Dear Mr Anders, Thank you for taking the time to give us a review of our hotel. Your excellent rating is the best reward for all our efforts to offer our guests a relaxing and memorable holiday experience. We look forward to welcoming you to Rodos Palladium again soon and remain always faithfully at your disposal. Kind regards Alexandros Mortzos - General Manager

Dear Valued Guest, Thank you very much for your kind words and for recommending our hotel. We are really pleased to read that you enjoyed your stay with us. It is rewarding for our efforts to receive such excellent feedback. Looking forward to welcoming you again in our hotel in the near future. Kind regards Babis Garefalakis General Manager Rodos Palladium Leisure & Wellness

Dear Valued Guest, Thank you very much for your comments and excellent review. We are really glad to read that you enjoyed your stay with us and that you were satisfied with our facilities, the breakfast buffet and the friendliness of our staff. It is rewarding for our efforts to receive such excellent feedback. Looking forward to welcoming you again in our hotel in the near future. Kind regards Babis Garefalakis General Manager Rodos Palladium Leisure & Wellness

Dear Valued Guest, Thank you very much for your kind words. We are really pleased to read that you enjoyed your stay with us. It is rewarding for our efforts to receive such excellent feedback. Looking forward to welcoming you again in our hotel in the near future. Kind regards, Babis Garefalakis General Manager

Dear Valued Guest Thank you for having chosen Rodos Palladium Leisure & Wellness for your vacation and for the time you devoted in sharing the experience of your stay with us. As I have already answered to your review on other consumer review web site, kindly please note that emails are answered within an appropriate (and usually universally accepted) timeframe of 24 hours, however your query was sent at 22:05 the evening before your arrival. As per your comment about our staff, allow me to assure you that all our staff, apart from other widely spoken languages, speaks fluent English. Following your mention about beach towels service, allow me to inform you that here at Rodos Palladium we are very concerned about our environmental responsibility and we are already initiated procedures to be ISO 14000 certified. Among our environment-friendly actions we have decided to have a minimal fee for those guests who want to change towels within the day as a measure to increase environmental awareness and reduce unnecessary environmental impact. On the other hand, I truly regret to read that you were not satisfied with your room, and particularly with your request for a double bed. Kindly please note that the request on your reservation (available at your disposal) clearly states: “non-smoking room with 1 double or 2 twin beds” and there is no specific request for a double bed. Regarding your comment about the bed softness, please note that while our beds are equipped with branded mattresses, which are ideal for a comfortable sleep, we also provide upon request a 10 cm upper mattress in order to meet the needs of the most demanding guests. Should we had been informed about it, we would have gladly added an upper mattress. Moreover, I feel obliged to stress that all our guestrooms are equipped with LCD TV, starting from 26 inches (in double rooms) up to 40 inches (in Suites). In addition, the DVD is required by the majority of our guests and we proudly provide it as a standard facility in all our rooms, being one of a few hotels that provide such equipment free of charge. All our rooms are equipped with mini fridges, however guests may request at the reception desk to be filled as mini bars. Finally, in terms of our breakfast buffet allow me to mention that Rodos Palladium has been awarded by Hospitality Awards 2015 the gold medal as the best Greek Hotel & Resort Dining Experience, and from that point we have raised our standards even further in regards to our buffet variety and quality. I would like to thank you once again for the time you took to share your review. I am sorry that, in contrast with the majority of our guests, we did not manage to fulfil your expectations. Kind regards Babis Garefalakis General Manager

Dear Mr Reginald, Thank you so much for your review, your gracious feedback, and for choosing to stay with us at Rodos Palladium. We're thrilled to learn that you enjoyed your time here and that everything met your expectations. Your wonderful review truly motivates us to continue providing exceptional experiences. Should your future travels lead you back to Rhodes, we would be honoured to host you once more and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Austin, Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Andrej,Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Guest, Thank you very much for your review, your kind words and for being our guest at Rodos Palladium. We are delighted to read that you had a pleasant stay with us and that everything was to your satisfaction. Your excellent review is the best reward for all our efforts to make your experience with us a memorable one. We would be happy to welcome you again to our hotel if your plans bring you back to Rhodes and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Tracy,We extend our heartfelt gratitude for your review, your kind sentiments, and for selecting Rodos Palladium as your accommodation. It's with great pleasure that we receive news of your enjoyable stay and your satisfaction with our services. Your exceptional review serves as a testament to our commitment to creating memorable moments for our guests. We are glad we could contribute to your mother's birthday celebration, and we look forward to welcoming you back in the future. Your recommendation is much appreciated!Kind regardsAlexandros Mortzos P. - General Manager

