Reception

Anmeldelser af Hotel Edelweiss

3 out of 5
Hotel Edelweiss
Place de la Navigation 2, Geneva, GE

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 505 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 370 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 87 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1000 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Fikreta den 1. aug. 2023
Dear Madam,Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfy, Clean and Center
Great location - close to the train station, restaurants, the lake and old town.
Overnattede 2 nætter i marts 2022
Svar fra Céline den 8. mar. 2022
Dear Sir, Tank you so much for your great review you made about your stay with us. We are glad you appreciate our hotel near the Leman Lake so much. Your positive feedback motivates the whole team. It will be a pleasure to welcome you again for a next stay. Best Regards

10/10 Fremragende

Lars

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt hotel
Et hyggeligt lille hotel af en kæde på 5 hoteller i byen. Venligt personale og varmt og hyggeligt. Et sted jeg godt kunne vende tilbage til. Bemærk hvis i ønsker fitness skal i på søster hotel lidt oppe af gade. Morgen mad Take-away gik lidt galt men info men det kan jo ske.
Overnattede 1 nat i januar 2022
Svar fra Céline den 7. feb. 2022
Dear Sir, We just want to thank you for your great review you made about your stay. We are delighted that you appreciate our hotel so much. As well, we are sincerely regret that your experience for breakfast box was not up to your expectation and would like to extend our most sincere apologies. Your feedback heps us to improve. We look forward to having the opportunity of welcoming you in the near future. Best Regards

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt hotel i hyggeligt kvarter.
Super hyggeligt hotel. Indretningen er sjov - og kan opfattes som en gimmick, men det ændrer ikke ved at værelserne er hyggelige og store og hotellet er hyggeligt. 150 meter fra et tram stop - så det er nemt at komme rundt, og med flere gode barer og restauranter lige uden for døren (og hos dem selv).
Overnattede 2 nætter i september 2018

8/10 Udmærket

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2018

6/10 Okay

Cecilie Therese

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Dårligt lugt
Hotellet lugtede forfærdeligt af luftfrisker så man næsten ikke kunne ånde
Overnattede 1 nat i juli 2017

8/10 Udmærket

Søren, Odense

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice theme hotel
The Edelweiss is a super cosy and nice (and fun) theme hotel. The have really gone all the way to make you feel like you are staying in a Swiss chalet. At the same time they have not forgotten that good service is a prerequisite for a nice stay. I recommend this hotel very much. The hotel has free wifi - which is quite fast, and easy to connect to (even with several devices)

10/10 Fremragende

Karin Aaen, Virum

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt tyrolerhotel nær alt hvad man har brug for
Jeg har boet på hotel Edelweiss mange gange, og det er mit favorithotel, når jeg er på forretningsrejse i Geneve. Det ligger supercentralt for både restauranter, park og butikker, og i gåafstand fra mange kontorer. Området er hyggeligt med et lille torv, og der er kun to gader ned til den smukke Geneve Sø, hvor man kan gå en morgen- eller aftentur, eller hænge ud efter arbejde, hvis det er godt vejr. Det er lige i udkanten af Red light distriktet, men det har jeg nu aldrig mærket noget til. Det er et sjovt lokalt præget hotel i tyrolerstil, temmelig kitch men på en fed måde. Der er en rigtig god morgenmadsrestaurant, hvor man også kan spise om aftenen, hvis man trænger til noget godt bondemad akkompagneret af traditionel tyrolermusik og lederhosen. Skønt hotel med flink betjening, som har været den samme i mange år.

