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Anmeldelser af Trickett Gardens Holiday Inn

3.5 out of 5
Trickett Gardens Holiday Inn
24 - 30 Trickett Street, Surfers Paradise, QLD

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 212 af i alt 629 anmeldelser" "
Bedømmelse på 8 − Udmærket. 249 af i alt 629 anmeldelser" "
Bedømmelse på 6 − Okay. 105 af i alt 629 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 629 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 629 anmeldelser" "

7,6/10

Rengøring

7,8/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

5,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Alison

Rejste med familie
Synes godt om: Rengøring
Really close to beach and Surfers
Overnattede 5 nætter i marts 2024
Svar fra Trickett Gardens den 14. maj 2024
We hope you enjoyed your time in surfers paradise hope to see you again in the future

4/10 Dårligt

Tanya

Forretningsrejsende
Synes ikke om: Værelsets komfort
Rooms were very ordinary. Place was riddled with cockroaches. Fans didn’t work. Asian manager didn’t care .
Overnattede 1 nat i januar 2024

8/10 Udmærket

Aurelio

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i januar 2024

6/10 Okay

Kirti

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overall ok for a budget getaway , close to surfers paradise. However , you are expected to clean out after your stay, throw away rubbish etc. No room service in the 2 days we stayed.
Overnattede 2 nætter i januar 2024

4/10 Dårligt

SHUI CHEUNG

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All the equipments are old. The sofa is dark Grey in color and seems dirty. The beds are soft and lack of support.
Overnattede 2 nætter i december 2023

8/10 Udmærket

MAEVA

Overnattede 3 nætter i december 2023

4/10 Dårligt

Bradley

Rejste i en gruppe
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very expensive for the conditions, also the pool was empty for resurfacing and there was no notification about this when booking. Will not stay again and dont recommend
Overnattede 1 nat i december 2023

4/10 Dårligt

Kym

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
For the price we paid and the condition of the property. Was a rip off I believe the place needs a major renovation
Overnattede 1 nat i december 2023

4/10 Dårligt

Graham

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very disappointed
Overnattede 2 nætter i november 2023

6/10 Okay

Ben

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Not bad. For price would stay again…
Overall was okay. Covers on second and third bed in room were covered in sand. We dusted them off and got on with it as the reception was closed on arrival. Location is great. Staff is friendly.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Ka Wai

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Great service and room is spacious
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Akiko

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

8/10 Udmærket

Kristine

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Arthur, Hamilton

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Older but homely. Manager was friendly & helpful. Stairs were the main problem as we're in our mid 70's. Fruends at Mantra Circle on Cavil paid less per day than we did.
Overnattede 2 nætter i juni 2023

6/10 Okay

Christopher, Lara

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Needs more attention to cleanliness
Overnattede 2 nætter i juni 2023

8/10 Udmærket

taru

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Rory

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great, except my fan and aircon didnt work. Only annoyed me one evening so its no big drama.
Overnattede 3 nætter i maj 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Holiday Apartment
Really enjoyable place to stay at. All the comforts needed when relaxing for a holiday.
Overnattede 2 nætter i februar 2023

6/10 Okay

Genevieve

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The property is in a great location - less than a block from the beach and a short walk to Cavill Ave. It is also very close to the tram line. The room itself and general housekeeping needs some attention; paint was peeling from the walls, the bathroom and bedroom flyscreens needs to be replaced as there are holes in them. There was also an ant infestation in the bathroom sink and large stains on the blankets in the wardrobe. We stayed for a week and were not provided with any laundry liquid/powder. The decor of the room seemed like we were given the leftovers from someone's home. A very shabby chaise that gave me hives every time I sat on it, an old couch with a removable cover (I didn't dare remove), ratten and glass kitchen table and coffee table. We also only had 4 teabags and 4 sachets of sugar - these were not replenished during our stay. The person at the reception desk was friendly when we checked in and out. Unfortunately, we will not be back as the price is too high for the poor quality of the room itself. It looks like management is doing the bare minimum when considering their guests' stay. You can find many other options for the same price with better amenities.
Overnattede 8 nætter i marts 2023

8/10 Udmærket

Chris

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Close to surfers, reasonable price, clean and tidy, lock up parking.
Overnattede 2 nætter i februar 2023

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The unit and grounds were very clean and tidy. Great location, close to shops, restaurants and beach.