Dear Mrs Helen,Thank you so much for your review, your gracious feedback, and for choosing to stay with us at Rodos Palladium. We're thrilled to learn that you enjoyed your time here. I'm sorry to hear that your daughter was disappointed with the lack of people her age during your stay. We understand her perspective. The age demographics of our guests can vary based on seasonality, which is a common occurrence in many hotels in the region. We appreciate your feedback and hope that you'll consider visiting us during a different time next year, perhaps during the mid-season, when there may be more guests of a similar age, providing a more enjoyable experience for your daughter.We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Sehr geehrte Edith, Wir möchten uns gerne für Ihren Aufenthalt im Rodos Palladium Leisure & Wellness herzlich bei Ihnen bedanken. Ihre positive Bewertung ist eine Belohnung für alle unsere Bemühungen, Ihnen einen angenehmen und erholsamen Aufenthalt in unserem Hotel zu ermöglichen. Es freut uns sehr von Ihnen zu erfahren, dass Sie sich bei uns wohlgefühlt haben und ich versichere Ihnen, dass ich alle Ihre Bemerkungen ernst zur Kenntnis genommen habe. Wir würden uns sehr freuen Sie erneut in unserem Hotel begrüßen zu dürfen, wenn Sie das nächste Mal Rhodos für Ihren Urlaub wählen und sind jederzeit gerne für Sie da.Mit freundlichen GrüßenAlexandros P. Mortzos - Hoteldirektor

Dear Edwidge,We extend our heartfelt gratitude for your review, your kind sentiments, and for selecting Rodos Palladium as your accommodation. It's with great pleasure that we receive news of your enjoyable stay and your satisfaction with our services. Your exceptional review serves as a testament to our commitment to creating memorable moments for our guests. We will be sure to pass on your compliments to Stephanie and let her know how much you appreciated her assistance and hospitality. We eagerly await the opportunity to welcome you back to our hotel in the future, and we remain dedicated to serving you faithfully.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Michael, Thank you so much for your review, your gracious feedback, and for choosing to stay with us at Rodos Palladium. We're thrilled to learn that you enjoyed your time here and that everything met your expectations. Your wonderful review truly motivates us to continue providing exceptional experiences. Should your future travels lead you back to Rhodes, we would be honoured to host you once more and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mehdi Samadi Asl,Thank you for your review and for choosing Rodos Palladium for your valuable vacation. We are genuinely pleased that you enjoyed your stay with us. Your excellent feedback and kind words are the best rewards for all our efforts to offer you a relaxing and memorable experience in our hotel. We are looking forward to welcoming you again to our hotel the next time that you choose Rhodes for your holidays and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Patrick,Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Très cher Client, Cher Lisette, Merci beaucoup pour vos commentaires. Nous sommes ravis de lire que vous avez appreciés votre séjour chez nous. C’est une récompense à nos efforts que de recevoir un tel retour d’informations. En espérant vous accueillir à nouveau à l’hôtel dans un future proche. Cordialement,Alexandros Mortzos P. – Directeur Général

Dear Guest Nohar, Thank you very much for your review, your kind words and for being our guest at Rodos Palladium. We are delighted to read that you had a pleasant stay with us and that everything was to your satisfaction. Your excellent review is the best reward for all our efforts to make your experience with us a memorable one. We would be happy to welcome you again to our hotel if your plans bring you back to Rhodes and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Très cher Client, Cher FrancoisMerci beaucoup pour vos commentaires. Nous sommes ravis de lire que vous avez appreciés votre séjour chez nous. C’est une récompense à nos efforts que de recevoir un tel retour d’informations. En espérant vous accueillir à nouveau à l’hôtel dans un future proche. Cordialement,Alexandros Mortzos P. – Directeur Général

Très cher Client, Cher Nicolas,Merci beaucoup pour votre critique. Nous sommes ravis de lire que vous avez appréciés votre séjour chez nous. Une critique excellente comme la votre est une récompense à nos efforts. En espérant vous accueillir à nouveau dans notre hôtel lors de votre prochain séjour sur l’île de Rhodes.Cordialement,Alexandros Mortzos P. – Directeur Général

