Hoteller nær Harbin Exhibition Hall of Arts and Crafts of Ice and Snow

"fantastic sevice "

"Great place"

"Very good hotel but very very bad service. We had 2 rooms with 2 persons per room and hotel kept insisting breakfast was only including 1 person per room. We showed them booking were it said breakfast free and they kept insisting every morning we pay for 1 person per room. At checkout they wanted extra money for a towel the claimed they could not clean that came from our room. They had not told us about it before checkout and we had no idea if it was from our room or just any other room. It all...

"Great place."

"Good service, easy check-in, staff welcoming and happy to speak English. Room was big and clean with a great view, with everything, even USB charging cord. Great location near many good restaurants and a shopping mall. Bus to Harbin airport and local metro are both walkable, but not short walks, some local buses right there though. "

"Great staff response."

"Et dejlig sted til at overnat. Men vi er simpelthen så skuffet over hotellets restaurant, dumplings blev ikke kogt nok, kolde i midten, okse-burgeren smagte af svinekød. Hotel er meget tæt på Harbin West Railway Station og Wanda Plaza. Lad være spiser på hotellets restaurant. "

"The room was a bit on the older side and didn't feel overly maintained. Lots of the wallpaper was peeling. At least one ceiling tile was sagging low. The bed was very hard. It had low water pressure. The room itself was clean, and the hardwood furnite was quite nice. "

"Clean, good value, good service, have good amenities. I like the pool and gym. "

"TV. 선풍기등이 너무 낡았어요"

"1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

"My husband and I traveled from Chicago and stayed at this hotel for 8 nights while touring Harbin. We had a wonderful stay experience - very friendly staff, excellent amendities, and super convenient location. All for a very friendly price :) We hope to come back here some day!"

"The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted."