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Anmeldelser af OYO Hotel Holly Springs MS

2.5 out of 5
OYO Hotel Holly Springs MS
360 Martin Luther King Jr Dr, Holly Springs, MS

Anmeldelser

5,0
Bedømmelse på 10 − Fremragende. 10 af i alt 73 anmeldelser" "
Bedømmelse på 8 − Udmærket. 14 af i alt 73 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 73 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 73 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 73 anmeldelser" "

4,8/10

Rengøring

6,6/10

Service og personale

5,4/10

Faciliteter

4,2/10

Overnatningsstedets tilstand og faciliteter

4,2/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

James

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was very outdated the bathroom was small
Overnattede 1 nat i december 2023
Svar fra Ammy den 6. maj 2024
Hi, James! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 Forfærdeligt

Kerri

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Ammy den 6. maj 2024
Hi, Kerri! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Forfærdeligt

Chelsea

Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Mark

Overnattede 1 nat i august 2023
Svar fra Ammy den 6. maj 2024
Apologies for the problems you had faced, Mark! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Forfærdeligt

Lee

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Scary
This place looked so bad from the outside that I did not date register. I have a high tolerance for budget accomodations, but this easy too much for me.
Overnattede 1 nat i august 2023
Svar fra Barbara den 11. sep. 2023
Hi, Lee! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

8/10 Udmærket

Joanne

Overnattede 1 nat i juli 2023
Svar fra Eva den 20. jul. 2023
Thanks for taking out your valuable time to rate us, Joanne! We will work even harder to make your stay a memorable one :) Regards, Eva

2/10 Forfærdeligt

Grant

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Scared Shitless
This is the biggest and scary hotel that I've ever tried to stay at. OYO should take their name off the place. In a bad neighborhood. I think i saw a drug deal going down. There were only two cars in the place. It looked like a place where people just
Overnattede 1 nat i maj 2023
Svar fra Lisa den 3. jun. 2023
Hi, Grant! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Lisa

2/10 Forfærdeligt

Ali

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Never made it even into the hotel. Was dark and looked run down. Random people wondering around the parking lot.
Overnattede 1 nat i maj 2023
Svar fra Barbara den 24. maj 2023
Hi, Ali! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

4/10 Dårligt

Cynthia

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Older property which I don’t usually mind as long as it’s clean. It was. Needs a lot of TLC Guests were loud and hanging around outside very late at night. Several people right outside of my door. This morning a guest laid on the horn as they drove off the property. No one available to check in guests when I arrived. Staff was friendly and kind once they arrived.
Overnattede 1 nat i april 2023

2/10 Forfærdeligt

Levar

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Just noti a place i want too go back too
Overnattede 1 nat i april 2023
Svar fra Ammy den 4. maj 2023
Hi, Levar! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Forfærdeligt

Oscar

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible place to stay
Overnattede 7 nætter i februar 2023
Svar fra Ava den 2. mar. 2023
Hi, Oscar! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

2/10 Forfærdeligt

Kevin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There were no employees. The lobby was locked. The number listed to call was inoperable. There were drunks in the parking lot. I left.
Overnattede 1 nat i februar 2023
Svar fra Eva den 20. feb. 2023
Hi, Kevin! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

4/10 Dårligt

millard

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Units in bad disrepair not clean sheets are not clean Needs a lot of work some units no working bathrooms
Overnattede 3 nætter i januar 2023
Svar fra Ammy den 26. jan. 2023
Hi, Millard! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

4/10 Dårligt

Ashley

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unhappy momma
Got to check in but no one was at the counter. Waited in the cold for 15-20 minutes for someone to show up. When he finally got there he didn't seem to know what was going on since I'd booked online. Finally get to the room and a guy comes up before I even get out of my car. First asks for a cigarette. Then asks for a dollar. Neither of which I had. The proceeds to ask me if "my man is somewhere around" and if I need help unloading my car. Of course I declined and felt very uncomfortable. He left and when I opened the door to this room I was not pleased. Tiles by the entry we're broken. It smelled, the bathroom light didn't work and it looked as though someone had used and clogged the toilet and left it there. I have my 3year old with me. Nothing felt safe about this and it felt so disgusting I'd rather go dumpster diving. We turned around and went back asking for a refund, which I'm still waiting on. Just really not happy with how this whole thing went down. I know it was a cheap place, but come on. Broken and unsafe is never okay no matter the price of a room.
Overnattede 1 nat i december 2022
Svar fra Eva den 4. jan. 2023
We are sorry to disappoint you, Ashley! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