Dear valued Guest,We extend our heartfelt gratitude for your review, your kind sentiments, and for selecting Rodos Palladium as your accommodation. It's with great pleasure that we receive news of your enjoyable stay and your satisfaction with our services. Your exceptional review serves as a testament to our commitment to creating memorable moments for our guests. We eagerly await the opportunity to welcome you back to our hotel in the future, and we remain dedicated to serving you faithfully.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr John,Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Tal, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate your kind words. It's always our aim to ensure a comfortable and enjoyable experience for all our guests.We deeply though regret the inconvenience you experienced with the water flow in the shower during your stay. Please accept our sincerest apologies for any inconvenience this may have caused. Your feedback is invaluable to us, and we take it seriously. Rest assured that we are already addressing this issue with our maintenance team to ensure that such problems are promptly resolved.I want to assure you that our maintenance team is always responsive to such cases. We take guest comfort seriously, and when any issue arises, we make it a priority to address it promptly.We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Frank,Thank you for your review and for choosing Rodos Palladium for your valuable vacation. We are genuinely pleased that you enjoyed your stay with us. Your excellent feedback and kind words are the best rewards for all our efforts to offer you a relaxing and memorable experience in our hotel. We are looking forward to welcoming you again to our hotel the next time that you choose Rhodes for your holidays and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Susan, Thank you very much for your review and for being our guest at Rodos Palladium. Your excellent review is the best reward for all our efforts to make your experience with us a memorable one. We would be happy to welcome you again to our hotel if your plans bring you back to Rhodes and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Christopher, Thank you for your review and for choosing Rodos Palladium for your valuable vacation. We are genuinely pleased that you enjoyed your stay with us. Your excellent feedback and kind words are the best rewards for all our efforts to offer you a relaxing and memorable experience in our hotel. We are looking forward to welcoming you again to our hotel the next time that you choose Rhodes for your holidays and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Bruno, Thank you for taking the time to give us a review of your recent stay in our hotel. Your positive rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Koray,Thank you for your review and for choosing Rodos Palladium for your valuable vacation. We are genuinely pleased that you enjoyed your stay with us. Your excellent feedback and kind words are the best rewards for all our efforts to offer you a relaxing and memorable experience in our hotel. We are looking forward to welcoming you again to our hotel the next time that you choose Rhodes for your holidays and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Sehr geehrter Herr Bogdan,Wir schätzen Ihre freundlichen Worte und sind dankbar, dass Sie das Rodos Palladium für Ihren wertvollen Urlaub gewählt haben. Es erfüllt uns mit Freude zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben. Die Anerkennung Ihrer ausgezeichneten Bewertung motiviert uns enorm. Es wäre eine große Freude, Sie bald wieder in unserem Hotel willkommen heißen zu dürfen. Wir sind gerne jederzeit für Sie da.Mit freundlichen GrüßenAlexandros P. Mortzos - Hoteldirektor

Dear Shmuel,Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience.We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Sehr geehrte Frau Sabine,Wir schätzen Ihre freundlichen Worte und sind dankbar, dass Sie ein weiteres Mal das Rodos Palladium für Ihren wertvollen Urlaub gewählt haben. Es erfüllt uns mit Freude zu erfahren, dass Sie wie immer Ihren Aufenthalt bei uns genossen haben. Die Anerkennung Ihrer ausgezeichneten Bewertung motiviert uns enorm. Es wäre eine große Freude, Sie bald wieder in unserem Hotel willkommen heißen zu dürfen. Wir sind gerne jederzeit für Sie da.Mit freundlichen GrüßenAlexandros P. Mortzos - Hoteldirektor

Dear Marie Pierre,Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Chris,Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Daniel, Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Milosh,Thank you so much for your review, your gracious feedback, and for choosing to stay with us at Rodos Palladium. We're thrilled to learn that you enjoyed your time here and that everything met your expectations. Your excellent rating truly motivates us to continue providing exceptional experiences. Should your future travels lead you back to Rhodes, we would be honoured to host you once more and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Frank,Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Cher Jean FrançoisAvant tout, je tiens à vous exprimer notre sincère gratitude pour votre soutien et votre constante fidélité tout au long de ces années. Votre soutien compte beaucoup pour nous et nous apprécions sincèrement vos commentaires car ils nous permettent d’ améliorer nos services.Je tiens à vous exprimer mes plus sincères excuses pour les désagréments que vous avez pu rencontrer lors de votre récent séjour chez nous. Nous sommes déçus d'apprendre que votre séjour n'a pas répondu aux attentes que nous nous efforçons d'offrir à nos précieux clients.Concernant votre demande de départ tardif, je comprends à quel point ce service peut être important pour nos clients. Malheureusement, ces dernières années, gérer les départs tardifs est devenu de plus en plus difficile pour nous. La disponibilité des chambres pour les clients entrants varie et pendant la haute saison, il devient particulièrement compliqué de prévoir des heures de départ tardives prolongées, car les heures d'arrivée ne nous sont pas toujours communiquées. Veuillez accepter nos excuses pour tout inconvénient que cela a pu causer, et nous apprécions sincèrement votre compréhension à ce sujet.A propos de vos commentaires sur le petit-déjeuner, je tiens à vous assurer que nous avons maintenu notre engagement à fournir des produits et services de haute qualité. Nous n'avons apporté aucun changement à la qualité de notre offre de petit-déjeuner et nous continuons à utiliser les mêmes ingrédients de haute qualité que les années précédentes. Je suis vraiment désolé d'apprendre que vous ayez trouvé le café et le cappuccino décevants pendant votre séjour, et nous répondrons certainement à ce problème avec notre équipe.Encore une fois, merci pour votre fidélité à notre hôtel. Nous apprécions sincèrement vos commentaires et espérons avoir la chance de vous offrir un séjour plus agréable lors de votre prochaine visite.CordialementAlexandros P. Mortzos Directeur Général

