Hoteller nær Heritage Foundation of Franklin and Williamson County

"Breakfast was great"

"We had two rooms for 7 travelers. The first group arrived & checked in around 9 pm & discovered the toilet continuously running an hour later and would not flush. The front desk was contacted and offered to move to a different room. This was with a baby and all their luggage at 11 pm at night. The front desk made no offer to discount the cost of the room which is not acceptable given the significant inconvenience of packing up and moving rooms with a young baby."

"Every was great about this hotel except for the shower part didn’t work. Otherwise it was great and so was the price!"

"The rooms are always clean and very helpful staff."

"It was a great stay!"

"The room was spacious and we enjoyed having the kitchenette."

"Checkin and checkout was smooth, breakfast was decent. Overall well maintained property and the room was very clean and highly recommended for no-frills stay."

"staff was rude room was mid"

"Upon arrival, there were not enough luggage carts available. Had to wait over 1/2 hour, a representative then went to a nearby motel and borrowed one of their carts for our use. After we arrived home, we received an additional bill for two nights of parking. $10 per night that had never been discussed. Parking was limited, and to be honest, we had to park at the end of their lot next to a business. Not sure if that was part of their parking lot or belonged to the other business."

"Great stay clean room and very quiet."

"The staff were so friendly and helpful. Probably the nicest hotel I’ve ever stayed in. Excellent location."

"Well, I thought I had booked another location, but how pleasantly surprised I was! Staff was wonderful, we were in a comfy room. We generally stay at Holiday Inn due to the soft beds and pillows. Bathroom was clean and well stocked with amenities for showering, etc. The strange thing was breakfast was extra charge. Had not had that experience before, but paid during booking. Good hot breakfast to get us up and on the road. Would definitely stay here again. Pool was nice area, but rain moved in...

"Good staff. Facilities were clean and fairly well maintained. Breakfast was more than adequate. Only issue was the elevator was broken down on a three day holiday weekend. Not necessarily the fault of the hotel. Sometimes those things happen. Staff did their best to help minimize any disruption."

"The property was excellent. Very nice and clean. Love the perks! Free breakfast, parking, and EV charging stations. The location was/is safe & quite. Customer service was excellent. Will definitely stay here again!"

"Everything was great"

"The staff in the lobby was very accommodating. They let us check in late, and check out an hour later than usual. They were very helpful and polite people"