We just got married and wanted to extend our honeymoon by one more day, and we found an amazing room available at the DoubleTree on Expedia...or so we thought. To start, we did not get the room we booked on Expedia (1 king, corner balcony). We were told that the room we reserved was "flooded by the guest in there the night before". The front desk offered us another room, which was significantly cheaper and when we brought this to their attention they said "well, that's what happens when you book through a 3rd party" and then tossed us some complementary cookies we would have gotten anyways. Upon entering the room, the carpet was ripped up and the bathroom was not clean. I reached out to Expedia about the issue and they said they could cancel our booking and a refund would be at the discretion of the hotel management. We didn't want to have to fight as we were tired and just wanted to rest so we chocked it up to lesson learned. Only 1 elevator was in operation and according to other guests, that's been the situation for years. Finally, about 45 minutes before checkout, someone came knocking on our door asking if we were checking out. I have never had that happen at a hotel before and we felt very rushed to get out (nevermind that it was POURING rain outside so all of our stuff got wet because we were just trying to get out of there). Do yourself a favor and find another place to stay other than here - I wish we had.