Hotel i Hanalei Palms, Hanalei

"Descent place to stay with all basic amenities. Staff were very helpful"

"The baseboards in the room are disgusting and don't appear to have ever been cleaned near the seating area in the room. When we purchased the room we were not told the site was undergoing major renovations. We booked this hotel due to having laundry on-site, and ended up having to spend about 30 dollars in doing laundry outside the hotel plus drive time and wait time. When we first got to the hotel the restaurant had a diverse and amazing menu, the next day the menu got changed and the only...

"Worn and dirty The room was worn with a number of deficiencies, e.g. rust ran down the bathtub, the doors in the room had obvious large, black stains of dirt and there was old dust and dirt in the corners. The room had a small balcony, but the furniture was so dirty that it could not be used. The hotel hallway was not cleaned during the 6 days we stayed there. The area around the hotel was messy and there was litter in several places. The best thing about the hotel was a grassy area down to the...

"Such nice front desk help! All of them were so sweet! Love the location with being able to go north and south and near the airport. Also loved being next to Lava Lava. We have stayed here off and on and would stay again."

"This was a very nice place to stay easy to access. Staff was amazing, and rooms clean and well maintained. Will stay again and hope the staff stays. Everyone is so nice."

"We were a little disappointed with this hotel. In general it didn’t look like it had been updated for many many years. That being said the room was ok. Breakfast was a grab and go with a horrible and small selection. Rooms didn’t get cleaned, while we were there (3 nights), which probably was due to Covid precautions. We couldn’t store luggage after check out, which also was a little irritating, when we had a late flight."

"This place was pretty nice . I enjoyed my stay ."

"Fint hotel og god placering. Hjælpsomt personale. Skøn udsigt. Dejligt poolområde og helt tæt på stranden. Rengøring skulle bestilles 2 døgn i forvejen “grundet covid ??” Så vi fik kun 1 rengøring på 5 nætter. Dog kunne der hentes rene håndklæder i receptionen. Sengen var dog virkelig elendig. Tv’et virkede ikke, så de refunderede resortfee, God stil. Vi havde sen hjemflyvning og fik lov at opholde os ved pool med poolhåndklæder hele dagen helt selvfølgeligt :) Jeg vil ikke sige...

"Great hotel, spent quite a bit of time in the pool and the waterslides with the kids. Great location on the island, centrally located for site seeing."

"Buffet breakfast is very good. The room was a nice size and comfortable. Staff was friendly and helpful."

"Long time to check in"

"Superlækkert og velholdt på alle måder"

"Hotellet trænger til en generel opdatering, særligt køkken"