Hoteller nær Great Mall of the Bay Area

"I’m disappointed by how this situation was handled. Despite having a Do Not Disturb/privacy sign on my door, someone entered my room, moved my belongings, and opened the curtains. When I brought this concern to management, their response made it seem like they did not care or take the issue seriously. Privacy and guest safety should be a priority, and feeling dismissed only made the experience worse."

"The hotel could not find one of our booking when we arrived. But the receptionist worked quickly and solved everything in a few minutes. "

"Everything about the hotel, clean room helpful staff, breakfast and parking, and room rate was perfect for us."

"Two of our four rooms (904 and 906) were freezing, and the heat did not work. Maintenance had to bring up a heater and didn't seem surprised about the complaint. The rooms are non-smoking, but smells like smoke. Check in process was very slow. "

"God størrelse på værelset, samt super-hurtig wifi-forbindelse. I umiddelbar nærhed af hotellet ligger et forlystelseskompleks, Big Al´s, med restauranter og aktiviteter, der er glimrende, hvis man har børn med."

"I really enjoy my stay at motel so comfortable quite"

"Awesomeness "

"Great towels but maybe put a few more in the room. Great shower and soap dispensers instead of teenie tiny packets. Huge room. Nice bed. Nice location. Only issue: They seemed sparse with the amount of food available for breakfast. "

"My family and I were looking for a place to stay for the night so we didn't have to drive home far because we had an event to go to the next day. We found the convenience of the extended stay helpful because we have a 3 month old. Bottle cleaning station is necessary! This hotel was not ideal for an infant. We walked in and the room was up to 1990's/2000's standard. The hotel and room definitely need major renovations. First, the elevator was rickety. We were only on the second floor, but still...

"The property pictures suggest that rooms might have amenities like a Radisson or Home2Suites. They have a cooking appliance and reasonably large fridge but nothing else. No cookware, plates, silverware, glasses, etc. I paid 22.99 for 1 week of "Enhanced Internet", Most of the time the service was bouncing between nothing and 2.7 Mbps. Front desk did not help, nor did the internet help desk. After complaining about a week of almost no internet they still proceeded to charge me. No concern...

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