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Anmeldelser af Super 8 by Wyndham Gananoque/Country Squire Resort

2.5 out of 5
Super 8 by Wyndham Gananoque/Country Squire Resort
715 King Street E, Gananoque, ON

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 274 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 380 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 175 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 96 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 77 af i alt 1002 anmeldelser" "

7,4/10

Rengøring

8,2/10

Service og personale

7,0/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jesper

Overnattede 2 nætter i juli 2023
Svar fra Front Desk Manager den 21. jul. 2023
Dear Jesper, Thank you for kind review !!We are happy to note that your stay at our hotel was comfortable in all aspects. We hope to see back soon !!Thanking you,Super 8 Gananoque !

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Okay til en overnatning på turen - sengene var super gode, og der var rent.
Overnattede 1 nat i september 2022
Svar fra Carol den 24. sep. 2022
We appreciate your rating and do hope to see you again.

8/10 Udmærket

Peter B.G.

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i september 2018
Svar fra Carol den 23. okt. 2018
We thank you for your feedback and hope to see you again.

8/10 Udmærket

Somayeh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
clean and cozy place
Overnattede 1 nat i maj 2024

10/10 Fremragende

Vannary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
I had great vacation
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Dylan

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The whole experience at the motel felt super dirty I did not feel clean for the entirety of my stay
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Terrill, Ottawa

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
As expected, no surprises
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jacqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The managers of the property were friendly kind and accommodating. They also welcomed us to come back again soon. Our room was clean and comfortable with a balcony and sitting area . We enjoyed a continental breakfast and a coupon to the casino as well
Overnattede 1 nat i maj 2024

6/10 Okay

Maryann

Rejste med familie
In desperate need of maintenance.
Overnattede 1 nat i maj 2024

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale
This hotel was budget priced. It was good value for money. The only negative I can point to was the breakfast which was “continental”and was not available until 9:00 am. luckily I had planned to take my own breakfast. All in all the hotel was good value for money
Overnattede 1 nat i maj 2024

8/10 Udmærket

Alan, Milton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very clean. We had the room by the rear door which closed loudly.
Overnattede 1 nat i april 2024

8/10 Udmærket

Janet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Gagandeep

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

John

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The breakfast was brutal. The hallways were disgusting. The room heater was louder then a tractor engine. The jetted tub was louder then a jet engine. The fire place doesn't turn on. There was a vent in the bathroom hanging from the ceiling. We cancelled after one night even though we likely will pay for two.
Overnattede 2 nætter i marts 2024
Svar fra Front Desk Manager den 23. mar. 2024
Dear Mr. John, Firstly, you should read & understand how the third party application and policy works and increase the knowledge about the same. No one would stay in a room with almost everything non-functional as you mentioned above. Still you had stayed for a night without making any cancellation or raising a complaint to front desk & Expedia partner. Hence, it proves that you bad review is just to defame the hotel, as something does not work according to your wish. We do not encourage such kind of guest. Thanks,Super 8 Gananoque

6/10 Okay

BRADLEY, North River

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

4/10 Dårligt

Raymond

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cleanliness was not so good, dirty glasses, toilet, sink did not drain, dust bunnies, opening of jacuzzi jets dirty. The continental breakfast is more like a snack for kids.
that's not a continental breakfast!!!!!!
Overnattede 1 nat i februar 2024
Svar fra Front Desk Manager den 23. feb. 2024
Dear Raymond, Thanks for your important review ! We are sad to know that your recent stay was not up to the expectations. We take pride in our room cleanliness quality & its our constant goal to achieve it. However, none of this things you mentioned in your review was brought to front desk attention during your stay. We would request you to bring any such incidence to front desk attention, if it occurs in near future so that appropriate and immediate action could be taken. We are sad to note that our Grab & Go FREE breakfast was not to your likings. We do serve FREE Continental/Hot breakfast during our peak season. We hope to see you in future for much improved experience. Thanking you Super 8 Gananoque !

4/10 Dårligt

MIke

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

8/10 Udmærket

Megan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

6/10 Okay

Shauna

Advertised hot breakfast, all we got was a paper bag with juice, yogurt and a muffin. Drain in bathroom was very slow draining. Beds were comfy but lumpy pillows. Rooms are big and clean and liked the view from the window.
Overnattede 2 nætter i februar 2024
Svar fra Front Desk Manager den 23. feb. 2024
Dear Shauna, Thanks for your important review ! We are sad to know that your recent stay with us did not meet your expectations. However, you enjoyed our spacious room and the view. Please note that it is clearly mentioned on Expedia website about FRE On the GO - Breakfast during our winter season. We do serve FREE Continental/Hot breakfast during our peak season. While booking online, please make sure to go through services provided by hotel which is briefly mentioned, so as to avoid disappointment during the stay. We hope to see you in future for much improved experience. Thanking you Super 8 Gananoque !

