Hoteller i Guayacán

"Beautiful property! Super clean! Wonderful pool area! TV/internet connection was very spotty No microwave to reheat leftovers Scalding hot water in the shower of our connecting room/family suite that was reported at the beginning of our stay and nothing done to remedy the problem. Needs more hooks in bathroom or outside rooms for wet towels/bathing suits."

"The staff was absolutely amazing! The property itself was spotless! I would definitely come back!"

"Went with a 10 year old and my mom, and we had a blast! Super close to El Yunque, excellent amenities, wonderful rooms and excellent food. The Roots restaurant had some bad service a few times (one time it took an hour to get our food), but otherwise no huge hiccups. 10/10 recommend Amaya restaurant (pricey, but sooo good) as well as the kiddos friendly pool with the slides. Overall, resort was a bit pricey (the fact that resort fees aren’t included in the price is tough, about $300 before you...

"Una barra en la picina"

"The only thing that was ok is the location. The room was moldy. There was mold in the air conditioner and in the bathroom and shower which is disgusting. The room was not clean and there were even hairs in the shower ! The hotel is unstaffed the only person that we saw was a man who was not helpful at all, he did not even say hello and they are not there after 5 pm. When I finally got an answer to be changed room they just said that unfortunately there are not any other rooms for 4 and they did...

"Simplemente espectacular"

"Very comforting place. Everybody treated us great, the vibes were excellent. You won't be disappointed."

"Un detalle en la primera villa no había manera de ajustar el aire acondicionado, el cuarto estaba demasiado de frio y las sábanas qué proveen no fueron suficientes. Pero en cuanto a lo demás no hay problema. La segunda villa fue mucho mejor pudimos ajustar el aire y pasar una mejor velada."

"Great location , near the beach and places to eat"

"Me encantó se lo recomiendo excelente ubicación todo"

"There was cockroaches like 25 plus no lie"

"Prepare for a deposit and extra fees on top of the fees you are paying and additional taxes. I suggest paying with your card instead of to your room and don’t plan a long stay with a rental unless you’re okay paying $15 a day! Weekends are really busy as I think they allow the locals to swim free at the pools. Not much food options in this area but the hotel food is nice! There is NO HOT WATER. My whole stay was lukewarm to cold water. I wouldn’t book this location again simply because of water,...

"No housekeeping service, no change of towels, bed sheets... the bed was creaking with every move, paper walls and door - you will hear every single word and noise from behind the door and walls. Not worth it for the price."