Reception
Tjek tilgængelighed

Anmeldelser af Hilton Garden Inn Guatemala City

4 out of 5
Hilton Garden Inn Guatemala City
13 Calle 7 65 Zona 9, Guatemala City

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 436 af i alt 778 anmeldelser" "
Bedømmelse på 8 − Udmærket. 228 af i alt 778 anmeldelser" "
Bedømmelse på 6 − Okay. 69 af i alt 778 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 778 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 778 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anders

Overnattede 1 nat i januar 2023
Svar fra Hilton Garden Inn Guatemala City den 20. jan. 2023
Hello Dear Anders, thank you for your recent visit to Hilton Garden Inn Guatemala and for taking the time to share your comments about our your stay. We are very happy to know we meet your expectations. ¡Come back soon!

10/10 Fremragende

Masayoshi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Hilton Garden Inn Guatemala City den 8. maj 2024
Dear Masayoshi, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Angelina

Synes godt om: Rengøring, service og personale, faciliteter
Very clean
Overnattede 1 nat i april 2024
Svar fra Hilton Garden Inn Guatemala City den 29. apr. 2024
Dear Angelina, we are very glad that we fill your expectations during your stay at Hilton Garden Inn and that the cleanliness was a hit! We hope to see you soon!

10/10 Fremragende

Roylynn

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff was very nice. We were referred to an excellent restaurant across the street. They got us a cab to the airport early the next morning. Very efficient. The room was spacious and very clean.
Overnattede 1 nat i marts 2024
Svar fra Hilton Garden Inn Guatemala City den 22. apr. 2024
Dear Roylynn, Thank you for rating our hotel, we love knowing that we meet your expectations. We're especially happy to hear that our Front Desk Team helped you with everything during your trip. We would be more than delighted to welcome you again!

10/10 Fremragende

Rita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fríendly staff. Secure
Overnattede 6 nætter i marts 2024
Svar fra Hilton Garden Inn Guatemala City den 12. apr. 2024
Dear Rita, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Carmen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lo rápido para hacer el check in y check out
Overnattede 1 nat i marts 2024
Svar fra Hilton Garden Inn Guatemala City den 2. apr. 2024
Estimada Carmen, nos alegra mucho recibir su reseña! Su satisfacción es lo más importante para nosotros y nos encanta saber que su estadía en HGI Guatemala fue excelente. ¡Esperamos que vuelva

4/10 Dårligt

Victor

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Hilton Garden Inn Guatemala City den 2. apr. 2024
Dear Victor,We are very sorry we did not provide the experience you were expecting. We will appreciate your comments about your recent stay; this will help us investigate further so we can make it right to all our guests. Thanks for taking the time to leave us a review.We hope that you give us the opportunity to serve you again. Regards,

8/10 Udmærket

carol

Synes godt om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra Hilton Garden Inn Guatemala City den 16. feb. 2024
Estimada Carol, gracias por tomarse un momento de su tiempo y calificar su reciente estadía. Nos motiva a seguir mejorando para cada uno de nuestros huéspedes. ¡Lindo día!

10/10 Fremragende

Edmund, HILLSBOROUGH

Overnattede 1 nat i februar 2024
Svar fra Hilton Garden Inn Guatemala City den 20. mar. 2024
Dear Edmund, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Juan

Overnattede 1 nat i januar 2024
Svar fra Hilton Garden Inn Guatemala City den 16. feb. 2024
Estimado Juan! nos alegra saber que cumplimos con todas sus expectativas durante su estadía en nuestro hotel. ¡Esperamos que vuelva pronto!

8/10 Udmærket

Deanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not sound proof walls
The walls are thin I heard some neighbors yelling
Overnattede 1 nat i januar 2024
Svar fra Hilton Garden Inn Guatemala City den 15. jan. 2024
Dear Deanna, We are very sorry we did not provide the experience you were expecting. We appreciate your comments about the noise in the room. Your comments will help us investigate further so we can make it right to all our guests. Thanks for taking the time to leave us a review.We hope that you give us the opportunity to serve you again. Regards

10/10 Fremragende

Waldemar

Overnattede 10 nætter i december 2023
Svar fra Hilton Garden Inn Guatemala City den 31. jan. 2024
Dear Waldemar, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

8/10 Udmærket

luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Hilton Garden Inn Guatemala City den 10. jan. 2024
Dear Luis, Happy New Year! Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Marvin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommended!
Overnattede 2 nætter i december 2023
Svar fra Hilton Garden Inn Guatemala City den 10. jan. 2024
Dear Marvin, Happy New Year! Thank you for rating our hotel, we love knowing that we meet your expectations. We're especially happy to hear that you highly recommend us!Come back soon!

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, faciliteter
Overnattede 1 nat i december 2023
Svar fra Hilton Garden Inn Guatemala City den 31. jan. 2024
Dear James, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Shirley, Saint Cloud

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Hilton Garden Inn Guatemala City den 5. jan. 2024
Dear Shirley, thank you for your review and for letting us know that your experience was excellent. Come back soon and Happy New Year!

