Indendørs pool, 5 udendørs pools, parasoller, liggestole
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Anmeldelser af Alexander Beach Hotel & Village Resort

5 out of 5
Alexander Beach Hotel & Village Resort
Agiou Ioanni, Hersonissos, Crete Island

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 116 af i alt 200 anmeldelser" "
Bedømmelse på 8 − Udmærket. 65 af i alt 200 anmeldelser" "
Bedømmelse på 6 − Okay. 16 af i alt 200 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 200 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 200 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Bo Mikael Langseth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2023

6/10 Okay

Pernille

Synes godt om: Rengøring
Noisy hotel
Incredibly noisy all day long. Really bad food. Worn out hotel, certainly not worth five stars
Overnattede 4 nætter i august 2019

10/10 Fremragende

Yvan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 13 nætter i oktober 2023

10/10 Fremragende

Terri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

10/10 Fremragende

Jasminka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfekt!
Overnattede 5 nætter i september 2023

8/10 Udmærket

Antonio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Although we thoroughly enjoyed our stay, we would have liked the entertainment at the hotel to be more varied as it seemed to be geared towards children. The food at the hotel restaurants was not completely to our liking, but fortunately, there were many restaurants outside the property that were of a very good standard.
Overnattede 9 nætter i august 2023

8/10 Udmærket

Michelle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the hotel was very clean and the staff was friendly. the selection at the buffet for dinner was simple but good. they made a mistake with our reservation and so we didn‘t have a room the first night but they organized one in another hotel near by. they offered us dinner everyday for free as an excuse for that.
Overnattede 7 nætter i august 2023

10/10 Fremragende

Radivoje

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tolle Hotelanlage die sehr sauber gehalten wird. Top Lage direkt am Strand. Gutes Auswahl beim Essen, obwohl diese nach paar Tagen schon bisschen langweilig wird. Ein grosses Minus ist das die Liegen am Pool und am Strand schon sehr früh mit Badetüchern besetzt werden obwohl bis 11:00 niemand vor Ort ist, ist sehr ärgerlich. Vor allem sind es die gleichen Touristen aus Deutschland die die Liegen besetzen aber den halben Tag nicht nutzen.
Overnattede 9 nætter i august 2023

10/10 Fremragende

Joanne

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hotel had everything one could want for a beautiful holiday in Crete. The private beach was a real highlight for us.
Overnattede 10 nætter i juli 2023

10/10 Fremragende

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle Lage, schöner Strand und hervorragender Service
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Sarah

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
This hotel has something for everyone. Excellent food options, evening entertainment for both children and adults, ample sun beds and pools, private beach, two free tennis courts. Conveniently located within walking distance of shops and dining options. Staff couldn't do enough for you
Overnattede 14 nætter i juni 2023

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sehr schöne Anlage, alle vorbildlich freundlich
Overnattede 12 nætter i juni 2023

10/10 Fremragende

Gianni

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Siamo stati molto bene. Spiaggie e piscine molte belle e curate. Pulizia e manutenzione generale ottima.
Overnattede 7 nætter i juni 2023

8/10 Udmærket

Andreas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Eher gute 4 Sterne
Absolut tolle und weite Anlage. Super freundliches Personal und alles recht zügig Die Anlage kommt Anlage kommt langsam in die Jahre und die Matratze in unserem Zimmer war etwas durchgelesen und auf einer Seite (wo man sitzt) zu weich.. Preise für Getränke etc recht überhöht. Strand auch super. Swimmingpools super.. Zuwenig Parkplätze und das Frühstück Buffet höchstens 4 Sterne... Weit weg von echten 5 Sternen...
Overnattede 11 nætter i maj 2023

10/10 Fremragende

Frank Egbert, Verden

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schöne Pools mit reichlich Liegemöglichkeiten.
Overnattede 14 nætter i april 2023

8/10 Udmærket

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i april 2023
Svar fra Alexander Beach Guest relations dpt. den 8. maj 2023
Dear Erik,Thank you very much for choosing to stay with us and for the time you took to share your experience in our resort.It will be really our pleasure to welcome you once again in the near future, till then we wish you all the best.

