Facilitet på overnatningsstedet

Anmeldelser af JW Marriott Gold Coast Resort & Spa

5 out of 5
JW Marriott Gold Coast Resort & Spa
158 Ferny Avenue, Surfers Paradise, QLD

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 674 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 237 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 19 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1001 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

REIKO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Genevieve

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Very unhelpful, untrained staff. Didn’t really feel welcome. Really overpriced food and not many options. A small bowl of hot chips is $17! The hotel itself is lovely and the pool and gardens are amazing. Would like to see Australian made toiletries in the rooms.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Samuel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Allyvia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely loved our staycation! From the second we checked in, we felt so welcomed and comfortable. Excellent dining options, parking is plenty and easy to navigate and a lot of seating options around the pools. Rooms are comfortable, modern and spacious. Big shout out to Kesha, Melika and Holley who made our stay very memorable. We’ll be back!
Overnattede 2 nætter i april 2024

8/10 Udmærket

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We spent 5 nights at JWM, our first time staying there. The staff were phenonmimal from first interaction till our last. The kids loved the live fish pool and the waterslides. It was a great hotel for both kids and adults. Very convenient to tram, beach without being in the middle of the madness. We will definitely be staying here again.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, helpful and friendly staff. We had a wonderful time here
Overnattede 4 nætter i april 2024

10/10 Fremragende

Tamir

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was absolutely fantastic loved every minute of it
Overnattede 4 nætter i april 2024

10/10 Fremragende

Ameet

Synes godt om: Rengøring
Overnattede 4 nætter i april 2024

6/10 Okay

Sora

Overnattede 2 nætter i april 2024

10/10 Fremragende

Shuran

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place and really friendly people, love the pool and the tropical vibe. Will definitely back if visit GC next time. The fine dining was great and the lady taking care of me was very nice and professional. Can’t complain anything about the stay.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Adriano

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great trip for 4 days away from the kids. Hotel staff amazing hotel clean and inviting. Rooms were spacious and renovated. Buffet breakfast spread was amazing. Only critisism was the bed wasnt as comfy as would have loked but still worth the 5 star rating. Would definitely stay here again!
Overnattede 4 nætter i april 2024

10/10 Fremragende

Jessica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The facilities, staff and food
Overnattede 4 nætter i april 2024

10/10 Fremragende

Freddy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property at a very convenient location
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Helene

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The highlight of this hotel is the salt water snorkel pool. The fresh water pool is also wonderful. The rooms were spacious and modern. The lobby was spectacularly designed. Room service and food was prepared meticulously. They have done a great job all around demonstrating the quality and value of a JW Marriott which is not easily delivered. Well done to their amazing team.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Amy

Overnattede 3 nætter i marts 2024

10/10 Fremragende

Akihiko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast every morning. We celebrated 10 years and they gave us dessert and a bottle of wine free. The pool was beautiful and truly we had an amazing time. The staff were awesome but just too many children. Needs to be an adult only section of the resort.
Overnattede 6 nætter i februar 2024

10/10 Fremragende

Rina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Luke

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our time here, pool was great
Overnattede 5 nætter i marts 2024

8/10 Udmærket

Graeme

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The sea water pool with fish the children loved.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Vikash

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great atmosphere and a great selection of restaurants within the hotel.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Max

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic
Just wonderful
Overnattede 3 nætter i februar 2024

6/10 Okay

Quansong

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
average services staff are providing inconsistent responses pool was down and power outage
Overnattede 4 nætter i januar 2024

6/10 Okay

catharine

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The main lagoon pool was not in use and this was the main reason we booked it, very disappointing
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Pui Man

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the private man-made beach inside the hotel. Everyone had a blast just staying at the hotel.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Daniel Jo

Overnattede 7 nætter i januar 2024

2/10 Forfærdeligt

Kara

Overnattede 2 nætter i december 2023

10/10 Fremragende

Khanh Linh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

8/10 Udmærket

Melissa

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff were friendly and attentive and made our stay feel very welcoming. Love the pool area.
Overnattede 5 nætter i januar 2024

2/10 Forfærdeligt

Ibrahim

Overnattede 6 nætter i januar 2024

10/10 Fremragende

ghada

Rejste med familie
Synes godt om: Faciliteter
Amazing place we went there with kids and didn’t need to leave really we had it all here ! And the staff are lovely, and very accommodating. Will definitely be back.
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Chris

