"From the moment I stepped into the house, I was welcomed with open arms by the wonderful hostess, Abir. She made me feel immediately at home and like I was staying with family.
This place is magical, filled with history and generations of stories. The room had everything I needed, and the bed was very comfortable. But what made my stay truly special was the warmth and genuine hospitality.
I would come back in a heartbeat and highly recommend this beautiful place to anyone visiting the holy town...
"Front desk staff was great! But we had to change rooms 3 times. The first two were old and door broken/ no WiFi. The third room was actually like the picture in the advertisement. Very disappointed For a 9.2 star rated hotel . It is more like 3 star hotel depending on what room they give you."
"The hotel was beautiful but the front desk was not helpful we got a small room for 3 people the extra bed was uncomfortable and the manager promised us a bigger room and did not honor it… the other staff were fantastic great service… faid was the front desk manager and not helpful at all"
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