Indgang

Anmeldelser af Aston at the Waikiki Banyan

3 out of 5
Aston at the Waikiki Banyan
201 Ohua Ave, Honolulu, HI

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 474 af i alt 2395 anmeldelser" "
Bedømmelse på 8 − Udmærket. 920 af i alt 2395 anmeldelser" "
Bedømmelse på 6 − Okay. 620 af i alt 2395 anmeldelser" "
Bedømmelse på 4 − Dårligt. 219 af i alt 2395 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 162 af i alt 2395 anmeldelser" "

7,0/10

Rengøring

7,4/10

Service og personale

6,8/10

Faciliteter

6,4/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i december 2018
Svar fra GSS den 31. dec. 2018
Aloha, Marie! Thank you very much for your review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

8/10 Udmærket

Sebastian, Copenhagen, Denmark

Synes godt om: Rengøring, service og personale, værelsets komfort
Tæt på stranden Nemt at komme rundt herfra
Jeg var i Hawaii med min familie. 2 små børn en teenager og en kone. Hotelværelset kunne rumme os alle og vigtigere endnu havde vi kort gang til stranden. Inkl. - WIFI - Avis - Kaffe Hotel ligger lige vejen hvor al offentlig transport kører så det var så nemt at stige på en bus og komme hvortil det skulle være og yderligere dejligt at blive kørt til døren når man bare ville hjem igen.
Overnattede 14 nætter i november 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
se ovenfor

10/10 Fremragende

L, Aalborg, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed
Min mand og jeg boede 5 nætter på dette hotel. Værelset var indrettet som en lejlighed med separat køkken og stue. Hotellet ligger i 5 minutters gang fra en god badestrand. Vi valgte værelse med bjergudsigt, hvorfra vi kunne nyde udsigten fra vores balkon.

8/10 Udmærket

Jose Armando Hernandez

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lock of the door was not working. We had to slide the card 4 or 5 times to unlock the door to open it.
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Nelly

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I had a room with a beautiful view and this place is a close walk to shops, food and beach
Overnattede 3 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 28. maj 2024
We are extremely happy you enjoyed your stay with us. We take pride in making sure our guests feel at home during their visit. We look forward to welcoming you back again soon. Mahalo

10/10 Fremragende

Yoko

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
過去何度も宿泊しておりますが、今回のお部屋は過去イチでシャワーの水圧が弱かったです。また、冷蔵庫の扉が完全に閉まらず毎日ヒヤヒヤしてました。(冷却はできてました)お部屋によって設備の当たりハズレがあります。ただ、今回はタワー2の海側だったので眺望は最高でした。
Overnattede 7 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 28. maj 2024
We are glad you enjoyed your room view, thank you for sharing your experiences. We will work with the appropriate departments to handle your concerns, we hope to be able to welcome you back again soon. Mahalo

10/10 Fremragende

SHU

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
グット
Overnattede 3 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 28. maj 2024
Thank you for sharing your review of your stay. We are glad you enjoyed your visit with us and hope to welcome you back again in the near future. Mahalo

8/10 Udmærket

Yoshifumi

Rejste med familie
Synes godt om: Rengøring
20年ぶりにバニヤンを訪れて感じたのは、キッチン周りやバス・トイレの設備、内装などが結構古くなっているなというものでした。とは言え、掃除が行き届いてないとか、サービスが悪いといったことはなく、50m3の広さを得られるお手頃価格(3万円/1泊あたり)のコンドミニアムとして選択したので特に問題はなかったです。なお、WiFiはそこそこの速度(常時数10Mbps)でていたので、持参したFireTVを十分楽しむことができました。滞在中は毎日駐車場を利用しましたが、時間帯によっては出口渋滞が発生するのと、空きがなかなか見つからず構内をぐるぐる探回らないと駄目なことも...
Overnattede 6 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 25. maj 2024
We are glad you enjoyed your stay with us, our mission is to ensure our guests stays are comfortable as well as memorable. We apologize that your parking situation was less than expected, sorry for the inconvenience. We hope to welcome you back soon. Mahalo