10/10 Fremragende

Kathryn L

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the sea view room and that the resort was in walking distance to so many shops a restaurants! Beautiful location!
Overnattede 4 nætter i oktober 2022

10/10 Fremragende

MICHAEL

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked everything. Thank you very much!
Overnattede 3 nætter i september 2022

10/10 Fremragende

RAHAV

Overnattede 5 nætter i juli 2022

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i juni 2022

10/10 Fremragende

Mihail

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Private beach, good sand, very friendly Greeks. People easily speak two or three languages. Well done Alexander!
Overnattede 6 nætter i juni 2022
Svar fra Alexander Beach Guest relation office den 5. jul. 2022
Dear Mr. Mihail, Thank you very much for the time you took to share your experience in our resort and for the excellent comment about our beach and our staff. It will be really our pleasure to welcome you once again to our hotel and offer you our warmest hospitality and services. Till then we wish you all the best! Kind regards, Alexander Beach Hotel and Village Resort

10/10 Fremragende

Taryn, Richmond

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is absolutely lovely! Very clean and well maintained. We upgraded our room so that we had a view of the beach and pool and were close by. Room was very big and clean. Staff were wonderful, helpful and friendly. We would absolutely stay here again. Easy walk into Stalia and close to Malia (you could also walk this).
Overnattede 4 nætter i juni 2022
Svar fra Guest Relations Team den 19. jun. 2022
Dear Mrs Taryn, Thank you very much for your excellent compliments regarding our staff and your hotel accommodation. It will be really our honour to have the chance to welcome you once again in the near future, till then we wish you all the best. With our best regards, Alexander Beach Hotel and Village Team

10/10 Fremragende

Candice

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were AMAZING. Very friendly and accommodating. The breakfast and dinner buffets were excellent: more options and better food than we ever expected. The grounds were beautiful, and pools were fabulous. Loved the beach and that we could walk to shops and restaurants. A in every way.
Overnattede 9 nætter i maj 2022
Svar fra Guest relations Team den 19. jun. 2022
Dear Mrs Candice, Thank you very much for your excellent feedback regarding your recent stay in our hotel. It will be really our honour to have the chance to welcome you once again in the near future, till then we wish you all the best. With our best regards, Alexander Beach Hotel and Village Team

8/10 Udmærket

Miranda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das zimmer war unter den Restaurant und dass kann man sehr gut horen!
Overnattede 7 nætter i oktober 2021
Svar fra Alexander Beach Hotel & Village Resort Team den 24. okt. 2021
Dear Miranda, Thank you for taking the time to write a review on Expedia regarding your stay at our hotel. We are pleased to read that overall you enjoyed your holidays with us. We are sorry to hear that you were not satisfied with the room location and we regret that you didn’t inform the reception desk about the noise while you were staying in the hotel, so we could suggest you other room options, that could be more of your preferences. Thank you again for choosing our hotel and we hope that we will have the opportunity to welcome you back in the near future. With our best regards from sunny Crete, Alexander Beach Hotel & Village Resort Team

8/10 Udmærket

Reto

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Einziger Kritikpunkt war der eher chaotische Ablauf und die Bedienung im Hotelrestaurant
Overnattede 6 nætter i oktober 2021
Svar fra A.B Guest relations office den 17. okt. 2021
Dear Mr. Reto, Thank you very much for your excellent review regarding your recent stay in our Resort. We are really sorry to hear that you were not fully satisfied with the services of our restaurant, however, we kindly wish to mention that, your comments will be forwarded to the Hotel's management and we will take them under serious consideration. We wish you all the best and we remain always at your disposal with,

8/10 Udmærket

Jacques

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i juli 2021
Svar fra Alexander Beach Hotel and Village , Geust relation den 1. aug. 2021
Dear Mr Jacques, Thank you very much for the excellent feedback and the time you took to share your experience during your latest accommodation in our hotel. We look forward to welcoming you once again to our hotel in the near future. Till that time we wish you all the best. With our best regards, Alexander Beach Hotel and Village Resort Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The property is beautiful - and large!! The staff is extremely friendly. It’s a very well-maintained property. You can play pool, ping-pong and tennis and the spa is wonderful too. The breakfast buffet is expansive as well. We ate once at the restaurant and it wasn’t bad, not the best we’ve had, but good.
Overnattede 2 nætter i juni 2021
Svar fra Alexander Beach Hotel and Village-Geust relations den 16. jun. 2021
Dear Guests, Thank you very much for your excellent comments and the time you took to share your experience at our resort. We hope to have the chance to welcoming you once again and offer you our warmest hospitality and services. With our best regards, Alexander Bech Hotel and Village Team

