Spahoteller i Gros Islet

"I hate cats and I couldn't use the pool because there were 4 black cats and 1 brown cat along with a kitten near the pool. I complained and housekeeping was supposed to remove them but much to my surprise the next morning, the black cat and it's young were there awaiting me. They stood right at the patio door crying. Additionally, I was charged twice for my stay. I tried to contact Expedia but no response to my email. They charged both my cards, but I only realized this after I returned to...

"Clean room, bar was good"

"The perfect mix of active and peaceful. There were so many amenities available and the daily included spa treatments were INCREDIBLE. The staff went above and beyond for every guest, and perks like water sports and concierge service really made me feel so special. I cannot recommend this resort more - as a solo traveler it was the PERFECT reset. Clean, comfy rooms, plenty of pool or beach lounge options, the nightly entertainment was so lovely & the food! The food was absolutely incredible and...

"Fabulous hotel. Staff and food was amazing."

"The best trip ever definitely better than a cruise. The Japanese restaurant really need to change chair as my husband fell out the chair due to been too loose. A few of our guest had to change chairs."

"Very disappointed in our room. The advertised family suite is updated and looked modern. The room we received was old and needed repairs. We asked to switch rooms for 3 days and the staff was very nonchalant and unhelpful. They said only a handful of rooms have been updated so far. They offered nothing to compensate us for the false advertising."

"The communication at the start was horrible. I sent emails and called with no response. I felt ignored so I contacted h otels.com then I finally got a response. Once i was hooked up with Sam, everything was perfect. Sam went above and beyond to ensure my nephew and I were taken care of. The place was clean and comfortable. I would definitely stay again."