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Anmeldelser af Radisson Hotel Hauppauge-Long Island

3.5 out of 5
Radisson Hotel Hauppauge-Long Island
110 Vanderbilt Motor Pkwy, Hauppauge, NY

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 221 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 165 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 179 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 172 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 265 af i alt 1002 anmeldelser" "

6,2/10

Rengøring

6,8/10

Service og personale

5,6/10

Faciliteter

5,6/10

Overnatningsstedets tilstand og faciliteter

6,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Janet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Should have a free breakfast for the price they charged.
Overnattede 6 nætter i maj 2024

6/10 Okay

Jennifer

Synes ikke om: Overnatningsstedets tilstand og faciliteter
The parking lot is very dark and the pool and rooms are run down but the staff is very nice and very accommodating.
Overnattede 3 nætter i maj 2024
Svar fra The Radisson Hauppauge Team den 27. maj 2024
Thank you for your feedback we will address the areas of concern you mentioned with our team , we sincerely appreciate it you taking the time to klt us know

8/10 Udmærket

nancy

Synes godt om: Rengøring, service og personale
👍
Overnattede 5 nætter i maj 2024
Svar fra The Radisson Hauppauge Team den 27. maj 2024
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

8/10 Udmærket

Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra The Radisson Hauppauge Team den 27. maj 2024
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

8/10 Udmærket

Manouchka

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra The Radisson Hauppauge Team den 27. maj 2024
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

10/10 Fremragende

yasmine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and plenty of space for parking. Excellent service and very clean.
Overnattede 1 nat i maj 2024
Svar fra The Radisson Hauppauge Team den 24. maj 2024
Thank you Yasmine, we appreciate your feedback.

10/10 Fremragende

yasmine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome service and great experience. Very clean and organized.
Overnattede 5 nætter i maj 2024
Svar fra The Radisson Hauppauge Team den 22. maj 2024
Thank you for your review we sincerely appreciate it, and look forward to welcoming you back.

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its well groomed
Overnattede 5 nætter i maj 2024
Svar fra Radisson Hotel Hauppauge den 22. maj 2024
Thank you for your review we sincerely appreciate it, and look forward to welcoming you back.

10/10 Fremragende

Carmelo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 5 nætter i marts 2024
Svar fra The Radisson Hauppauge Team den 20. maj 2024
Thank you for your feedback we sincerely appreciate it.

6/10 Okay

Christopher

Forretningsrejsende
Synes godt om: Service og personale
This stay was convenient, the staff was pleasant, the price was reasonable, there were various things from the lobby to the hallways to the room that need maintenance/repair, the hallway air needed refreshing as there was a stuffy smell.
Overnattede 1 nat i maj 2024
Svar fra The Radisson Hauppauge Team den 20. maj 2024
Thank you for your feedback we sincerely appreciate it.

10/10 Fremragende

yasmine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and great experience. I would love to stay here again. Very clean and organized. 🤗
Overnattede 4 nætter i maj 2024
Svar fra JX den 17. maj 2024
Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. We're glad you found our service top-notch and enjoyed your stay. We look forward to welcoming you back, and don't forget to take a dip in our pristine pool next time!

6/10 Okay

albert

Synes ikke om: Overnatningsstedets tilstand og faciliteter
It had a restaurant near by and stores
Overnattede 3 nætter i maj 2024
Svar fra Radisson Hauppauge Hotel Team den 14. maj 2024
Thank you for your review we sincerely appreciate it

8/10 Udmærket

DeForio

Synes godt om: Rengøring
I would like to see the front desk employees in uniforms. Each day it looked like "random" people were working behind the desk. No name tags, hats, people just hanging out behind the the desk. Additionally, I wasn't sure where or when the restaurant was open for breakfast. It looked dark and looked like it wasn't open. The TV had poor service in my room, but the room was clean.
Overnattede 2 nætter i maj 2024
Svar fra Radisson Hauppauge Hotel Team den 14. maj 2024
Thank you for your review. A uniform and name tag is essential, and we will work on getting this sorted out. Lighting the breakfast area and the TV service in the room will be our priority.

10/10 Fremragende

Omar arturo

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Ok
Overnattede 1 nat i maj 2024
Svar fra Radisson Hauppauge Hotel Team den 14. maj 2024
Thank you for your review we sincerely appreciate it

6/10 Okay

Bindya

Synes godt om: Rengøring, service og personale
Cold breakfast
Overnattede 2 nætter i maj 2024
Svar fra The Radisson Hauppauge Team den 11. maj 2024
hank you for your review we sincerely appreciate it, we will drill down on what happened with your breakfast, our apologies

6/10 Okay

Rose

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 12. maj 2024
Thank You for you Feedback

10/10 Fremragende

Carlos

Synes godt om: Faciliteter
Clean and peaceful
Overnattede 1 nat i maj 2024
Svar fra The Radisson Hauppauge Team den 10. maj 2024
Carlos, Thank you so much for your 5/5 score and comments. We sincerely appreciate it!