4/10 Dårligt

Daryl

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra k den 20. okt. 2022
Hi, Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Kate

2/10 Forfærdeligt

Melissa

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
after driving there was told there had been a water pipe break and no rooms. coincided with ox ord game and race. they said they had tried to contact expedia but could not get through. the property was not in a good condition but they were working on it
Overnattede 1 nat i september 2022
Svar fra kat den 20. okt. 2022
We never expect any of our guests to face this kind of problem. Since understand the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Kate

2/10 Forfærdeligt

Ashley

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Terry den 26. sep. 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry

2/10 Forfærdeligt

David

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Could not even stay there had to go to another motel
Overnattede 1 nat i september 2022
Svar fra ka den 20. okt. 2022
We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Kate

10/10 Fremragende

Joseph

Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room furnishings are nice and comfortable, clean with no bugs. The grounds are not being maintained: broken concrete everywhere, iron work needs extensive sand blasting and painting. No landscaping.
Overnattede 2 nætter i september 2022
Svar fra Arthur den 6. sep. 2022
It seems that you are not completely satisfied with our services! Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Arthur

8/10 Udmærket

RASAQ, memphis

Synes godt om: Rengøring, service og personale, faciliteter
The property provides modest comfort in view of the low tariff. The manager in charge is very friendly with excellent personality. I enjoyed my stay and will always come back.
Overnattede 2 nætter i august 2022
Svar fra Ammy den 6. sep. 2022
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Amelia.

2/10 Forfærdeligt

Linda

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst place ever to stay
I didn't stay there tried to call no ne would answer. Went to hotel no one was there doors was locked. The place was run down. Please call me abot the situation. Want my money back.
Overnattede 1 nat i august 2022

8/10 Udmærket

Corey, Lewisville

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Property was ok. Guest services was excellent, very accommodating, they went above and beyond
Overnattede 2 nætter i juli 2022
Svar fra jane den 24. jul. 2022
Thanks for rating us, Corey! Your review made our day. We hope to delight you with our services. Regards, Jane!

8/10 Udmærket

Corey, Lewisville

Forretningsrejsende
Synes godt om: Rengøring, service og personale
It’s ok if you need somewhere to crash, stayed three nights, room was clean, bed was comfy. Staff is amazing.
Overnattede 1 nat i juli 2022
Svar fra Ammy den 23. jul. 2022
Hi, Corey! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 Forfærdeligt

ashley

Overnattede 1 nat i juni 2022

6/10 Okay

Roger

Rejste med kæledyr
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I appreciate whoever might be trying to rehabilitate this facility but it's going to take a monumental effort on OYO's part to help them. I have stayed in places which looked better and safer on the outside in developing countries (Honduras, Uruguay, etc.) than this. Nevertheless, the room was clean, the bed was bug free, the bathroom was in working order. But: the a.c. unit was either badly in need of a filter change or coolant; the television remote was not working, and the curtains were coming apart on one side. I was intentionally going cheap because my wife was at her college reunion and I was alone but I was taken back by conditions.
Overnattede 1 nat i juni 2022
Svar fra Simon den 23. jun. 2022
Hi, Roger! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

8/10 Udmærket

Tammy

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
OYO Hotel
Everything was good. It was a quit place office and the help were all friendly and willing to help you or answer any question you had
Overnattede 1 nat i maj 2022
Svar fra Simon den 29. jun. 2022
Hi, Tammy! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Simon

8/10 Udmærket

LUTHER

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 1 nat i maj 2022
Svar fra Jane den 19. maj 2022
We appreciate your positive rating, Luther! We do take pride to serve our guests an amazing experience. Regards, Jane!

