Hoteller nær Great Park Carousel

"Parking"

"I stay here once every 4-5 months for a business trip. Always clean and comfortable here. Great staff and property."

"The staff was great but the room wasn’t the cleanest."

"This place is horrible. Would never stay in this place. The staff is useless, place is dirty (not hyperbole). Find another location as this place is not worth the $$ you will save."

"Our stay was wonderful! Easy access room and perfect size for us. Will stay here again!"

"Great big clean room with kitcheness and acces to Landery. Frinndly frontdesk service. Coffee machine in room could be better."

"Very nice hotel. Prices are reasonable and the rooms are nice, spacious and clean. Highly recommend for those looking to stay in the Lake Forest area."

"The engineering staff set the thermostat temperature to whatever they want. The thermostat in the room is operated by an occupancy sensor which does not detect any movement over night, resulting in resetting the temperature to whatever the engineering team set to! This was intended to save energy at the expense of the customer's convenience!! I had to wake up twice at night to make sure the sensor detected me and that my temperature setting is reactivated."

"The most unfriendly and unwelcoming front desk staff I’ve ever encountered. The woman who usually works the afternoon shift at the front desk has a very poor attitude. Overall, the staff at this hotel are not helpful. The location is convenient and close to the freeway, which is why we stayed here three times. However, because of the consistently poor customer service, we’ve decided not to book with them again."

"Amazing customer, service, queen, boutique, hotel, conveniently, located near easy access to freeways"

"Great stay"

"the room was very dirty, there were shaved hair all the towels when we first checked in. we asked to get new towels and they didn't come until 3-4 hours later, and instead of coming in and changing the towels for us, they threw it in a bag outside our door. even the new towels were dirty with blood stains. the rooms also had a terrible moldy smell that was unbearable even with windows open. staff at the front desk were also extremely rude and rolled her eyes at the guests multiple times."

"This place is a stead for us. Always clean, quiet and convenient for our needs."