10/10 Fremragende

Lisa, St Louis

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Owners take good care of the property.

10/10 Fremragende

Sharon

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property - the staff were friendly and helpful and the amenities including the BBQ area and the pool were well maintained and clean and tidy. The apartment had plenty of space, and while there was no air con in the bedrooms there were fans and air con in the lounge. Loved it and would definitely stay again. It was close to shops and the beach. I was travelling with teenagers and they loved it too

6/10 Okay

Darrin

Synes godt om: Faciliteter
Synes ikke om: Rengøring
Its just old and run down.
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

Wendi

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Xavier

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Trickette
Séjour agréable et emplacement bien situé
Overnattede 8 nætter i september 2022

8/10 Udmærket

John

Overnattede 2 nætter i juli 2022

6/10 Okay

Jason

Rejste med familie
Synes godt om: Rengøring
Overnattede 3 nætter i juni 2022

6/10 Okay

Robert

Rejste med familie
It’s close to trams, Cavill Ave and the waterfront
Overnattede 5 nætter i maj 2022

10/10 Fremragende

Christine

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We loved staying here as it’s convenient to the beach !!! So you don’t need to drive and the girls at reception were extremely helpful… And being an apartment it has plenty of room … Thank you Trickett 🙏🤗👌
Overnattede 2 nætter i april 2022
Svar fra Nicole den 14. apr. 2022
Thanks for your review Christine! Glad that you enjoyed your stay.

6/10 Okay

Ge

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Early check in available secure parking, Helpful front desk
Overnattede 2 nætter i marts 2021
Svar fra Lianny den 29. mar. 2021
Hi, Thank you very much for the review. Regards

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location was perfect, and the kids enjoyed the pool spa which was clean and ready to go each day.
Overnattede 3 nætter i januar 2021
Svar fra May den 2. feb. 2021
Thank you so much for your nice review and hope to see you soon next time!

10/10 Fremragende

James, Brisbane

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and beautiful pool/spa area. Quiet location but close to the beach
Overnattede 2 nætter i januar 2021
Svar fra Lianny den 19. jan. 2021
Hi James, Thank you so much for your great review. We hope you will return in the near future. Regards

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter
For the age the property was in perfect condition, well looked after and well equipped. Management was delightful to deal with. Only sour note was a smoker below.
Overnattede 3 nætter i januar 2021
Svar fra Lianny den 19. jan. 2021
Hi, Thank you for the good review, we apologise about the guest who smokes below the unit, they only allow to smoke at the barbecue area. Please return in the near future. Regards

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Property condition is not so good. Close to the beach and others are good.
Overnattede 2 nætter i januar 2021
Svar fra May den 2. feb. 2021
Unfortunately we had full house and some units are in poorer condition. We are looking to refurbish certain units to keep the standards. Thanks and I hope you will have a better experience in your next stay with us!

6/10 Okay

Verificeret rejsende

Location is the best feature. I originally did not get the upgraded aprt I book and paid more for, I was given a run down Budget aprt (no 25) I did complain and initially they said that the aprt I got was an upgraded aprt, which I was not happy about as the unit did not match the images on the website. After some time, they advised I could move to another aprt which I did after viewing as this was the grade of aprt I had booked and paid for (no 32). The new aprt matched the images on the website I booked from. After resettling, I was quite happy, with a nice view of the beach at the end of the street. Kitchen and bathroom were both renovated and the bed was of a better quality. No air-conditioning or overhead fan in the bedroom but Aprt 32 did have a stand fan (unit 25 did not). No Dishwasher and the bottle of hand dishwashing liquid was empty on arrive, so take your own. Also no laundry detergent for the clothes washer. These should have a basic supply on arrival.
Overnattede 5 nætter i december 2020
Svar fra Lianny den 19. jan. 2021
Hi, Thank you for your feedback. We did try our best to keep you happy and enjoy your time at Trickett gardens. The dishwashing liquid should not be empty and we apologise about that. We don't provide laundry detergent although we sell for $1 each in the office. Please to return in the near future and we would like to give you a better experience next time. Regards

10/10 Fremragende

Scott

Synes godt om: Rengøring, værelsets komfort
Great little gem
Fabulous little block that was nice and quiet and still super close to everything. Easy walk everywhere. Security garage was a bonus with ample parking. Lovely and ever so helpful management.
Overnattede 5 nætter i december 2020
Svar fra Lianny den 27. dec. 2020
Hi Scott, Thank you so much for your greatest review. We are very happy to hear you had a great stay. It was lovely to have you as our guest. Please come back as soon as possible. Regards Lianny

