Hoteller i Greenock

"Exceptional experience"

"Favorite place to stay when I come to visit"

"I arrived expecting to find a comfortable king bed, a relaxed sitting area and a luxurious bathroom. I did find all those. I also knew they had dining available in the lobby, but I was so surprised by the variety of items they offered and the quality. We had pre-ordered breakfast when booking the room - basically two for the price of one. We each got a "hot entree" and coffee. Starbucks coffee. The breakfast menu items available made it hard to decide. Each of us had huge portions of eggs, made...

"Great!!!!"

"I hate that the yo ya i have to be critical of the property because the staff was friendly and as helpful as possible. Rooms were not up to the expectations we had for the branding. Our group booked 5 rooms and none were exempt from outside noise from halls or rooms with common walls. Housekeeping was not done for 72 hrs including towels and garbage cans. When we asked for basic amenities, staff was quick to respond. We didn’t feel we were being unreasonable in our expectations for the price...

"The propeerty is a true classic mid century gem. Stan at the desk was very friendly and helpful. The room, although small, had everything you needed, including a very comfortable bed. The room was recently renovated and clean enough to eat off of anything. Very nice stay."

"Nice and clean nice bed room and stuff all good"

"room below average. Very high humidity in the room - they should hace the ac turned on in advance. 2 inch space between the main door and the floor results in a very noisy room where you can hear every tiny sound and every conversation from the hallway. Ice machine in front of the rooms was very noisy since apparently everyone in the hotel uses ice in the middle of the night."

"Only bad thing is we stayed 6 nights and our bed was never made. Had to ask for towels and coffee"

"Good breakfast, easy and spacious parking. Clean room and bathroom. Friendly staff."

"I was charged 3 times and no one seemed to know why. They said to wait 24 hours. The first 2 charges then after I called another charge showed up. the TV remote hardly worked. Very frustrating to see charges show up and no one seemed to know why. I was told to try and call when a manager was available. Tried customer service but took a very long time."

"Don’t have to cancel on plans because they won’t help you figure out a solution to get a refund or a credit for a stay"

"This Springhill is in a great location with many places to eat."

"Great place to stay for when you need to be close to UPitt campus!"

"The poolarea had primetime 20 years ago. But the pool was Nice and warm"