Dear Gert,thank you for sharing your review regarding your stay with us. I am sorry to see you stay did not meet your expectations fully, please accept my apologies for that.If you would like to share details of your stay, my e-mial address aleksandra.wentowska@accor.com is under your disposal.Kind regards,

Dear August,thank you so much for all kind words :) We are truly happy you had a pleasant stay with us and already looking forward to welcome you back at Mercure Gdańsk Old Town hotel really soon :)Kind regards,

Dear Mr Hubert,thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay and appreciated our convenient location near the main train station and the Old Town :) It's great to know that you found all the sights easily accessible on foot and enjoyed the stunning views of the city from the upper floors :)We are also delighted that you enjoyed our breakfast selection. Providing a variety of delicious options for our guests is very important to us.We look forward to welcoming you back to our hotel soon!Best regards from Gdańsk,

Dear Mr Johannes, thank you for your kind feedback! :) We're delighted you enjoyed your stay with us and we hope to welcome you back really soon!Kind regards from Gdansk and team of Mercure Gdańsk Old Town hotel!

Dear Gokhan, thank you for sharing your positive feedback! We're delighted to hear that you enjoyed our central location right next to the main train station. It's great to know that the nearby attractions were easily accessible on foot. We take pride in offering delicious dining options in close proximity as well. We hope to welcome you back soon for another enjoyable stay!

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the keycards during your stay. We understand how frustrating it can be when you encounter difficulties accessing your room. Rest assured, we will address this matter with our team to ensure a smoother experience for our Guests in the future.We're glad to hear that despite this issue, you found the hotel to be nice We strive to provide a comfortable and enjoyable stay for all our Guests, and your comments help us in our continuous efforts to improve. If you have any further concerns or feedback, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a seamless experience on your next visit.Warm regards,

Dear Mr Maciej,thank you for sharing your experience! It sounds like you had a wonderful time exploring Gdansk and that your decision to try a new hotel was a great one :) I'm glad to hear that the hotel's location, amenities, and staff met your expectations. It's always fantastic to find a place that feels like home away from home :) Your recommendation will surely help others planning their trips to Gdansk. Looking forward to welcoming you back on your next visit!

Thank you Marius! And looking forward to welcome you back really soon!

Dear Omerthank you very much for your kind words and fantastic feedback! We're delighted to hear that you appreciated our service and had a pleasant experience with us. It's especially gratifying to hear that you enjoyed our delicious drinks and that Kasia provided you with the best service We'll make sure to pass on your praise to Kasia and the rest of our team.Thank you so much!