Hoteller i Grosse Pointe

"The room is spacious and clean. The staff are very friendly and helpful. I highly recommend this hotel."

"Clea"

"This hotel is a great location if you are visiting the Ford Museum. The staff is friendly. We ended up in a room where the fridge was not working. We reported it to the front desk and they immediately sent a maintenance man who checked it and within minutes replaced it. The response time was very impressive and appreciated. The hot breakfast option is great. It has a variety of items. Definitely worth the $5 charge. On the flip side, although the hot tub was working only half the jets...

"Poor breakfast but rooms were spacious and clean. Tiny fitness room. Didn’t try their pool. Free coffee, but not always hot and available (decaf almost always empty)."

"Friendly check in desk clean room"

"Wonderful property! Great location!"

"This was a great hotel. My friends and I stayed here because we were coming to town to see Chris Brown and Usher. This hotel exceeded our expectations. The rooms were very spacious."

"Didn’t think it was worth the price, paid for a nicer room said newly renovated but we didn’t get that impression, bathroom especially"

"The staff was understandably understaffed but still managed to keep everyone content. I wasn’t able to check into my hotel on time while they ran behind cleaning rooms. I was told I’m the 8th person/family waiting. I asked for a late check out which was 3 days later paid upfront and they had no issue honoring that for me. Breakfast, pool and proximity to freeway is a plus. I did have one racist run in, a man next door to me yelled racial slurs from his balcony. This happened to be on check out...

"Beautiful hotel. Great location."

"Pleasant customer service at check in and the entire staff were friendly. Breakfast was great with selection and careful attention was given to food items."

"Staff needs to more accomdative"

"My stay was very disappointing and I would like to help other travelers plan better. The room was not clean when I arrived. The bathtub had standing water that was not draining properly, the couches were dirty, and I noticed bugs on the bed. These issues made me uncomfortable and concerned about the overall cleanliness and maintenance of the property. The room did not meet basic expectations for hygiene and comfort. I would recommend that travelers carefully consider recent reviews before...

"N/A"

"The kitchen garbage disposal did not work, my power was out at my home so I decided to get a room and I bought $200 worth of groceries and wasn’t able to utilize the sink, I reported right away, I stayed for three days and no one ever came. Upon arrival some kids were left alone which cause a fire in the microwave so my first room was smoky and my clothes were smoky just from walking up the hall. They did move my room and then I had the sink issue. Overall the hotel is beautiful, No one ever...

"We had a great stay. The front desk and leadership staff were awesome- they were so friendly. We would definitely stay again."