Villaer i Gili Gede

"We booked a trip for 2 adults and 2 kids (5 and 9) and were only provided one bed. We got a terrible folding bed after complaining. We were made to sign a waiver of liability for injury or death of our children, because the hotel was not suited for children. We booked an all inclusive package and were met with the message that tap water was all that was included besides meals. Only after several complaints to you and the hotel, did they agree to include non alcoholic beverages. This is not all inclusive. This is full board. When you pay significant money for all inclusive, you don’t expect to have to pay for a (not very good) coffee and a local beer. The view is amazing and the staff is generally friendly. They are not at fault for poor management."

"Nice international hotel with a very friendly staff with direct access to the beach. I booked a bungalow, no. 118 with sea view which was really non-existing due to fence between the area and beach, full grown pal trees and small shops covered in tarp. They held a couple of conferences with evening arrangements and a Saturday disco night during my stay and the microphone/speaker could be heard as loud as you where a the party yourself in my despite being a bit away from all of it. The bungalow is not soundsproof at all and you can hear people talking ans watching television."

"Best hotel we have ever stayed at"