10/10 Fremragende

Sindy

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Vacances fantastiques pour les familles, près de tout.
Overnattede 11 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 25. maj 2024
We are glad you enjoyed your stay at the Aston Waikiki Banyan. Thank you for taking the time to share your review and experiences with us. We look forward to welcoming your family back again soon. Mahalo

10/10 Fremragende

Taffarel Eka

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 25. maj 2024
We are glad you enjoyed your stay at The Aston Waikiki Banyan. We hope to be able to welcome you back again soon. Please feel free to share your experiences with friends and family, Your review was greatly appreciated. Mahalo

6/10 Okay

TAKUZO

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
エレベーターなど整備はしているが、一番気になるのが部屋のカーテン。遮光は絶対必要だし、無い部屋だとしっかり眠れない。破れたカーテンそのままの部屋も多い。ホラーレベルのカーテンもあった笑 そろそろカーテンを変えましょう。
Overnattede 9 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 22. maj 2024
We apologize for the less than perfect vacation. We will work with the appropriate department to ensure issues like this are addressed properly. We hope to see be able to welcome you back in the near future and make your next stay memorable. Mahalo

10/10 Fremragende

AKINORI

Synes godt om: Rengøring
Overnattede 7 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 21. maj 2024
We are glad you enjoyed your stay with us. We look forward to welcoming you back again soon. Mahalo

8/10 Udmærket

TORU

Rejste med familie
Synes godt om: Rengøring, faciliteter
ホテルフロントの対応が良かった。例えば(①ホノルル到着時、午前中にチェックインして頂いた➁テレビ操作の仕方を依頼したら、すぐに担当者が部屋に来て教えてくれた③洗濯に使用する25セント硬貨の大量の両替に快く応じてくれた) 部屋の施設について、台所テーブル椅子の一部足1本が壊れていたのをチェックイン日の夜気が付いたが、自分たちが壊したと疑われるので、連絡せず使用しなかった。チェックイン時に部屋施設をチェックしないといけない、椅子は前から壊れていましたから、改めて書いておきます。
Overnattede 6 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 18. maj 2024
Thank you for taking the to review your stay with us. Your feedback is very valuable to us. It helps us improve our services and help ensure guests are satisfied and visit us again on future stays. Mahalo

6/10 Okay

Philip

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 18. maj 2024
Thank you for reviewing our property. We value your feedback, please kindly share more so we may improve our services and to ensure future guest stays are memorable. Mahalo

4/10 Dårligt

Brandon

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property could've notified in advance that one of the tower will not have any water available for half of our trip especially w/ an infant, room condition horrible until complaining about it and the water issue finally being transferred to another tower. Also wasn't notified prior that the pool was going to be closed upon arrival and wasn't available until part way through the trip. Hotel elevators out of service increasing time it takes to travel between room and island. Room key also didn't work upon arrival so I had to go back to the front desk to acquire new keys to enter our room. Overall very poor experience and will not be returning to this hotel.
Overnattede 4 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 18. maj 2024
We apologize that your vacation was not as expected. We are sorry about the inconveniences that the water shutoff caused, unfortunately we were not given advance notice from the association and was glad we could accommodate you to another tower. We hope you do give us a chance in the future to deliver a better experience. Mahalo

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I love this hotel! great location
Overnattede 7 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 18. maj 2024
Thank you for your great review of our property. We are glad you enjoyed your stay with us and we hope to welcome you back again soon. Mahalo

2/10 Forfærdeligt

Jamie

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property is in a very busy area so we felt we had to pay extra for a parking space. We found out when we got there that the pool was not open so that was not an option for us. Our traveling companions got their 88 year old mother dressed and down to the pool only to find out it wasn't open. The day when the pool finally was open there was an emergency shut off of the water from 8 to 3 - an entire day where we really couldn't be at the hotel that we paid for.
Overnattede 5 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 18. maj 2024
We apologize for the inconveniences you faced during your stay. The pool remodeling was scheduled in advance and guests were given notices. We hope you understand that we have certain things that we do not anticipate and needs to be worked on promptly. Please do not hesitate to visit us again soon, so we may truly show the great advantages and hospitality we share here at the Aston Waikiki Banyan.

