Hoteller i Grassmoor

"Excellent communication. Clean and warm property. Awesome check in instructions. Comfortable. "

"Check-in - painfully Slow... Insisted on charging a £50 "deposit" at check-in that wasn't mentioned at the time of booking, then after reluctantly paying by card and SEEING THE GREEN TICK AND APPROVAL CONFIRMATION on the terminal screen, the receptionist claimed it hadn't been successful, and I'd need to pay it again (which I refused to do). In the one small lift, the button for the Ground Floor was taped over with the message "Not Workig" (sic) meaning the only way to get back to the ground...

"It must be very difficult to get staff. Except for the cleaning staff - they are always nice and helpful - It seems like nobody cares about anything, least of all the customers. It seems like we are more like an annoyance. I normally say; when you have a bad attitude with an employee, you have an employee-problem. When you have a bad attitude with all employees, you have a management problem. Draw your own conclusions from that."

"Meget lækkert hotel. Nu var vi til bryllup i Derby og det er ikke et feriested. Men virkelig lækkert hotel, hvis man skal til området."

"Ecellent everything "

"Friendly, accommodating host. Room was spotless with everything you need. Help yourself breakfast spot on. Excellent addition of gym and pool table. Will definitely stay again. "

"Room was clean but toilet could have done with a good clean, especially around the rim. "

"simply just a nice place to stay also for business travellers."

"Clean, all amenities and friendly staff 👌 "

"My room was nice but smelt heavily of chips due to being above kitchen extraction. Dinner was lovely and priced well. Nice welcome too"

"I don’t know if the single room isn’t used much, but there was spider webs in the corners, you could feel the spring in the madras. The window was worn out. The daily cleaning was ok. "

"Breakfast was one of the best breakfasts weve ever had!! Room was small but cosy and had everything you needed"