Hoteller nær Hacienda las Agujas

"Room was good. Clean. Neat. Pool very nice. Quiet. Breakfast was superb and lady was so nice. You have to drive all through a small town to get there. But resort is very peaceful and quiet."

"Older hotel and basic rooms. Could use a facelift. Driveway in is dangerous to get in and out of."

"Mal"

"Beautiful property and very well stocked with anything you may need! "

"super fint og flot hotel. Smuk udsigt, god mad og flotte værelser der ligger uforstyrret for hinanden. Vi anbefaler dog at man har bil så man har mulighed for at køre lidt rundt i området ellers er man kun på hotellet. Hotellet ligger højt på et bjerg, så smukt og hyggeligt men også lidt ensformigt, hvis man gerne vil lidt ud og opleve noget om dagen."

"Pool was never cleaned"

"Arenas er et overmåde dejligt hotel. Det er egnet til total afslapning, da det ligger meget isoleret fra by og butikker, man skal have fat i transport for at komme til by og butikker, så alt foregår på hotellet. Hotellet har et stort pool område, der har pool bar. Poolen er et godt tiltag, der er åbent til kl 22 ..at ligge og svømme under tropenatten var en fantastisk ting, jeg kun kan anbefale. Og vandet var virkeligt blødt. Der var 400 m ned til stillehavsstranden, der have gode skygge områder...

"Nothing about this stay was acceptable. If I could give less than one star, I would. 1. No hot water in the unit. 2. Kitchen was infested with ants and effectively unusable, forcing us to eat out. 3. Curtain rail in the bedroom was held together with duct tape and eventually fell down onto my children. 4.Beds were misrepresented in the listing. It advertised one King and two Queens; in reality, it was one Queen and two Double beds. 5. Only two towels were provided for four people....

"Clean room and steps from the pool. The air conditioner is ice cold and the bed very comfy. We also liked the spacious shower. Pops ice cream is to die for and we enjoyed the short walk to mantas beach where we saw many monkeys with their babies, a sloth and her baby too along with the resident macaws! The pool is clean huge and very welcoming!! We liked the iguanas sunning beside the pool too. We would stay again, very private and abundant wildlife too"

"1. There is no hot water. 2. During my stay, one of the days had no water at all. 3. You have to call an attendant to let you both in and out(meaning you are locked in). 4. No Wifi. 5. My lights also burned out during my stay aside from 1 in the bathroom. 6. the AC was really just a fan(no cooling). "

"Five months later, and we are still waiting for the hotel to refund the double payment. Booked and paid via hotels.com - but upon arrival the hotel could not see this in their system and forced us to pay directly to them also. Did not have other options than doing this - but assumed they would refund once their error was clear. Many e-mails later and we are still waiting"

"Love it"

"Check-in it’s way too late, and check-out way too early how can a check-in at 4pm and a check-out at 10am be normal or even welcoming to guests? They crossed the line with those times, it didn’t make me feel welcome or respected and as if my money isn’t worth it, feels like they want you there the least amount of time possible. A positive thing about the club it’s the cleaning service, I was there for 2 nights only and the day after my check-in they cleaned the room and got us new clean towels,...

"We paid months ahead as with many other accommodations, which we've never had any issues with. This place was hard to find so we called to clarify directions, and we were told if we didn't have a 4x4 that it wasn't possible to get to (which was NOT mentioned on the booking site on Expedia) We were left to scramble and find a place to stay last minute which was inconvenient and cost a lot more. We were also informed we would be given the money back but months later we still haven't seen it. "

"La pasamos genial. Muy bonito hotel y lo mejor la excelente atención. "

"On new Year's Eve at 8pm ready to take a shower and go out we noticed no towels and 6" dirty standing water in shower. Went to off and called with no response. Found another number and someone showed up. Told us to deal with it or leave. On New Year's Eve we were going to leave at 8pm!! Exsteamly hostile.."

"I'm sorry to say but be careful booking here. They did not honor our Expedia reservation and turned us away. We Just flew in and drove from San Jose then had to find another place. Everyone was booked and drove 30 min out of town to find another place. Then Expedia tried to contact them to obtain the refund and they are not communicating with Expedia and now Expedia is not refunding me. "

"Wonderful staff, enchanting property, excellent food! We loved our stay."