6/10 Okay

TRI

Rejste med familie
This hotel is affordable, couple blocks to beach. If you look for overall what you need such as kitchen big refrigerator etc.. it is ok. But other thing like carpet is old ii smells which make you feel sad when entering the room. Bathroom faucet is leaking not bad but make you feel it is like run out hotel. Sofa bed is terrible. Can't use for 2 persons as it advertised. Bottom line is if you think like what you pay is what you got then it is ok. Don't expect it is a good deal.
Overnattede 3 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 6. maj 2024
We apologize for the inconveniences you experienced during your stay. We take our guest comments seriously and will make sure that your issues are properly addressed. Thank you for taking the time to share your experiences with us. Mahalo

8/10 Udmærket

Keiji

Rejste med familie, Rejste med familie og småbørn
リーズナブルでキッチン付きで長期滞在にはよかった。
Overnattede 4 nætter i maj 2024
Svar fra Aston at the Waikiki Banyan den 6. maj 2024
Thank you for your great review of our property. We are glad you enjoyed your accommodations and we look forward to welcoming you back in the future. Please share with others your experiences. Aloha

8/10 Udmærket

Momoe

Overnattede 5 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 3. maj 2024
Thank you for your great review of our property, We are glad you enjoyed your stay and we hope to welcome you again soon.

2/10 Forfærdeligt

Lisa

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It’s bad here. But ac works. They have roaches in some units and hallways. And don’t tell anyone. They only refunded me 16$ for one of my card. I had got two rooms. Talk to the supervisor and she doesn’t want to give us a refund. Terrible here
Overnattede 3 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 6. maj 2024
We apologize for your inconveniences during your stay and want you to know that we take our guest comments and feedback seriously. Looking deeper into this specific situation, amenity fees were waived for 2 nights (for 2 rooms) as a good will gesture. Thank you for taking the time to leave your review, and we hope you have a great day!

6/10 Okay

sumio

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 3. maj 2024
Thank you taking the time to leave a review of our property. Please kindly share your concerns and feedback so we can improve future guests experiences. We hope to welcome you back in the near future. Mahalo

6/10 Okay

Emiko

Rejste med familie
スタッフがフレンドリーで良かった
Overnattede 8 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 1. maj 2024
Thank you taking the time to share your experience with us. We are happy our staff was helpful and friendly, as we take pride in making our guests feel welcomed. Please share any feedback on what areas need improvement, as we welcome constructive feedback. Aloha

4/10 Dårligt

Maria

Rejste med familie
Muy deteriorado el lugar muy sucio y tube muchos problemas porque no me comunicaron con anticipación q no podía tener un parking porque el carro q rentamos no cabía el el garage
Overnattede 5 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 1. maj 2024
Thank you for taking the time to share your experiences regarding your stay. We apologize for any inconveniences you may have experienced. We hope that you may visit us again in the future and give us a chance to help make your stay better. Mahalo

10/10 Fremragende

Troy

The customer service was very good. The people at front desk are helpful, nice, and really good people. The property needs up dating and so do the rooms, but views so beautiful from our room.
Overnattede 7 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 1. maj 2024
Thank you for your great review of our property. We are extremely happy you enjoyed your stay with us. We take pride in providing quality guest service. We hope you visit us again soon. Mahalo

8/10 Udmærket

Airi, Koto-city

Synes godt om: Rengøring
Overnattede 4 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 25. apr. 2024
We are glad you enjoyed your stay with us, we hope you visit with us again soon. please do not hesitate to contact us if there is anything we can do for you. Aloha

6/10 Okay

Marc

Rejste med partner
Synes ikke om: Rengøring
I like the spacious room, the location and the service were excellent, but the room needs updating. The bed was very uncomfortable and there was a dingy smell in the room. Not sure if it was coming from the carpet or the ceiling or the air conditioner. It smell of a wet dog.
Overnattede 2 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 24. apr. 2024
We apologize that your accommodations were less than expected. We strive on making guests feel at home, moving forward we will work with appropriate departments to make sure rooms are up to guest satisfaction.