10/10 Fremragende

Pablo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Hilton Garden Inn Guatemala City den 2. jan. 2024
Dear Pablo, Happy New Year! We are very glad to know that we meet your expectations during your stay. Come back soon!

10/10 Fremragende

Juan

Overnattede 1 nat i december 2023
Svar fra Hilton Garden Inn Guatemala City den 2. jan. 2024
Estimado Juan, muchas gracias por calificar su reciente estadía en nuestro hotel. Nos encanta saber que su experiencia fue un 10/10 como lo merece. ¡Esperamos que vuelva pronto y le deseamos un feliz y exitoso 2024!

10/10 Fremragende

Rosy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La asistencia
Overnattede 1 nat i december 2023
Svar fra Hilton Garden Inn Guatemala City den 2. jan. 2024
Estimada Rosy, ¡Feliz y exitoso 2024! nos alegra saber que cumplimos con todas sus expectativas durante su estadía en nuestro hotel. Esperamos que vuelva pronto.

8/10 Udmærket

Keila

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location, good price
The rooms smelled a little musty, but it may be due to the hallways being open air access and therefore in direct contact with humidity.
Overnattede 1 nat i december 2023
Svar fra Hilton Garden Inn Guatemala City den 2. jan. 2024
Dear Keila, We are very sorry we did not provide the experience you were expecting. We appreciate your comments about the smell of your room, your comments will help us in taking action and make it right to all our guests. Thanks for taking the time to leave us a review. We hope that you give us the opportunity to serve you again.

10/10 Fremragende

Nelson

Overnattede 1 nat i december 2023
Svar fra Hilton Garden Inn Guatemala City den 2. jan. 2024
¡Estimado Carlos! nos alegra saber que cumplimos con todas sus expectativas durante su estadía en nuestro hotel. ¡Esperamos que vuelva pronto y le deseamos un muy feliz y exitoso 2024!

10/10 Fremragende

marsha

Overnattede 1 nat i december 2023
Svar fra Hilton Garden Inn Guatemala City den 15. jan. 2024
Dear Marsha, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Ernest

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Hilton Garden Inn Guatemala City den 16. feb. 2024
Estimado Ernest ¡Nos alegra mucho recibir su reseña! Su satisfacción es lo más importante para nosotros y nos encanta saber que su estadía en HGI Guatemala fue excelente. ¡Esperamos que vuelva pronto!

10/10 Fremragende

marsha

Overnattede 1 nat i december 2023
Svar fra Hilton Garden Inn Guatemala City den 10. jan. 2024
Dear Marsha, Happy New Year! Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

8/10 Udmærket

Karina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Svar fra Hilton Garden Inn Guatemala City den 16. feb. 2024
Estimada Karina! nos alegra saber que cumplimos con todas sus expectativas durante su estadía en nuestro hotel. Nos esforzaremos aún más en su próxima visita para lograr que su estadía sea de 5 estrellas. ¡Esperamos que vuelva pronto!

10/10 Fremragende

Carlos

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Continues to be my favorite place to stay in Guate
I’ve been coming here for the last few years and the staff and facilities are excellent!
Overnattede 5 nætter i december 2023
Svar fra Hilton Garden Inn Guatemala City den 26. dec. 2023
Dear Carlos, Thank you for rating our hotel, we love knowing that we meet your expectations. We're especially happy to hear that our service was a hit! ¡Come back soon!

10/10 Fremragende

Monica

Overnattede 1 nat i november 2023
Svar fra Hilton Garden Inn Guatemala City den 26. dec. 2023
Dear Monica, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

2/10 Forfærdeligt

Kim

Overnattede 2 nætter i november 2023
Svar fra Hilton Garden Inn Guatemala City den 26. dec. 2023
Dear Kim, We are very sorry we did not provide the experience you were expecting. It would be very valuable for us if you provide some feedback so we can take the actions necessary, and in your next visit we can fill all your expectations to a level 10. We hope that you give us the opportunity to serve you again. Regards

10/10 Fremragende

Julio

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buena localización, fácil de llegar.
Overnattede 1 nat i november 2023
Svar fra Hilton Garden Inn Guatemala City den 26. dec. 2023
Estimado Julio,Nos alegra saber que cumplimos con todas sus expectativas y que nuestra ubicación fue de su agrado.¡Esperamos que vuelva pronto!

10/10 Fremragende

Raul

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable stay
Overnattede 1 nat i november 2023
Svar fra Hilton Garden Inn Guatemala City den 26. dec. 2023
Dear Raul, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Evryting lake
Overnattede 3 nætter i november 2023
Svar fra Hilton Garden Inn Guatemala City den 26. dec. 2023
Dear Jorge, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Carlos

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The employees all very kind
Overnattede 3 nætter i november 2023
Svar fra Hilton Garden Inn Guatemala City den 23. nov. 2023
Dear Carlos, Thank you for rating our hotel, we love knowing that our amazing team meet your expectations. Come back soon!

