Hoteller nær Greater Hamilton Civic Theatre

"Great location for walking around downtown Hamilton. Friendly staff. Stephanie kept our room stocked with coffee and clean."

"We really enjoyed our stay in Hamilton at this hotel. Friendly staff! Nice facility!"

"I love that someone preserved an old building and made it useful. I wish more people would invest into buildings like that. You can unload at the door which was convenient. The parking is toward the end of the building each side. The sports complex was across the street. Lots of natural light on river side. Room was very spacious and comfortable. The front desk was friendly and helpful. Back doors at ends of hall only are emergency so the lobby is the only way really in and out. Or through...

"The curtain was broken and laying in the floor. I was offered a new room but I fixed it myself. The water pressure in the shower was terrible. The shower head was old and stopped up. At 200 dollars a night I expected more."

"Great breakfast, very pretty ro9m, bed was tha' best.. ever, close tobEverything!!!"

"Just continental breakfast but could have had more choices"

"I want to complain about the reception megastar your attention. I reserve acid for my family and Callao for the children. I called the police because my children were being normal children. I imagine she doesn't have children and she sent me out of the hotel. Terrible service, attention did not make me any return. But I, in respect of what is needed there, they put me in the non-smoking room and the whole hallway was smell. But I don't recommend going there at all. Very bad service to the...

"Lobby area and some accessories seems a bit tired. Beds were comfortable and room was clean. Hallways needed vacuumed. Overall a good stay for the price!"

"Excellent"

"Breakfast was terrible and the property was not secure had broken locks were anybody could enter"

"Bathroom had feces on back of toilet where the hinges are. I tried to clean it off."

"The room amd bathroom were very clean. The customer service was excellent. Turns out our fridge had been unplugged but maintenance quickly and promptly accessed that and corrected however the fridge didn't get cool enough to trust in the one night we were there so we had to rely on our cooler and ice. Beds were a little too hard and seemed older compared to the cosmetics updates of the room. But we'd definitely stay here again."

"Great stay!"

"Staying here was a great experience! The room was comfortable and clean, and I slept very well. The staff was helpful and I felt safe. The only downside was an unexpected $50 deposit for incidentals that took 4-5 days to be released."

"Good stay!"

"Very comfortable beds. Was surprising for a hotel."

"Very disappointed that Hyatt couldn’t afford to have access to the NBA & NHL Championship games on TV. 😡"

"Everything was beautifully set, my kids and family love it here especially the staff, the only thing that borders me was I have to come down to get towels at the front desk no house keeping after hours."