2/10 Forfærdeligt

Dakota

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Most of the king bed jacuzzi bath room was in poor condition- broken pieces, mixed floor boards, broken tiles, falling off fixtures, dents in the wall, etc. Pillows were not full sized, just a bunch of small ones on the bed. Tv is outdated with no guide. Didn’t plow or shovel any of their parking lot after a big snow fall. Walls are thin. A lot of strange banging after 7 pm. Wifi didn’t work.
Overnattede 1 nat i februar 2024

4/10 Dårligt

Melissa

Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Michel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice stay
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

william allan

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No heat No working fireplace No working hot tub Prepackaged muffin for breakfast No choice
Overnattede 1 nat i februar 2024

6/10 Okay

Donald

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Place is in serious need of upgrades.
Overnattede 1 nat i februar 2024

6/10 Okay

steve

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Phone and fireplace didnt work. Ac/heat unit was very loud, difficult to sleep. Staff was made aware, they were good to deal with.
Overnattede 1 nat i januar 2024

10/10 Fremragende

stephen

Overnattede 1 nat i januar 2024

8/10 Udmærket

A

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Pietro Luigi

Overnattede 3 nætter i december 2023

6/10 Okay

Diane

Rejste med familie
Synes ikke om: Service og personale
Overnattede 6 nætter i december 2023

10/10 Fremragende

Bhreigh

Overnattede 1 nat i december 2023

10/10 Fremragende

Franciane

Overnattede 1 nat i november 2023

6/10 Okay

George

Synes godt om: Service og personale
The best thing about this property is its location as it's right off the highway. That being said, the property is tired, showing its age, and generally unkempt. I was "upgraded" to a king suite, but the suite was just as tired and dated as the property. I was especially disconcerted by the fact the mattress was visible. It was covered with a flat sheet, not a mattress cover and fitted sheet. I did not sleep well because the sheet kept bunching up under me, exposing the mattress. I don't think I'll be staying at this property again, despite its convenient location.
Overnattede 1 nat i november 2023

4/10 Dårligt

Debra, Peterborough

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property surrounded by un-raked leaves. Bathroom sink in the room had clog and water would not drain. Asked for repair and a young man came to the room with a screwdriver (????) and stabbed at the drain opening which was not only an odd approach, but did little to solve the problem. Shower head was not adjustable and water sprayed over the door onto the wall. No skilled maintenance personnel. Room dated and musty. Would not recommend.
Overnattede 2 nætter i november 2023

8/10 Udmærket

jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

8/10 Udmærket

Christine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very close and convenient to the venue we were attending. The thing I didn't like was that the complex was too mazy and hard to find like the lobby-You had to go in and out to get there.Other than that it was fine. I'd stay there again.
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Tina

Rejste med partner, Forretningsrejsende
Synes ikke om: Faciliteter
Hotel was somewhat clean but very old and worn. The fireplace didn’t work remote for heater didn’t work cracks in the tile surrounding the jacuzzi tub. The hotel was super loud, you could hear people in the hallways, when outside doors closed the whole building shook, the room beside us had a major screaming fight at 330am, which went on for at least half hour. Sketchy situation. The outside areas around the hotel seem neglected. Leaves everywhere doesn’t look like any effort has been made to clean up the outside. Looks tired neglected and old. Will not stay here again or recommend it
Overnattede 1 nat i november 2023

8/10 Udmærket

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

6/10 Okay

Ann

Synes godt om: Rengøring
Overnattede 1 nat i november 2023

10/10 Fremragende

Mai Qing

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location and services.
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Robyn

Overnattede 1 nat i november 2023

8/10 Udmærket

Karen, Pickering

Synes godt om: Service og personale
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

P

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel looks nothing like the pictures online. It’s extremely rundown. Typically I don’t mind that if I know what I’m getting. But this is far from that. I prefer small mom and Pop establishments to large hotel chains. Cleanliness is mandatory. This hotel did not meet that requirement. The two wine glasses in the room were dirty. Also, the breakfast, although included is extremely minimal. The online photos suggest that outa hot breakfast, not even close. Sadly, I cannot recommend this hotel from any perspective. I felt deceived by the online impression.
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Tom

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was no hot breakfast at all it’s dirty and rodents scratching in the wall bed was broken when checked in holes everywhere with peeling paint threw out the hallway black mold in the hot tub in the room and in the shower towel rack in the bathroom feel off the wall towels had a musty smell to them and there was no maid service at all
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Jean

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean. Awesome breakfast. Nice property to walk around.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Carl

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Sheri-Lee

Overnattede 1 nat i oktober 2023

6/10 Okay

Leona

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This property has changed hands over the years and is now Super 8. We have stayed here over the years many times and never had an issue. Now being Super 8 we were disappointed with our stay. 2 nights and no housekeeping hall ways were stale, door to restaurant locked, no hot breakfast ( which we always had before and apparently in the summer with Super 8 only) Our room was by the door to outside and ppl seem to gather there and talk. Anytime we went to front desk there was no one around and we had to wait. The couple who checked us in were friendly. Let’s say we may not be going back, we were left a little sour.
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Charles

Overnattede 2 nætter i oktober 2023

4/10 Dårligt

Kristine

Synes ikke om: Overnatningsstedets tilstand og faciliteter
It’s an out dated motel that smells musty. The only king rooms are up stairs with old carpeting. Charged us 35 more to go to 2 queens I’n a deluxe room they called it. The shower was a cheap plastic covering. Pillows tiny not even standard size. Mattress old and hard. Don’t stay here. We like gananoque and it’s great when travelling with a dog however we won’t stay here again.
Overnattede 1 nat i oktober 2023