi did not work, and the shower gel fell off the wall into the tub in the middle of the night and scared me."

"Property was fine. Staff were an extreme disappointment. This “used to be” our go to hotel when in the area. Not anymore. Stayed 3 nights earlier in the week. Asked for an hour late check out and they wanted to charge us. We declined. Returned after 3 days of camping with grandkids. My wife and I were very tired and arrived at 12:30, asked if our room happened to be ready. It was as long as we were willing to pay for an early check in. I declined. But decided to call the manager. ...

"They could clean the mirrors in the suites"

"The room was extremely spacious, clean, and had all the necessities one would need for day to day use (ironing board, iron, coffee machine, mini fridge, closet, safe, etc.)."

"We've stayed here several times now and it is always clean and the location is great too."

"Great welcome, front desk staff service was friendly, incredible, and helpful! Very cozy stay, would definitely recommend!"

"The breakfast buffet was very good. They had a large selection and you can also order from a menu if you want."

"L"