6/10 Okay

Eric

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rooms are equipped with pretty much everything to stay in and prepare meals. This makes things more affordable as Waikiki is expensive. Walkable to convenience stores and coffee. The property is old but was in decent condition. Communication was lacking as we placed a call to housekeeping with no response.
Overnattede 4 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 24. apr. 2024
Thank you for taking the time to review our property. We are glad you enjoyed your accommodations; we do apologize for the lack of communication and will be sure to address with the appropriate.

4/10 Dårligt

Perry Saolele

Overnattede 9 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 11. maj 2024
We are sorry your visit was not as expected, please kindly share with us your concerns, as we may improve on guest experiences in the future. We hope to be able to welcome you back and make your next stay memorable.

10/10 Fremragende

Jeanne-Mance

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good location! Nice & welcoming
Overnattede 6 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 18. apr. 2024
Thank you for sharing your review of our property. We are glad you enjoyed your stay with us and hope you share your experience with friends and family. We hope to see you again in the future. Aloha

10/10 Fremragende

dominic

Rejste med familie
Synes godt om: Rengøring
Property is closer to the Diamond Head & a bit remote from main WAikiki tourist area. Room rate is reasonable for budget traveler . Hotel has seen its age & room accommodation are old but is clean . Front desk are friendly & efficient . Nice size swimming pool . Coin operate BBQ grill rental is a unique feature at $2.00 an hour !
Overnattede 2 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 17. apr. 2024
Thank you for the great review of our property. We are glad to hear you enjoyed your stay. we look forward to welcoming you back in the near future. Aloha

10/10 Fremragende

Joyce

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 17. apr. 2024
Thank you for your great review of our property. We are glad you enjoyed your stay with us. We hope you choose The Aston Waikiki Banyan again for a future visit. Aloha & Mahalo

10/10 Fremragende

Luisina

Overnattede 5 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 6. maj 2024
We are glad you enjoyed your stay with us, we look forward to you sharing your experience with friends and family. We hope to be able to welcome you back in the near future. Aloha

10/10 Fremragende

MASAYO

Rejste med familie
Synes godt om: Rengøring, faciliteter
部屋の古さや傷みはありますが、快適に過ごせました。コスパを考えて問題はないと思います
Overnattede 6 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 17. apr. 2024
Thank you for your great review of our property. We are extremely glad you enjoyed your visit with us. We look forward to you visiting us again soon. Aloha

10/10 Fremragende

Ogura

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
宿泊費も安く、駐車場も安いです。 ロケーションもとてもよいですね。
Overnattede 3 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 17. apr. 2024
Thank you taking the time to review your stay with us. We are happy you had a great time. We look forward to you visiting us again soon. Aloha

2/10 Forfærdeligt

Aishia

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
the bed sizes were wrong! parking should be discounted for hotel renters.
Overnattede 5 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 17. apr. 2024
We are sorry to hear that your stay was not as expected. We assign rooms according to amount of guests staying in room as well as guest preferences. We try to accommodate upon check-in if not satisfied with assigned room if possible. As far as the parking, we manage rooms in a AOAO condominium, we are not in charge of the parking structure. Sorry for the inconvenience.

8/10 Udmærket

Arai, Setagaya ku

Overnattede 7 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 1. maj 2024
Thank you for your review of our property. I hope you enjoyed your stay with us. Please kindly share any feedback that may help us improve our services. Aloha

6/10 Okay

Yasuo

Rejste med familie
Synes ikke om: Faciliteter
全体的に古いが部屋は広くて良かった。食洗器がないのが残念。コンセントやタンスの引き出しが壊れていて困った。
Overnattede 4 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 10. apr. 2024
We apologize for the inconveniences that you experienced. Our guest's experience is of the utmost importance to us. We hope you can visit us again sometime in the near future.

8/10 Udmærket

Kenji

Rejste med familie
All average but view from our room was excellent
Overnattede 3 nætter i april 2024
Svar fra Aston at the Waikiki Banyan den 10. apr. 2024
Thank you for sharing your review of The Aston Waikiki Banyan with us. We would love if you could share with us the reason for your review. We strive on delivering a great guest experience and would love to see how we can improve.