8/10 Udmærket

Thijs

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A beautiful hotel but..
There is a lot to like about this hotel. First, the people are super friendly and service minded. The premises are gorgeous with well kept gardens, great pools and beautiful views to the sea. That being said, the hotel is more a 4+ star hotel rather than a true 5 star hotel. We were lucky to be upgraded from a classic sea view room to a superior sea view room. Sea views are extraordinary gorgeous and totally worth the extra money. The negative parts are the terrible beds, they are way too soft and give no support to the back. One of the worst beds I ever slept in. Second, the breakfast is extensive but not practical with the COVID measures, where one has to point out in a queue what one wants at every station. It’s not 5 star worthy. There are other COVID-prove measures possible. Another thing is that the hotel is germanized. Meaning most employees address you in German which got on my nerves.
Overnattede 7 nætter i oktober 2020
Svar fra Alexander Beach Hotel & Village Resort Team den 25. okt. 2021
Dear Thijs, Thank you for your feedback regarding your stay at our hotel. We were happy to hear that you were satisfied with your room, our staff and Resort facilities overall. It is a pity that your experience with F&B part did not meet your expectation. Kindly note that due to the Covid19 measures we were obliged to follow the Greek Government guidelines that sometimes caused longer waiting time for guests, the serving staff to have as less contact with guests, the food to be served individually to all guests and many other measures that were implemented only to assure that guests’ safety. Rest assured that we have taken into serious consideration all your comments. Our guest's feedback is always valuable and helps us to improve our services. We are happy that this year, 2021, the measures are less strict, and the guests can serve themselves the food using gloves. Hopefully soon we all will get back to “normality”. Kindly note that you just need to inform the reception desk, so we could place more harder upper mattress in your room or to change the whole mattress. We hope to be able to welcome you again in Alexander Beach Hotel & Village Resort giving us the chance to exceed your expectations on your next visit to Crete. With our best regards, Alexander Beach Hotel & Village Resort Team

10/10 Fremragende

Judith, Österreich

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
War wieder ein sehr schöner und entspannter Urlaub kommen sicher wieder
Overnattede 11 nætter i september 2020
Svar fra K.A - Reservations den 27. sep. 2020
Dear Mrs. Judith, Thank you very much for your excellent review! We hope to have the chance to welcome you to our hotel in the near future! With our best regards, Alexander Beach Hotel and Village - Reservations

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 12 nætter i oktober 2019
Svar fra K.A- Reservations den 21. dec. 2019
Dear Guest, Thank you very much for your excellent review and for staying with us! We wish you all the best and we hope to welcome you once again in the near future! With our best regards, Alexander Beach Hotel and Village- Guest relation team

8/10 Udmærket

Pascal, Lyon FRANCE

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Il est anormal pour un hôtel de ce niveau de ne pas avoir d'eau à disposition dans les chambres et devoir payer 6.9€ pour une bouteille de 75 cl !!!! un hôtel 5 étoiles doit mettre de l'eau à disposition pour ses clients!!!
Overnattede 7 nætter i oktober 2019

10/10 Fremragende

MIKHAIL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Отель расположен относительно недалеко от аэропорта Ираклион ~ 25 минут на такси (~45 EUR) Брал самый обычный номер Classic Room, Garden View, по факту вид на стену соседнего здания, частичный вид на море и бассейн с балкона. Заселение быстрое сразу по прибытию в течении 5 минут, в номере ждал комплимент от отеля в виде бутылки вина и тарелки фруктов. Просил одну двуспальную кровать, получил две сдвинутых односпальных, но это уже мелочи. Хотя отзывы по интернету негативные, но с интернетом проблем в отеле нету, хотя я жил рядом с основным зданием рядом с тенисным кортом. Интернет хорошо работает в номер, на пляже, на территории отеля и даже в магазине через дорогу от отеля. По питанию брал полупансион, еда на мой вкус разнообразная, за завтраком и ужином всегда найдете что выбрать, единственное, что не хватало, это обычного классического зернового кофе на завтрак, кофе приносят в чем-то вроде термоса, но оно скажем так далеко от идеала. По поводу пляжа, вся береговая линия песчаная, а вот песчаный вход только ближе к центру, рядом с прокатом водных скутеров. Лежаков на пляже предостаточно, пляж каждый день с утра убирают. Огромный минут в том, что отдыхающие курят на пляже, а часть ленивых курильщиков закапывает окурки в песок. Рядом с отелем целая куча прокатных компаний и различного рода кафешек. Самой вкусной оказалось Sergiani Garden. Очень удобный магазин практически напротив отеля, продают свежевыжатые соки. По вечерам тематические вечера, но в номере их не слышно.
Overnattede 9 nætter i september 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Mikhail, Thank you very much for your kind review and for the time you took to share your expirience during your last visit in our hotel. We are really gratefull for your compliments and we are looking forward to welcoming you at our hotel in the near future. TIll that time we wish you all the best!

