Hoteller i Highland

"Great stay"

"The only negative thing I have to say is that the indoor pool was extremely cold. The beds & pillows were immaculate. Super comfortable!!!!"

"Staff was friendly and greeted me when I came in. The room was small but everything was nice"

"When I first arrived, the property was clean and the employee behind the desk was very polite and helpful. That's where the good ended though. The room (311) had trash on the floor (food and straw wrappers), the sink did not drain, there was no cold water in the shower, and the right half of the TV did not work. On top of that, the hotel is so close to the interstate, I slept about 2 hours because of the amount of traffic noise. I arrived at about 11pm, so there were no other rooms available and...

"There is a saying, you get what you pay for. Not this time. We got more. I had booked an accessible room. We got a huge room in great condition. Super accessible both room and bathroom. Decent breakfast like you would expect here. All in all great stay"

"I have a service animal yet I was charged for my service animal. I went back inside when the charge hit.my account and the man at the front desk refunded me but now the refund has been taken away and I am still being charged for.my service animal. She is a diabetic alert dog. Which is against the law for me to be charged. I don't understand how you refund someone and then take it back without any notification or explanation. This is very frustrating."

"*"

"I was bumped from My room in this hotel during to their overbooking. They put me in a less nice hotel next door and told me it was the same price. Then my room wasn’t even cleaned and filthy! Such a disappointment."

"Tired and dirty. No attention given. Would be ok for half the price."

"Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...

"Very friendly receptionist on our arrival, lovely clean room, breakfast choices great!"

"Breakfast is a nice hot breakfast with a waffle station and a yogurt station and they had a nice variety to select from and the hot option changed daily"

"Wasn't informed until arrival that the pool was no longer operational. Very dated."

"Great stay!"

"Decent place to stay"