2/10 Forfærdeligt

Michael

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra The Radisson Hauppauge Team den 10. maj 2024
Dear Michael, Thank you for your feedback, we are sincerely sorry that we did not meet your expectations.

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i maj 2024
Svar fra The Radisson Hauppauge Team den 8. maj 2024
Thank you Patrick, we appreciate your 5/5 and will share it with the team!

4/10 Dårligt

Robert

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed at Radisson in Freehold NJ two nights ago. Property manager may want to visit this facility to see what a proper hotel should look like. The Hauppauge facility is broken down, old and the rooms in very poor condition. We even had to request a change in rooms due to half a dozen burn holes in the rug which were about the size of a quarter. Right in the middle 0f the room. Seriously.
Overnattede 1 nat i maj 2024
Svar fra The Radisson Hauppauge Team den 6. maj 2024
Thank you for your Feedback, we are sincerely sorry we fell short of your expectations, We will address your review with the team.

2/10 Forfærdeligt

Carlos

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra The Radisson Hauppauge Team den 7. maj 2024
Dear Carlos, Thank you for your feedback, we are sincerely sorry we fell short of your expectations. We will continue to train our team on service, and anticipate guest needs.

4/10 Dårligt

melissa

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Im sure 50 years ago this place was something great....but now...not at all. I did not heed the warnings given in the majority of the reviews I read. Please don't make the same mistake. Upon arrival I noticed how dark it was inside. Reminded of a 1920's lounge. It was dark confusing...after taking the one and only elevator up to our floor, we then walked 8 blocks to our room...it was ridiculous. Got into our room only to find out the tv didn't work and neither did the thermostat. I went down to the desk to let them know. He sent up 2 "maintenance" guys who "fixed" the tv and air...of which neither ended up working right anyways. It wasn't their fault, i get that.they even told us most of the tvs were this way, so even if we changed rooms, we'd more then likely have the same issues. There was also no microwave to heat up the food we had. Another concern was that anyone could come in through the back entrance.. both doors were never properly shut and there was no lock that you had to swipe your keycard to get in...literally anyone could've come in, and even go into the pool area of which was not properly secured!!! Nothing to worry about there! So if you still decide to go, keep an eye on your kids! As crappy as the Clarion is, which isn't far away, i can say at least they have a working tv and microwave and doors that lock... never thought id give them a shout out...but there you go!!!
Overnattede 2 nætter i maj 2024
Svar fra The Radisson Hauppauge Team den 6. maj 2024
Melissa, Thank you for your feedback, and our apologies on the TV/Thermostat, and the doors , we will investigate these issues with the team. We are sincerely sorry we fell short of your expectations.

10/10 Fremragende

Christian, SAN ANTONIO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious rooms and great staff
Overnattede 7 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 6. maj 2024
Thank you so very much for your review, and 5/5 Rating we sincerely appreciate it!

10/10 Fremragende

Maria

Overnattede 6 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 27. maj 2024
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

6/10 Okay

Steven

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Stayed for 3 nights, not once did cleaning service clean the room. The room climate never went below 77 degrees even with adjusting the temp.
Overnattede 3 nætter i april 2024
Svar fra Radisson Hauppauge Hotel Team den 3. maj 2024
Thank you for your feedback. We are sincerely sorry to hear your stay was not up to our standard, and we will take corrective action.

2/10 Forfærdeligt

Jahmel

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was terrible…gave us someone else’s room key that was already booked.
Overnattede 1 nat i marts 2024
Svar fra The Radisson Hauppauge Team den 2. maj 2024
thank you for your feedback we are sincerely sorry to hear your stay was not our standard, and we will make corrective actions.

10/10 Fremragende

Radia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and beautiful hotel and the staff are friendly
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 1. maj 2024
Thank you so much for your kind words, we sincerely appreciate it!

10/10 Fremragende

Karishma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 2. maj 2024
Thank you we sincerely appreciate your review.

2/10 Forfærdeligt

Greta

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is out dated. We could not watch live tv. Our room did not get cleaned by room service. Customer service was poor. The towels are thin and scratchy. The furniture was dusty. The building on the outside was not repaired and outdated. Parking lot was always difficult. I will never stay here ever again.
Overnattede 2 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 30. apr. 2024
Thank you Greta for taking the time and giving us your feedback. We will speak with the team, for corrective action. We are sincerely sorry we did not meet your expectations.