Dear Alexander,Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Håvard,We would like to express our appreciation for posting your review about your experience at Rodos Palladium Leisure & Wellness even though you chose not to provide any comment.Given your low review score, I am truly sorry to acknowledge that we were not able to meet your expectations.Being one of the most awarded hotels on the island of Rhodes I would like to assure you that all comments from our guests are not only respected but most importantly taken seriously as part of the self-improvement process that we carry out.We would like to point out that we work hard to provide a decent experience, reflecting the value of our products and services. It would be valuable for us to better understand what exactly did not satisfy you and what you expected more from your visit so that we can more effectively target your personal preference and gladly work in this direction.We hope you will give us another chance in the future to prove the value of our establishment.Kind regardsAlexandros Mortzos P. - General Manager

Dear Kevan, Thank you for your review and for choosing Rodos Palladium for your valuable vacation. We are genuinely pleased that you enjoyed your stay with us. Your positive feedback and kind words are the best rewards for all our efforts to offer you a relaxing and memorable experience in our hotel. We are looking forward to welcoming you again to our hotel the next time that you choose Rhodes for your holidays and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Iacovos, Thank you for taking the time to give us a review of your recent stay in our hotel. Your excellent rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Mr Lawrence,Thank you so much for your review, your gracious feedback, and for choosing to stay with us at Rodos Palladium. We're thrilled to learn that you enjoyed your time here and that everything met your expectations. Your wonderful review truly motivates us to continue providing exceptional experiences. Should your future travels lead you back to Rhodes, we would be honoured to host you once more and remain always faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Nazmije,Thank you very much for your kind words and for having chosen Rodos Palladium for your precious vacation. We are very pleased to read that you enjoyed your stay with us. It is rewarding for our efforts to receive such an excellent review from you. We would be very happy to welcome you back to our hotel in the near future and always remain faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Sehr geehrte Frau Alexandra, Herzlichen Dank für Ihre Bewertung, Ihre netten Worte und dass Sie im Rodos Palladium bei uns zu Gast waren. Es freut uns sehr zu lesen, dass Sie einen angenehmen Aufenthalt bei uns hatten und dass alles zu Ihrer Zufriedenheit war. Ihre ausgezeichnete Bewertung ist die beste Belohnung für alle unsere Bemühungen Ihnen ein unvergessliches Urlaubserlebnis bei uns zu ermöglichen. Wir würden uns sehr freuen, Sie erneut in unserem Hotel begrüßen zu dürfen, falls Ihre Zukunftspläne Sie nach Rhodos zurückbringen und sind jederzeit gerne für Sie da.Mit freundlichen GrüßenAlexandros P. Mortzos - Hoteldirektor

Dear Urmila,Thank you very much for your kind words and for having chosen Rodos Palladium for your precious vacation. We are very pleased to read that you enjoyed your stay with us. It is rewarding for our efforts to receive such an excellent review from you. We would be very happy to welcome you back to our hotel in the near future and remain always faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Jaafar, Thank you very much for your kind words and for having chosen Rodos Palladium for your precious vacation. We are very pleased to read that you enjoyed your stay with us. It is rewarding for our efforts to receive such an excellent review from you. We would be very happy to welcome you back to our hotel in the near future and remain always faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager

Dear Axel, Thank you for taking the time to give us a review of your recent stay in our hotel. Your positive rating is the best reward for all our efforts to offer you a relaxing and memorable experience. We look forward to welcoming you to Rodos Palladium again soon and remain always faithfully at your disposal.Kind regardsAlexandros Mortzos P. - General Manager