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Looks big, but feels super personal
Just loved it! I wasn’t sure when I booked. I thought it might be too big for this boutique hotel lover, but The Alexander did not disappoint. Warm and friendly staff, lovely ocean/beach and gardens in picturesque groupings of small clusters of rooms which are all easily accessible to the central hotel and dining areas. Half board featured a staggering array of buffet options at breakfast and dinner including fresh fruits and vegetables and Greek dishes as well as other supporting ethnic dishes. While there might have been an item or two that I didn’t care for, I loved there was so much that was new to me that I was able to try! And I really admire any buffet than can deliver so successfully on the taste and texture of freshly cooked fish! In all a very lovely experience that I hope singles, couples and families will enjoy as I did.
Overnattede 6 nætter i september 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Pamela, Thank you very much for your exellent review and your kind comments you made for your latest stay in our hotel. We are really gratefull for your compliments and we are looking forward to welcoming you at our hotel in the near future. TIll that time we wish you all the best!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ottimo
Accogliente e pulito
Overnattede 3 nætter i september 2019
Svar fra Reservation Team den 27. okt. 2019
Dear Guest, Thank you very much for the score you gave us and for the friendly and nice comments. We are looking forward to welcoming you once again in Alexander Beach Hotel and Village

6/10 Okay

Verificeret rejsende

Overnattede 9 nætter i september 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Guests, Thank you for the time took to give us your score for our hotel. Looking forward to welcoming you in the near future!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 12 nætter i september 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Guests, Thank you for the time took to give us your nice score for our hotel. Looking forward to welcoming you in the near future!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i august 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Guests, Thank you for the time took to give us your excellent score for our hotel. Looking forward to welcoming you in the near future!

6/10 Okay

Oliver

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Familie mit Kleinkind 3 Jahre, Family-Room mit sep. Schlafzimmer, Halbpension, Mitte Sep. 19, Vollmond. Positives: saubere, sichere gepflegte Gegend, viele Liegen, freundliches Personal (nur Mini Club, Zimmermädchen, Beach bar, Taverne) dreisprachiges Personal. Ausbaubar: 1. Buffet: verwendete Rohware sicher von guter Qualität / Hygiene ok (keine Probleme danach); Zubereitung der Speisen ist meiner Meinung nach leidenschaftslos; Lust auf Essen kommt nachhaltig sicherlich nicht hoch. Meeresfrüchte gab‘s nur an wenigen Tagen. Essen wiederholt sich wöchentlich. In der Taverne ist das Mittagessen hingegen gut. 2. Service Personal Hauptgebäude Morgenessen draussen zwischen 07:00-09:30 zuvorkommend. Nach 09:30 i.d.R stressig drauf; da zuwenig. 3. Eher 3-4 Stern mit 5 Stern DL. Allgemein: Mini Disco dauert nur 20 Minuten, da wenig Kinder (auch in Hochsaison < 20 Kinder). Das Animationsteam macht auch die Abendunterhaltung und ist sehr engagiert und kinderfreundlich. Mini Club war stets besetzt, jedoch wenig Kinder (3-4). Meer ist warm; ausser es regnet. Zu 50% unserer Reisezeit hing leider die rote Flagge (hohe Wellen). Strandabschnitt links vom Hotel gesehen ist flachabfallend, wenig Fels im Wasser; rechts felsig. ATM überall. Autovorleih vor der Hotel-Einfahrt ist preiswerter als die grossen Anbieter. Sehr viele Essensmöglichkeiten in der Umgebung ums Hotel. Kleiner Supermarkt mit Baby & Kleinkind Notwendigkeiten nah. Kellner hat immer Vortritt. Taxi D/E: onetimetaxi.gr
Overnattede 12 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Guests, Thank you for the time took to give us your excellent score for our hotel. Looking forward to welcoming you in the near future!