2/10 Forfærdeligt

Donald

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
STAY AWAY FROM HERE
I'M NOT SURE YOU WOULD LIKE WHAT I HAVE TO SAY. THAT WAS ONE OF THE WORST STAYS EVER. THE FRONT OFFICE WAS RARELY THERE TO HANDLE ANYTHING. THERE IS MOLD IN THE BATHROOM. THE PICTURES ON THE WEBSITE LOOK NOTHING AT ALL LIKE THE HOTEL. IT IS A RUNDOWN PIECE OF JUNK THAT NEEDS TO BE DEMOLISHED AND REDONE INTO SOMETHING THAT IS WORTH STAYING IN. APPEARENTLY NO ONE FROM YOUR COORPORATE OFFICE HAS BEEN TO THIS SITE. WE DID NOT GET ANY CLEAN LINEN EXECPT FOR THE DAY WE ARRIVED. HE GAVE US PHONE NUMBERS TO CALL IF THERE WERE ANY ISSUES, BUT NEVER ANSWERED THE PHONE. THERE IS A POLE DOWN IN THE PARKING LOT, A SAFETY HAZZARD THAT LOOKS LIKE ITS BEEN THERE FOR AWHILE. VERY DISAPPOINTED. SHOULD HAVE CHECKED OUT THE NEXT DAY, BUT WAS COMMITTED TO THE LOW COST. NOW I UNDERSTAND WHY... I WOULD NEVER RECCOMEND GOING TO THAT HOTEL... EVER....
Overnattede 7 nætter i marts 2022
Svar fra Tom den 30. mar. 2022
Something like this should not have happened, Donald, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Tom

8/10 Udmærket

peter

Synes godt om: Rengøring, service og personale, værelsets komfort
Better than it looked at first glance
an old hotel in need of updating but it was clean, warm, comfortable, and safe. Priced appropriately. I could not find any disposable cups, though.
Overnattede 1 nat i marts 2022
Svar fra Cheshta den 17. mar. 2022
Hi, Peter! Thanks for spending your valuable time writing the review. Feedback and suggestions of our valued guests like you always motivate us to improve our services further. Regards, Nanny

8/10 Udmærket

NOE

Overnattede 1 nat i marts 2022

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
OYO = Omg Yet Overpriced. A Dump. A Sh*~ Shack.
OYO hould be for Omg! Yet Overpriced! Maybe the worst place I've stayed in 45 years of traveling. Potholes in front, lous weirdos drivi g around in back all night. Bow code condition: electric switcjes missing covers, toilet with wrong size cover, meager pillows. A scam of a shambling shack like dump. Nice guy Raj checked me in. 48 dollar room became 80 after undisclosed pet fee and tax. Horrible.
Overnattede 1 nat i oktober 2021
Svar fra Jane den 3. nov. 2021
Hi, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Jane!

4/10 Dårligt

B Howard

Synes ikke om: Rengøring
Was ok but had a half burned cigarette on window seal an out dated badly
Overnattede 1 nat i september 2021
Svar fra Ammy den 21. sep. 2021
Hi, Howard! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

2/10 Forfærdeligt

Karen

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra Jane den 14. sep. 2021
Hi, Karen! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
When you see this name RUN
It was the worst, run down, hole in the wall ever!!!!! The bathroom was nasty and everything was broken. I have never seen anything like this in my life!!! I generally trust Hotels.com for their reviews but after this trip I will be using another site!!!
Overnattede 1 nat i september 2021
Svar fra Cheshta den 13. sep. 2021
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

4/10 Dårligt

Vicki

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Only had a knob lock on the door. The chairs and curtain had duct tape on them. The bathroom had a leak and the floor was wet. The bathroom sink was held up by some metal/wood legs. The shower was atrocious. I couldn’t even take a shower before leaving. The tv was lower than the bed so it was hard to watch
Overnattede 1 nat i juli 2021
Svar fra Cheshta den 17. sep. 2021
Hi, Vicki! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The manager was super nice and a great friendly guy. But honestly staying here i felt like i stepped into a 3rd world country hotel (which ive seen and exlerienced). It honestly was the kind of place you felt unsafe in, where you expected bed bugs (i never slept in the covers). The bathroom was dirty and small and the shower room even worse.
Overnattede 1 nat i juli 2021
Svar fra Mark den 24. jul. 2021
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Mark

2/10 Forfærdeligt

David

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotels.com wouldn't answer the phone, for 3 hours.
Tried to cancel immediately after booking, on hold with Travelocity for 2 hours and call got dropped. Called hotel, but wouldn't cancel unless through hotels.com. called hotels.com and was on hold for an hour before connecting thru chat. He called hotel but they refused to cancel since after 6, but didn’t book till after 6. Hotel charged me a over $100 to take 2 phone calls. Hotels.com did not help, and never answered the phone, 3 hours on hold.
Overnattede 1 nat i maj 2021
Svar fra Gabi den 21. maj 2021
Sorry for the unpleasant experience you had with us, David! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Gabriel!