8/10 Udmærket

Allan Mølgaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Peter, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good vibrations
Nice and comfortable hotel with good vibrations:-)

10/10 Fremragende

Melinda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for three nights.
Overnattede 3 nætter i maj 2024
Svar fra Fikreta den 26. maj 2024
Dear Melinda,Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

8/10 Udmærket

Kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i maj 2024
Svar fra Céline den 21. maj 2024
Dear Sir,Thank you for sharing your great review about your stay. We are delighted that you enjoyed our hotel, near Leman lake and city center. The whole Team is happy to have contributed to the satisfaction of your stay. Look forward to welcoming you soon.Best Regards

10/10 Fremragende

Jussi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Céline den 21. maj 2024
Dear Guest,We just want to thank you for your great review you made about your recent stay with us. We are glad to know you appreciated our Hotel. It will be a pleasure to welcome you again in the near future.With our Best Regards

10/10 Fremragende

Jake

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the decor, nice touches in the room to feel traditional Swiss. Location is excellent, literally around the corner from the lake. Had self-controlled AC.
Overnattede 2 nætter i april 2024
Svar fra Fikreta den 28. apr. 2024
Dear Jake,We would like to thank you for your stay with us and we hope you had a nice trip back home!Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Cinira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Charming Swiss vibe close to everything in the city. Loved the authentic fondue experience at the restaurant. Train station is a 10minute walk.
Overnattede 4 nætter i april 2024
Svar fra Fikreta den 24. apr. 2024
Dear Cinira,We would like to thank you for your stay with us and we hope you had a nice trip back home!Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Helpful friendly staff, good food , clean room and a comfortable bed
Overnattede 1 nat i april 2024
Svar fra Pierre den 10. apr. 2024
Dear clientTThank you for your great review about your stay. We are delighted that you enjoyed our hotel, a stone's throw to from Leman lake and city center, and our typical Swiss restaurant with live music. It will be a pleasure to welcome you again in the near future.Wish you a very nice day.Best Regards

10/10 Fremragende

trevor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was absolutely fantastic, and the restaurant in the hotel was quite pleasurable
Overnattede 3 nætter i marts 2024
Svar fra Céline den 2. apr. 2024
Dear Sir,Thank you for your great review about your stay. We are delighted that you enjoyed our hotel, a stone's throw to from Leman lake and city center, and our typical Swiss restaurant with live music. It will be a pleasure to welcome you again in the near future.Wish you a very nice day.Best Regards

10/10 Fremragende

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Fikreta den 1. apr. 2024
Dear Mr Johnson,We would like to thank you for your stay with us and we hope you had a nice trip back home!Thank your so much for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Alonso

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Fikreta den 24. mar. 2024
Dear Mr Perochena,We would like to thank you for your stay with us and we hope you had a nice trip back home!Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you and your family again for a next stay.Best Regards

10/10 Fremragende

Bethan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely restaurant & breakfast area!
Overnattede 1 nat i marts 2024
Svar fra Fikreta den 18. mar. 2024
Dear Bethan,We would like to thank you for your stay with us and we hope you had a nice trip back home!Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel and our restaurant.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Favor

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service and clean space! I plan to revisit next time I'm in Geneva!!
Overnattede 1 nat i marts 2024
Svar fra Fikreta den 18. mar. 2024
Dear Ms Lee,Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you and your family again for a next stay.Best Regards

10/10 Fremragende

Philip

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The upgrade to the larger suite was lovely, plus birthday surprises as well. The dinner in the restuarant was superb, and everyone should do the fonsue cooking lesson, so much fun and cheese.
Overnattede 2 nætter i marts 2024
Svar fra Céline den 13. mar. 2024
Dear Sir,We just want to thank you for your great review you made about your recent stay with us. We are delighted that you enjoyed our charming hotel with our special attention for birthday as well as your cheese cooking class with dinner in our restaurant. We are happy that you keep good memories of Swiss hospitality and we hope to have the opportunity of welcome you again during a future stay in Geneva.Wish you a very nice day.Best Regards

8/10 Udmærket

Klaus

Overnattede 1 nat i marts 2024
Svar fra Céline den 13. mar. 2024
Dear Sir,Thank you for your great review you made about your recent stay with us. We are glad to know you appriciate our hotel. It will be a pleasure to welcome you again in the near future.Best Regards