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place great for kids
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Christopher

Overnattede 1 nat i januar 2024

10/10 Fremragende

Fred

Overnattede 4 nætter i januar 2024

10/10 Fremragende

Joy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i januar 2024

10/10 Fremragende

Oudai

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The amazing pools, beach and facilities
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Amy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024

6/10 Okay

Daniele

Rejste i en gruppe, Rejste med familie og småbørn
Synes ikke om: Rengøring
Our stay was very unsatisfactory. The property was over crowded and over priced for what we got in return just to go to Gold Coast
Overnattede 7 nætter i januar 2024

10/10 Fremragende

Fujimoto

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
快適に過ごしました
Overnattede 3 nætter i december 2023

10/10 Fremragende

Yusaku

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 4 nætter i december 2023

6/10 Okay

Francesco

Overnattede 5 nætter i december 2023

10/10 Fremragende

Naomi

Overnattede 5 nætter i december 2023

10/10 Fremragende

DAIKI

Overnattede 1 nat i december 2023

10/10 Fremragende

Dong

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall is great. Hotels Staff are very friendly and helpful. Facilities are very good too. The main restaurant is clean and food is tasty, but the food delivery is bit slow. I think the environment of Japanese restaurant should be improved further, not really like a 5 star service.
Overnattede 2 nætter i december 2023
Svar fra Maria den 18. dec. 2023
Dear guest,We're pleased to hear that your overall experience was great, and we appreciate your positive comments on our friendly and helpful staff, as well as the quality of our facilities and the cleanliness of the main restaurant. Your feedback regarding the food delivery speed has been noted, and we apologies for any inconvenience. Thank you for taking the time to share your thoughts, and we hope to welcome you back for an even more enjoyable stay in the future.Best regards,JW Marriott Gold Coast

10/10 Fremragende

Tomoka

Overnattede 3 nætter i december 2023

10/10 Fremragende

Glenn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our time at the JW Marriott Gold Coast Resort and Spa! No only was the hotel fantastic with a brilliant pool… the staff were, without exception, welcoming, kind and great at looking after us! Special shoutouts to Kai and Hollie! I’d thoroughly recommend picking this as your Gold Coast hotel
Svar fra Maria den 18. dec. 2023
Dear Glenn,We are truly grateful for your glowing review of your time at JW Marriott Gold Coast Resort and Spa! It's heartwarming to hear that you loved our fantastic hotel, especially the pool. Your kind words about our staff, particularly Kai and Hollie, are greatly appreciated, and we're delighted to know that they made your stay memorable. Thank you for recommending us as a top choice for Gold Coast hotels. We look forward to welcoming you back for another wonderful experienceBest regards,JW Marriott Gold Coast

10/10 Fremragende

Anne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The special we were on was great, the Czech girl at front desk Katerina was the best ever I’ve encountered. The pool area and service for food was nice and handy especially towels. The only down side was nowhere to hang up clothes in the bathroom. Room temperature gauge numbers wasn’t working efficiently. Breakfast was fantastic. Staff overall were super impressive.
Overnattede 3 nætter i december 2023
Svar fra Maria den 18. dec. 2023
Dear Anne,We appreciate your positive feedback regarding your recent stay with us. It's wonderful to hear that you enjoyed the special package, and we're especially delighted by your kind words about Katerina at the front desk. We're pleased that the pool area and food service, including the provision of towels, met your expectations. We apologise for any inconvenience with the lack of hanging space in the bathroom and the room temperature gauge; your comments will be addressed. However, we're thrilled that you found the breakfast fantastic and overall found our staff to be super impressive. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable experience.Best regards,JW Marriott Gold Coast

10/10 Fremragende

BO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
非常好的位置和服务,酒店很新,房间够宽敞,床舒适,景观也好,虽然不在海边,可以很好的看到海滩。停车方便,去各个景点都不远。
Overnattede 4 nætter i november 2023
Svar fra Maria den 6. dec. 2023
Dear BO,We're delighted to hear you enjoyed our prime location, new facilities, spacious rooms, comfortable beds, and scenic views. It's fantastic to know you found the parking convenient and the proximity to various attractions favorable. Thank you for taking the time to share your positive experience. We look forward to welcoming you back for another enjoyable stayBest regards,JW Marriott Gold Coast