4/10 Dårligt

Prakash, Queensland

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Interior is below average when compared to the location.
Overnattede 2 nætter i november 2020
Svar fra Lianny den 9. nov. 2020
Hi Prakash, Thank you for your feedback. We are attending to these issues. We are looking forward to meeting you again. Regards

10/10 Fremragende

Claude

Synes godt om: Rengøring, værelsets komfort
xcellent
nice location.fast check in.Friendly staff.secure underground parking.spacious room’everything you need highly recomend
Overnattede 2 nætter i juni 2020
Svar fra Trickett Gardens Team den 25. jun. 2020
Dear Claude, Thank you kindly for taking a moment to share your review. We hope to welcome you back again soon. Best regards, Trickett Gardens Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Aussie Day Break
Although a little dated, it was in a great location and was comfortable and had great hot water supply for shower. Laundry was an added bonus.
Overnattede 3 nætter i januar 2020
Svar fra Lianny den 29. jan. 2020
Hi, Thank you for your review. We hope you enjoy your stay. Regards Lianny

10/10 Fremragende

Verificeret rejsende

Synes godt om: Faciliteter
Overnattede 2 nætter i januar 2020
Svar fra Lianny den 22. jan. 2020
Hi, Thank you. Regards Lianny

8/10 Udmærket

Verificeret rejsende

Overnattede 3 nætter i januar 2020
Svar fra Lianny den 22. jan. 2020
Hi, Thank you Regards Lianny

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Where to start. Not communicated that check in closed at 3pm. Like what, it's holiday season. When we arrived the room was by far from clean. All of the cutlery, pots and pans were dirty. There was a vety nasty wet smell in the room as well, so we could't unpack our luggage. Very very loud, like so much noise from all the slamming doors. Beds were uncomfortable. Small tv and sofa was like falling apart by the look of it.
Overnattede 2 nætter i december 2019
Svar fra Lianny den 24. dec. 2019
Hi, We apologise about the cleanliness,guest can check-in at anytime after hours after the office is close. We apologise about the cleanliness of the apartment. We want to give you a better experience next time if you decide to come back. Merry Christmas and happy new year. Regards Lianny

6/10 Okay

Verificeret rejsende

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter
ロケーションは最高でした。ただ清潔感が無いので安心して寝れなかった。キッチンに換気扇も無いので臭いが篭る。
Overnattede 2 nætter i december 2019
Svar fra Lianny den 11. dec. 2019
Hi, We apologise about the cleanliness. Yes, all the apartments don't have kitchen ventilation. Please accept our apologies. Regards Lianny

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location close to Surfers Paradise beach and Caville mall.
Overnattede 3 nætter i oktober 2019
Svar fra Lianny den 4. nov. 2019
Hi, Thank you for your review. Regards Lianny

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed bugs, flooding and they never even offered a credit voucher. Awful, awful, awful management - no idea how to run a hotel. Shower was so bad we asked if we could change rooms, they said no, the next day the room flooded with rain water, they moved us. The new room had bed bugs. Simply a terribly managed hotel. Stay somewhere else!!!
Overnattede 4 nætter i oktober 2019
Svar fra Lianny den 15. okt. 2019
Hi, We apologise for the flood in the room,We are working towards fixing it. We feel very terrible that this issues happened and you had to go through that. I called the pest control company and there were no bed bugs in the room. I will send you the report to your e-mail address.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
還行！
設施房間舊了點，但整體來說還不錯！交通也方便
Overnattede 2 nætter i oktober 2019
Svar fra Lianny den 16. okt. 2019
Hi, Thank you for your review.

8/10 Udmærket

Rosa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The apartment was very clean and close to the centre of Surfers Paradise and 1 minute away from the beach. Great parking underneath. Communication with management was good - welcome email the week before our trip.
Overnattede 5 nætter i oktober 2019
Svar fra Lianny den 15. okt. 2019
Hi, Thank you so much for the review and we are very happy to hear you had a nice stay at the hotel. Looking forward to seeing you again in the near future. Regards Lianny

8/10 Udmærket

Verificeret rejsende

Overnattede 2 nætter i oktober 2019
Svar fra Lianny den 16. okt. 2019
Hi, Thank you for your review.