10/10 Fremragende

Fanny

Overnattede 1 nat i marts 2024
Svar fra Fikreta den 1. apr. 2024
Dear Ms Connolly.We would like to thank you for your stay wit us and we hope you had a nice trip back home!Thank you so much for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

2/10 Forfærdeligt

Brett

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rude staff. Loud music from bar until late 1am. Room were not what I asked for. Room temp was over 80 degrees I. Both rooms.
Overnattede 1 nat i marts 2024
Svar fra Céline den 4. mar. 2024
Dear Sir,First of all, we would like to thank you for having chosen the Edelweiss for your reservation in Geneva and for having taken the time to give us your feedback.Your comment was brought to our attention and wish to assure that te comfort and the satisfaction of our Guests are our outmost priorities.We was really sorry to read that the professionnalism and availility of the staff didn't meet you expectation as well unusual music and warmth in the roomsWe would like to apologize most sincerely for your experience and assure you that is not typical of your normal services. Thank you for your valualble comments which allow us to improve the quality of our services. Hoping this communication receives your favorable consideration. We look forward to having the opportunity of welcoming you again in the near future.Best Regards

10/10 Fremragende

robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A great hotel, very close to everything
Overnattede 1 nat i februar 2024
Svar fra Fikreta den 26. feb. 2024
Dear Sir,We would like to thank you for your stay with us and we hope you had a nice trip back home!Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Sally

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean and inviting. Linens in excellent condition. Water and chocolates placed in side table for us. Sofa bed was made up, ready to use which was very much appreciated. Would recommend hotel.
Overnattede 2 nætter i februar 2024
Svar fra Fikreta den 20. feb. 2024
Dear Sally,We would like to thank you for your stay with us and we hope you had a nice trip back home!Thank you for your great review you made about your stay. We are glad that you enjoyed your stay and have taken good note of your impression about our hotel . Your feedback motives us to improve. It would be a pleasure to welcome you again for a next stay. Best Regards

10/10 Fremragende

Bruce

Overnattede 1 nat i februar 2024
Svar fra Céline den 20. feb. 2024
Dear Sir,Thank you for your great review you made about your recent stay with us. We are glad to know you enjoyed our hotel so much. It would be a pleasure to welcome you again in the near future.Wish you a very nice day.Best Regards

10/10 Fremragende

ROSA MARIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Fikreta den 16. feb. 2024
Dear Rosa Maria,Thank you for your great review you made about your stay. We are glad that you enjoyed your stay . Your feedback motives us to improve. It would be a pleasure to welcome you again for a next stay. Best Regards

10/10 Fremragende

Lynne Whipple

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, great staff, delicious breakfast and dinner. Room are most attractive and comfortable.
Overnattede 2 nætter i februar 2024
Svar fra Fikreta den 16. feb. 2024
Dear Ms Whipple,Thank you for sharing your comments about your recent stay with us. We are delighted that you had a very pleasant stay at Edelweiss's hotel. It will be a pleasure to welcome you again for a next stayKind regards

10/10 Fremragende

Helen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
It was a cosy and quaint hotel. Very typical Swiss feel. Very friendly and helpful
Overnattede 2 nætter i februar 2024
Svar fra Fikreta den 16. feb. 2024
Dear Helen,Thank you for your great review you made about your stay. We are glad that you enjoyed your stay with us Your feedback motives us to improve. It would be a pleasure to welcome you again for a next stay. Best Regards

6/10 Okay

Tanja

Overnattede 6 nætter i februar 2024
Svar fra Fikreta den 16. feb. 2024
Dear Madam,Thank you for sharing your comments about your recent stay with us. We are delighted that you had a very pleasant stay at Edelweiss's hotel. It will be a pleasure to welcome you again for a next stayKind regards

10/10 Fremragende

Gail

Rejste med partner
It was ideally positioned for our City Break and the staff couldn’t do enough for us. Great memories have been made.
Overnattede 5 nætter i februar 2024
Svar fra Céline den 9. feb. 2024
Dear Sir,We just want to thank you for your great review you made about your recent stay with us. We are delighted that you enjoyed our hotel and our location near Leman lake and city center. The whole team is happy to have contributed to your satisfaction. Look forward to having the opportunity of welcoming you again in the near future.Wit our Best Regards