8/10 Udmærket

Shelli

It wasn’t crowded because not on main strip street but still very close to beach
Overnattede 8 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 3. apr. 2024
Mahalo for your great review, we are happy you enjoyed your stay with us. We value your feedback and hope to see you again soon. ALOHA

8/10 Udmærket

Junichi

Synes godt om: Rengøring
Overnattede 4 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 3. apr. 2024
Mahalo for your review. We are pleased you enjoyed your stay with us. We hope you recommend our property to your friends and family. Hope you visit us again soon.

8/10 Udmærket

??

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
フロント対応が親切でよかったです。
Overnattede 5 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 3. apr. 2024
Thank you for your great review of our property. We hope you recommend our property to your friends and family. We hope you get to visit us again in the near future.

4/10 Dårligt

Carly

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We just needed a comfortable spot to sleep after our full day of adventures. We should of had 2 beds & a pull out sofa. How disappointing to only have one bed & one (both very uncomfortable sofa) The room was definitely dated & had limited outlets. The bathroom made it impossible for 3 adult women to get ready. The rest of the place had a lack of mirrors & lighting!
Overnattede 6 nætter i marts 2024
Svar fra Jennifer Batara den 2. apr. 2024
Aloha Carly, It’s unfortunate to know that your experience at our hotel did not match the high expectations that you rightfully had. We appreciate your feedback and will be sure to discuss these issues as a team and resolve the matters you’ve described. With Aloha,Jennifer BataraGeneral Manager

8/10 Udmærket

Hyejin

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
오래되고 낡은건 이해가는데 객실에 먼지가 풀풀 날려 많이 실망했다. 리조트피를 왜 받는지 이해가 안감. 주방이 있어도 그릇 등 주방기기가 제대로 있지도 않아 불편했음. 카운터 직원도 간단한 돈 계산을 자꾸 틀려 피곤한데 시간이 더 지체돼 가족들 힘들었음. 주차장 이용만 편했음. 다시는 가고 싶지 않음.
Overnattede 5 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 27. mar. 2024
We apologize for any inconveniences during your stay. We strive on guest satisfaction and hope that you are able to share your concerns more in depth. Do you remember names and times of interaction with staff. Please feel free to email us back. Mahalo

6/10 Okay

KANEKO

Rejste med familie
Synes ikke om: Rengøring, faciliteter
清潔感が欲しい
Overnattede 5 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 27. mar. 2024
We apologize for your experience; we will address further with appropriate parties. We hope the rest of your stay is a good one. Mahalo for your loyalty.

10/10 Fremragende

Quintara

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful stay. Wish id stayed longer
Overnattede 1 nat i marts 2024
Svar fra Aston at the Waikiki Banyan den 23. mar. 2024
Mahalo for your great review of our property We are glad you enjoyed your stay and hope to welcome you back soon. ALOHA

6/10 Okay

Jun

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Waterworks were cut off twice during my stay
Overnattede 3 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 19. mar. 2024
We are sorry for the inconvenience the water shut off has caused. Unfortunately, the association is in charge of the building maintenance. Mahalo for staying with us.

6/10 Okay

Juliana

Synes godt om: Rengøring
When my bags were delivered by the airport service to the wrong hotel, front desk staff was very helpful when I went down at 3:00 a.m. to figure out the problem. However, the receiving hotel contacted you to let you know where my bags were but no one contacted me until I asked at the front desk.
Overnattede 6 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 19. mar. 2024
We are very sorry for the inconvenience. As i understand, the Front Desk is courteous not to call rooms too early. I am sure glad your bags were located, and you retrieved them safely.

10/10 Fremragende

Shuji

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
観光に最適な場所にありフロントスタッフの対応、部屋の清潔さ、そして広さその他施設も含め快適でした。 ワイキキビーチにもほんの数分で歩いて行け滞在中何度も訪れました。1階に売店があるのも便利でした。
Overnattede 4 nætter i marts 2024
Svar fra Aston at the Waikiki Banyan den 14. mar. 2024
Thank you for your positive review of the Aston Waikiki Banyan. We are extremely glad you enjoyed your stay. We hope to see you again soon.