10/10 Fremragende

Calogero&Evelin, Schweiz

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schöne Anlage, sehr netters Personal, gutes essen. wir waren schon einige male dort und kommen immer gerne wieder
Overnattede 9 nætter i august 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Mr. Calogero and Mrs. Evelin, Thank you very much for the time you took to share your expirience during your stay in our hotel. We are really happy to know that, our services meet your expectations and we are really looking forward to welcoming you at our hotel.

8/10 Udmærket

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
מומלץ למשפחות
מלון יפה הממוקם על החוף כ-30 דקות נסיעה מהרקליון אוכל עשיר ומגוון,מיקום מצויין ליציאה לטיולים
Overnattede 5 nætter i september 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Alexander, Thank you very much for the time you took to share your expirience during your stay in our hotel. We are gratefull for your friendly comments and we are looking forward to welcoming you at our hotel in the near future!

10/10 Fremragende

Verificeret rejsende

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really liked the location near shops and many great restaurants. Staff was wonderful, especially front desk and pool bar.
Overnattede 7 nætter i august 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Guest, Thank you very much for your excellent comments for our staff and our services. It is a pleasure to hear that our hospitality and services meet your expectations and your experience in our hotel will be unforgettable. It will be our pleasure to welcome you once again in our hotel in the near future, till that time we wish you all the best!

10/10 Fremragende

Robert, USA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location right on the beach. Great animation staff lots of pools and bars however the drinks are a bit pricey compared to other bars on the main drive. Breakfast was amazing lots of delicious choices and great chef omelettes. Overall great experience!
Overnattede 7 nætter i august 2019

10/10 Fremragende

Philippe, Les Clayes S/Bois

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ménage de la chambre irréprochable. Service au top.
Overnattede 7 nætter i august 2019
Svar fra Reservations Team den 27. okt. 2019
Dear Guest, Thank you very much for your excellent comments for our staff and our services. It is a pleasure to hear that our hospitality and services meet your expectations and your experience in our hotel will be unforgettable. It will be our pleasure to welcome you once again in our hotel in the near future, till that time we wish you all the best!

10/10 Fremragende

Catalin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place for family vacation
Nice and quiet place. Great sea and beach. Friendly staff and animation team.
Overnattede 6 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The entertainment staff was great. The kids club was a big hit with our daughter. Would have liked a few more options on beer and wine but we managed! Would recommend the hotel.
Overnattede 9 nætter i august 2019

8/10 Udmærket

Nadezda

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel is alright
We have stayed there for 1 week, amazing view, beach is right there. However service is very slow breakfast didn’t have lots of options and we constantly had terrible smell in the room after lunch. We also had cockroaches in the room
Overnattede 8 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2019

10/10 Fremragende

Shadi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2019

8/10 Udmærket

Vahram

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel with okayish service
I'm pretty happy with the stay overall. The hotel is in a good condition and has many amenities. A few things to mention that I was not happy with. - When checking in nobody told anything about the WiFi. That's fine as long as it's something standard like last name and room number. It turned out you have to insert a special username that you can never guess. - Also neither at the check in nor when reserving a table for the dinner nobody told anything about the dress code. No shorts and no flip flops. Generally it's okay, but being denied entrance for dinner the first day and having to go back to room to change is not a great experience. - The "do not disturb" signs are absolute crap. They never stay on the doorknob and fall off with a slight wind. The room service is def going to wake you up if the sign is not on the door. - Windows - the rooms have large windows that bring in a lot of light, which is great. What one should be aware of is that if your neighbor is out on the balcony they can clearly see inside your room, so you have to make sure the blinds are on (and you're in darkness) when you're up to something private. On the positive side - this hotel has the best WiFi I've seen on Crete. I'm not sure why but internet is really a problem on Crete. Generally it's a great hotel. Though I'm not sure if I'll book it next time I'm on Crete.
Overnattede 7 nætter i juli 2019