6/10 Okay

Margaret

Staff was slow even though there were no guests- not friendly whole place smelled of weed.
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 29. apr. 2024
Thank you for your Feedback we sincerely appreciate it. We will drill down on the Front Desk Check in, and the odor.

10/10 Fremragende

Christian, SAN ANTONIO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel located in central Long Island. The staff is great and the amenities are outstanding
Overnattede 7 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 29. apr. 2024
Thank you for your Feedback we sincerely appreciate it

8/10 Udmærket

Fallon

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was clean but hotel is very old.
Overnattede 3 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 29. apr. 2024
Thank you for your feedback, it is appreciated.

6/10 Okay

Gary

Forretningsrejsende
Synes ikke om: Faciliteter
Needs some upgrading
Overnattede 2 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 25. apr. 2024
thank you for your feedback we sincerely appreciate it, and will share it with the team.

2/10 Forfærdeligt

Yigal

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would not recommend this hotel to my friends.
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 24. apr. 2024
Yigal, thank you for your feedback, we are sincerly sorry we fell short of your expectations. We will drill down on our services and take corrective action.

6/10 Okay

Shannon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Other than my card being charged after I done paid and paid a deposit which I’m waiting to get back. The room was good wish it had a microwave, the bathtub was leaky but for the time I needed it for after my surgery it was convenient.
Overnattede 2 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 23. apr. 2024
Thank you Shannon for your feedback, we are sincerely sorry to hear of your leaky bathtub, and we will have the team address this. Your unused deposit hold will be released 5-10 business days depending on your back

2/10 Forfærdeligt

shaunta

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very nasty and not helpful
Overnattede 3 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 23. apr. 2024
Thank you Shaunta for your feedback, we are sincerely sorry to hear this, and will look into the matter.

6/10 Okay

Vanessa

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We had booked a room with a king size bed and when we got there they told us they only had rooms with two beds available and the beds were full size.
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 23. apr. 2024
Thank you for your feedback, we sincerely appreciate it. and our sincere apologies for not having the King bed accommodation's available for your arrival.

10/10 Fremragende

Javier

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel muy lindo y limpio
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 22. apr. 2024
Thank you for your feedback. and 5/5 rating, it is appreciated.

10/10 Fremragende

Christian, SAN ANTONIO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location in central Long Island. Great for event hosting.
Overnattede 7 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 22. apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 Dårligt

Leota

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
My key stopped working , i went to the desk twice in a row. The desk person came back up with me the 3rd time to “make sure i was at the correct room & doing it right” only to find out that i was correct. Then he told me to stay there and he went back downstairs and came back up with no avail . Then he ended up calling maintenance and they handled it . Building outside needs work for sure . The front doors don’t close and there’s only one door that opens in the front to get out. This place needs help.
Overnattede 2 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 22. apr. 2024
Thank you for your feedback, we sincerely appreciate it, and will utilize it for improvements with the team, and maintenance department.

6/10 Okay

china

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 22. apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 Dårligt

Clyde

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra The Radisson Hauppauge Team den 22. apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Udmærket

Teshana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Recommended , it was clean and the staff were nice, it's just the check in time and check out. Usual check in time was 3:pm , i checked in at 6 pm but still had to check out at 12. I was told $25 for 1 hour etc, $75 for 2 hours and $100 for 3 hours, other than that they were nice
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 22. apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Udmærket

Anita

Rejste med familie
Synes godt om: Service og personale
We came for the dance competition week. No restaurant in the hotel ( very limited timing ) and not much in the area. My room was clean.
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 19. apr. 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 Fremragende

ana virginia

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 4 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 17. apr. 2024
Thank you for your 5/5 rating we sincerely appreciate it and will share it with the team.

2/10 Forfærdeligt

Antoine

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bad
Overnattede 2 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 17. apr. 2024
Dear Antoine, we are sincerely sorry we did not meet your expectations, we will continue to drill down with the team, on raising the bar.

8/10 Udmærket

Fernando

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 22. apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Udmærket

Ruth

Overnattede 2 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 19. apr. 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 Fremragende

Christian, SAN ANTONIO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in central Long Island. Outstanding staff that go above and beyond to make your stay enjoyable
Overnattede 7 nætter i april 2024
Svar fra The Radisson Hauppauge Team den 15. apr. 2024
Thank you for your feedback, we sincerely appreciate it!

4/10 Dårligt

Joan

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was nice, clean. Ran out of hot water.
Overnattede 1 nat i april 2024
Svar fra The Radisson Hauppauge Team den 15. apr. 2024
Thank you for your feedback, we are sincerely sorry to hear about the hot water, and we will check on that with our team.