Hoteller nær Garden City Pavilion Arcade

"I am astounded at the rudeness of the staff. I called days before our trip and added the pet deposit. Their website says pet friendly. When we checked in, they placed us in a room that doesn't allow pets. They then said we had to "get rid" of our pet in order to stay there. The desk attendant was on the phone with another person who was very loudly saying that it wasn't their problem, it was mine. So incredibly rude and uncalled for in a hospitality industry. We were told we had 30 minutes to...

"Great walkable location! Plenty of options for eating, and close to the beach. Beautiful view from our balcony. "

"Still doing renovations. Avg $125 per night this stay. Unacceptable room condition. First suite was not serviced and had an empty patch of cigarettes, coffee cup from previous guest and an unmade bed. Second room on fifth floor had a torn apart hallway well no carpet. Room was newly renovated, but had no trash cans, tub filled with dirt and dust which I had to clean before use and a tub spigot that pulled out of the wall during use…on top of all that, they still do not offer breakfast because...

"Everything was fine"

"Dejlig atmosfære, utrolig imødekommende personale og hyggelig gård. "

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"Great rsort"

"Great value "

"This place is excellent & so is the staff. Spacious rooms, clean spaces and awesome activity center. My only complaint, and it’s kinda a big one…I booked this in December. When I checked back on the reservation in March Expedia noted pool maintenance would be taking place the week we booked. I called Hilton 3 times to inquire which pool to ensure my kids would have a pool to swim in. Each time I called I was told they have no information on any pool maintenance. Of course once we arrived it was...

"Great breakfast, centrally located."

"Fantastic 😍"

"Paid extra for a sea view, it seemed that the better rooms with a proper sea view and higher floors required an upgrade when you check in, which they kept pushing. Most of the pools were closed or dirty. The hotel is on the flight path. We had a junior suite and this has a window to a corridor, so anyone walking past looks in at the bed. Then you also have to pay extra for parking, resort fees and tax, so will have to add $60 per night to the hotel cost. "

" The entire hotel was closed. No communication except this review request. I had to scramble to find other accommodations and quality inn surfside took my money and left me with nowhere to stay."

"Me and my family came here for spring break and it was okay. I booked a penthouse I felt it could’ve been cleaner I found hair in the freezer the beds were a little uncomfortable with very thin comforters. Also water wouldn’t get hot so showers were very quick because it was too cold. It was advertised that we would receive a hotel credit of $200 however when I checked in the front desk associate gave me a coupon book worth $200(bad advertising) but what me and my family like the most about the...

"The room was very nice. Large area. It took a while to figure out how to work the thermostat controls and get the temperature to a comfortable area. The heat was a bit spotty in the living room area vs say the bedroom. The fireplace helped with living room heating. The comoliment of kitchenette dishes was sufficient for the time stayed. I did have a couple critical comments. Bei g on the 1st floor I could clearly hear the sales presentation of the other IHG owned property. It made sleeping in,...

"The breakfast menu was fresh and well stocked. The staff was extraordinarily friendly and accomodating"