10/10 Fremragende

valerie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Fikreta den 6. feb. 2024
Dear Valerie,We would like to thank you for your stay with us, thank you for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Amy

Overnattede 1 nat i februar 2024
Svar fra Fikreta den 21. mar. 2024
Dear Amy,We would like to thank you for your stay with us and we hope you had a nice trip back home!Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

DIANE

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Très bel hôtel avec personnels accueillant
Overnattede 1 nat i januar 2024
Svar fra Fikreta den 31. jan. 2024
Dear Diane,We would like to thank you for your stay with us and thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Shen Min

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
staff was friendly and helpful, room looks like it was remodeled, quite new, location was good: walkable to lake and old town
Overnattede 1 nat i januar 2024
Svar fra Céline den 26. jan. 2024
Dear Madam,Thank you for your great review you made about you recent stay with us. We are delighted that you enjoyed our hotel completely renovated, close to Leman lake and city center. It will be a pleasure to welcome you again in the near future. We wish you a very nice day.Best Regards

10/10 Fremragende

Mauricio

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Fikreta den 23. jan. 2024
Dear Mauricio,We would like to thank you for your stay at the hotel Edelweiss and thank you for sharing your great review about your stay.We look forward to welcome you next time.Kind regards

10/10 Fremragende

Hyden

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, helpful staff, spacious room
Overnattede 1 nat i januar 2024
Svar fra Fikreta den 23. jan. 2024
Dear sir,Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.It will be a pleasure to welcome you again for a next stay.Best Regards

10/10 Fremragende

Jill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel and staff
Overnattede 3 nætter i januar 2024
Svar fra Fikreta den 15. jan. 2024
Dear Jill,We would like to thank you for your stay at the hotel Edelweiss and thank you for sharing your great review about your stay. We are glad that you enjoyed your stay with us. Your feedback motives us to improve. It would be a pleasure to welcome you again for y next stay.Best Regards

8/10 Udmærket

Russell

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient hotel from the train station. Lovely beds and good location
Overnattede 1 nat i januar 2024
Svar fra Fikreta den 15. jan. 2024
Dear Russell,We would like to thank you for your stay with us and thank you for sharing your great review about your stay. We are glad that you enjoyed your stay with us. Your feedback motives us to improve. It would be a pleasure to welcome you again for y next stay. Best Regards

10/10 Fremragende

david

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bien
Accueil très sympathique. Chambre petite mais confortable et bien équipée. Décoration montagnarde chaleureuse. Dans la chambre, on quitte la ville pour se retrouver dans une ambiance typique des sommets. Hôtel proche du lac à pieds. Pas de parking sur place.
Overnattede 1 nat i december 2023
Svar fra Céline den 8. jan. 2024
Cher Monsieur,Nous vous remercions infiniment d'avoir pris le temps de nous rédiger un commentaire suite à votre séjour dans notre établissement et pour votre excellente note attribuée. Nous sommes ravis que vous ayez apprécié notre hôtel, tout récemment rénové, dans le style Chalet Suisse en ville. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans une futur proche. En vous souhaitant une agréable journée.Avec nos Meilleures Salutations

8/10 Udmærket

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property has really nice decor, cozy ambiance and staff were very helpful. Room and bathroom were very clean. Bed was comfortable. Bathrooms are modern but small. If you are tall, the shower in our room would not have worked for you. This varies by room as our second room, the shower height was fine. Restaurant food and service was very good. Location was convenient to the lake but it was loud outside at night as there is a pub open until 5am near by. We heard people screaming outside on the street at 3am. Also, you can smell the cheese fondue throughout the reception - if you are sensitive to smells or not a fan of the smell of cheese, this will bother you. The elevator is also very small but this is common in Switzerland. Overall we enjoyed our stay.
Svar fra Fikreta den 8. jan. 2024
Dear Steven,Happy New Year and all the best for 2024!Thank you for your stay at the hotel Edelweiss and thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel and our restaurant.You are wright about the smell of chesse but when restaurant is full and since it is our speciality sometimes we can smell the chesse at the reception and coridor.It will be a pleasure to welcome you again for a next stay.Best Regards

