Hoteller nær Hardrock Casino Rockford

"The hotel itself was fine, but not great. The front desk staff was very polite and generally helpful. The room was cleaned the first day after we arrived, but then not at all the next 3 days. Our garbages were overflowing, we had no clean towels, and the body wash dispenser was empty in our shower. I told the front desk twice, but no one came to replace or fill it. And the carpet in our room was DISGUSTING. It was a dark color so I didn't notice at first, but after walking around in my...

"Loved the stay"

"Ill pefer to have a breakfast included that a kictchen. Thank you"

"Praktisk nær I 90, og udmærket restaurant."

"Average"

"Very bad internet connection. On Hotels.com it said that breakfast was included. The breakfast consisted of coffee and muffins. Served on a counter in the lobby. This is not breakfast in my opinion. If we had known this we would have chosen a different hotel. "

"This hotel was an okay stay. The breakfast was good and the staff was nice."

"The service was amazing"

"The room smelled of old cigarettes…. lots of dust on top of the hair dryer in the room and dust/dirt along the wall."

"The room had a locker room Oder that hit immediately as I walked in. The hallways were musty as well. No ice machine on any floor. Had to go to the lobby so the attendant could go to their quarters,get ice and pass it to you through the window"

"This was just a stop over less than 12 hours. The room only appeared clean to the eye. Hair in shower so I didn’t use it and when I left in morning saw a few bugs. Heavy musty moldy smell and the ac smelled like cigarette smoke."

"Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice"

"The room was lacking a freezer in the refrigerator. No elevator! The room was fair the back stairs were dirty. The only entrance was in the front door."

"Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!!"