6/10 Okay

Angel

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2021
Svar fra Gabi den 15. maj 2021
Hi, Angel! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Gabriel!

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The price should have been a red flag that you get what you pay for. Very run down and I’m not sure how or why this property hasn’t been condemned or closed down.
Overnattede 1 nat i maj 2021
Svar fra Cheshta den 4. maj 2021
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Jacob

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Oyo
Manager and staff are amazing and very polite
Overnattede 1 nat i april 2021
Svar fra Leo den 21. apr. 2021
Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Alex

2/10 Forfærdeligt

John

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad hotel
This was the worst hotel I have ever seen. Bathroom was bad, carpet smelled. Scared to sleep in bed, used my own linens. Overall bad stay.
Overnattede 1 nat i april 2021

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This property should not be allowed to host Expedia people stay. It was not livable, one channel, no TP until we went to get it, one towel. If that was not bad enough we were awoken at 1am until 5 am to a couple screaming at each other outside our door. No police were called, this seemed to be the norm, if you have a choice, any other choice, take it....I would sleep in my car b fire staying there. It states no refunds well No kidding it was horrifically bad
Overnattede 1 nat i april 2021
Svar fra Bella den 14. apr. 2021
We are extremely sorry to know this, Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Bella!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2021
Svar fra James den 21. mar. 2021
Hi, thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, James

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Stayed 2/14/2021 just for a few hours due to my water froze at my house and really just wanted to take a shower. The room was freezing, dark, gross looking. The bed was nasty looking. It had the OLDER probably 90’s maybe 32 inch tv and all the cable wires were disconnected and unplugged. I spent like 10 mins hooking everything up to even make the tv work. I was there only a few hours it was snowing bad. Just wanted to get a shower and leave. Next time I’ll just go to a truck stop that place is nasty and I wouldn’t recommend it to anyone. The guy running the place was nice but beyond that the place severely needs renovated.
Overnattede 1 nat i februar 2021
Svar fra Mike den 17. feb. 2021
Something like this should not have happened. We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Mike

6/10 Okay

Juliette

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2021
Svar fra Bella den 11. feb. 2021
Hi, Juliette! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Bella!

2/10 Forfærdeligt

Stephanie, Gibson

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This hotel is the filthiest place I have ever stayed but it was so late and I was traveling with two dogs I didn’t have much choice . They also charged me 50 dollars extra for my dogs but would only take cash. Horrible stay away!!!
Overnattede 1 nat i december 2020
Svar fra Leo den 9. dec. 2020
Hi, Stephanie! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Barbara

4/10 Dårligt

Lara

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Take your chances
Take your chances. The cost of the room was inexpensive so that was good & I suppose I got what I paid for. The hotel is supposedly undergoing renovation but my room hadn’t seen much updates yet. The wood baseboards were wet & rotting & I don’t think the heat or AC worked, good thing it was October. Bathroom was buggy & dripping water. Good thing it looks as if the sheets were clean as I was in that room less than 8 hours & just to sleep. If the room hadn’t been nonrefundable & if there had been another option in the area, I would have found it.
Overnattede 1 nat i oktober 2020
Svar fra Leo den 20. okt. 2020
Sorry for the trouble caused, Lara! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Joey

10/10 Fremragende

Chakissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2020
Svar fra Bella den 5. okt. 2020
Thank you so much for the positive rating, Chakissa! Hope to serve you soon with an amazing stay. Regards, Bella!

6/10 Okay

Chakissa

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2020
Svar fra Christina den 2. okt. 2020
Hi, Chakissa! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Christina!

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Other hotel look is exactly what you would expect for the price. However the couple that I assume own it are very kind and accommodating. You can tell the room was clean and they were truly trying to get people to stay that come through the area.
Overnattede 1 nat i september 2020
Svar fra Marie den 21. sep. 2020
We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Marie!