8/10 Udmærket

Grégory

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Fikreta den 4. jan. 2024
Dear Sir,Thank you for your great review you made about your stay. We are glad that you enjoyed your stay and have taken good note of your impression about our breakfast room. Your feedback motives us to improve. It would be a pleasure to welcome you again for a next stay. Best Regards

10/10 Fremragende

Damian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Swiss gem near the lakeside
A really lovely cosy hotel a skip from the lake. Fantastic restaraunt with live music to accompany the meal. A one man umpa band including a giant horn extraveganza. Nice breakfast too.
Overnattede 1 nat i december 2023
Svar fra Fikreta den 31. dec. 2023
Dear Sir,Dear sir,Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel and our restaurant with Swiss music.Edelweiss team wish you a Happy New Year and all the best for 2024.It will be a pleasure to welcome you again for a next stay.Best Regards

6/10 Okay

Loris

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Un serveur malhonnête..( avec lunette dans la 50 aines ) apres avoir demander poliment un chocolat chaud ,pour le boire en terrasse nous a remballer comme des merdes. Aucun professionnalisme, qui ne sais pas gerer son stress..
Overnattede 2 nætter i december 2023
Svar fra Céline den 5. jan. 2024
Cher Monsieur,Nous vous remercions d'avoir choisi notre établissement pour votre séjour à Genève et d'avoir pris le temps de nous rédiger un commentaire. Nous espérons que vous ayez apprécié notre l'hôtel. Toutefois, nous prenons bonne note de votre retour concernant notre restaurant et nous sommes profondément navrés que votre expérience n'est pas été à la hauteur de vos attentes et nous souhaitons nous en excuser. Sachez que votre remarque est prise en considération de manière très précise et des mesures correctives sont mises en place. La satisfaction de nos Clients reste une priorité. Permettez-nous de nous donner l'opportunité de nous améliorer et espérons vous accueillir à nouveau lors de votre prochain séjour.Avec nos meilleures salutations.

8/10 Udmærket

Taylor, Charlotte

Overnattede 1 nat i december 2023
Svar fra Fikreta den 31. dec. 2023
Dear sir,Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel. Edelweiss team wish you a Happy New Year and all the best for 2024.It will be a pleasure to welcome you again for a next stay.Best Regards

2/10 Forfærdeligt

CAROLINA

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Aunque el hotel estaba parcialmente vacío nunca nos hicieron el upgrade de habitación. Tampoco nos dieron la botella de vino. Y lo peor de todo es que no hicieron la limpieza. Cuando regresamos de pasear, el cuarto estaba como lo dejamos antes de salir. Si entraron a la habitación pues dejaron unos chocolates, pero no tendieron las camas, ni limpiaron el baño. Muy mal. No regresaría nunca más. No lo recomiendo.
Overnattede 2 nætter i december 2023
Svar fra Fikreta den 4. jan. 2024
Dear Madam,Edelweiss team wish you a Happy New Year and all the best for 2024!Thank you for sharing your comments about your recent stay with us. We are sincerely regret that your experience was not up to your expectations and would like to extend our most sincere apologies. Be assured that your remark helps us to improve.It would be a pleasure to welcome you again for a next stay.Kind regards

10/10 Fremragende

Ann, Austin

Overnattede 1 nat i december 2023
Svar fra Fikreta den 31. dec. 2023
Dear Madam,Thank your for sharing your great review about your stay. We are glad that you enjoyed your stay with us and we have taken good note of your impression about our hotel.Edelweiss team wish you a Happy New Year and all the best for 2024.It will be a pleasure to welcome you again for a next stay.Best Regards