10/10 Fremragende

Alonso

Overnattede 1 nat i november 2023
Svar fra Hilton Garden Inn Guatemala City den 23. nov. 2023
Dear Alonso, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Juan Jose

Overnattede 2 nætter i november 2023
Svar fra Hilton Garden Inn Guatemala City den 23. nov. 2023
Dear Juan José, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service great location
Overnattede 2 nætter i oktober 2023
Svar fra Hilton Garden Inn Guatemala City den 10. okt. 2023
Dear Martin, Thank you for rating our hotel, we love knowing that we meet your expectations with our staff service and location.Come back soon!

10/10 Fremragende

Laurene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable room, simple & beautiful layout
Overnattede 1 nat i september 2023
Svar fra Hilton Garden Inn Guatemala City den 29. sep. 2023
Dear Laurene, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Alba

Overnattede 1 nat i september 2023
Svar fra Hilton Garden Inn Guatemala City den 10. okt. 2023
Dear Alba, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

ALONSO

Overnattede 1 nat i september 2023
Svar fra Hilton Garden Inn Guatemala City den 10. okt. 2023
Dear Alonso, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring
N/a
Overnattede 1 nat i september 2023
Svar fra Hilton Garden Inn Guatemala City den 19. sep. 2023
Dear David, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

2/10 Forfærdeligt

Jacquelyne

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Hilton Garden Inn Guatemala City den 18. sep. 2023
Dear Jacquelyne, We are very sorry we did not provide the experience you were expecting. We appreciate if you have any feedback about your stay; this will help us to improve all of oor guest experience. Thanks for taking the time to leave us a review.

10/10 Fremragende

Aldrich

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to the city, restaurants and to the airport. The staff is very knowledgeable and informative.. our room were clean and neat.
Overnattede 1 nat i august 2023
Svar fra Hilton Garden Inn Guatemala City den 6. sep. 2023
Dear Aldrich, Thank you for rating our hotel, we love knowing that we meet your expectations. ¡Come back soon!

6/10 Okay

Nelson

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i august 2023
Svar fra Hilton Garden Inn Guatemala City den 6. sep. 2023
Dear Nelson, Thank you for rating our hotel, we love knowing that we meet your expectations. ¡Come back soon!

10/10 Fremragende

Pamela, Round Rock

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great clean rooms. No AC in main part of the hotel. Good food in restaurant and very quick drive to the airport
Overnattede 1 nat i august 2023
Svar fra Hilton Garden Inn Guatemala City den 6. sep. 2023
Dear Pamela, Thank you for rating our hotel, we love knowing that we meet your expectations. ¡Come back soon!

10/10 Fremragende

Jorge Campos

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 2 nætter i august 2023
Svar fra Hilton Garden Inn Guatemala City den 6. sep. 2023
Dear Jorge, Thank you for rating our hotel, we love knowing that we meet your expectations. ¡Come back soon!

10/10 Fremragende

AMANDA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Hilton Garden Inn Guatemala City den 18. sep. 2023
Dear Amanda, Thank you for rating our hotel, we love knowing that we meet your expectations. Come back soon!

10/10 Fremragende

Eberto

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Staff at front desk have a bit of bad attitude!!
Overnattede 1 nat i juli 2023
Svar fra Hilton Garden Inn Guatemala City den 6. sep. 2023
Dear Eberto, Thank you for rating our hotel, we are very sorry we do not meet all your expectations.We hope you give us the opportunity to serve you again!

10/10 Fremragende

Eberto

Overnattede 1 nat i juli 2023
Svar fra Hilton Garden Inn Guatemala City den 6. sep. 2023
Dear Eberto, Thank you for rating our hotel, we love knowing that we meet your expectations. ¡Come back soon!

8/10 Udmærket

Hermii

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juli 2023
Svar fra Hilton Garden Inn Guatemala City den 22. sep. 2023
Dear Hermi, we appreciate your rate about your stay at HGI Guatemala. We hope to see you soon!

10/10 Fremragende

Ethel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience!
The staff was so very accommodating and helpful, we had an elderly couple and they gave us everything to make our stay so peaceful. Thank you :)
Overnattede 1 nat i juni 2023
Svar fra Hilton Garden Inn Guatemala City den 22. sep. 2023
Dear Ethel, Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad to know we exceeded your expectations. We would cannot wait to welcome you back the next time you are in the area!

10/10 Fremragende

Enrique

Overnattede 3 nætter i juni 2023
Svar fra Hilton Garden Inn Guatemala City den 26. jun. 2023
Estimado Enrique, nos alegra saber que su experiencia en HGI Guatemala fue un éxito! Lo esperamos de nuevo pronto.