Hotel i Galena Historic District, Galena

"The Irish touches, particularly the water colors hung throughout the property are charming, the staff very helpful, endless coffee bar most welcome. The attached restaurant/bar provides a hearty breakfast and top notch dinners, though the well- performed live music in the evenings is loud for my taste. The little indoor pool, very small workout room, & a woodland hiking loop behind the hotel offer many opportunities for exercise, as does the 15 minute walk to downtown Galena and its many...

"My experience at this hotel was extremely disappointing. During my stay, I found a cockroach in my room, which made me feel uncomfortable and unable to sleep for the rest of the night. What made the situation even worse was that management completely ignored my messages and failed to follow up or offer any meaningful resolution. Cleanliness and customer service are basic expectations, and this hotel failed in both areas. I would not recommend staying here based on my experience"

"It was beautiful and clean but they don’t clean out room which we stayed 2 nights. We had to call down they apologize and brought towels"

"Hotel needs updating"

"Cute historic building. Very helpful staff. Due to age of building, a bit noisy but they supplied earplugs! Breakfast had a good selection of items. If you have issue with stairs, this might not be the property for you."

"Clean room.Staff wonderful. All property looks little bit older. Swimming pool. It's it's smaller than I expected. Everything it was okay. We have affordable good stay"

"I was very surprised that there was not a complementary breakfast. As I was showering in the morning, I found a washcloth hanging over my shower curtain from a previous person’s stay. As this hotel was connected to a casino when I came home Friday evening from visiting my relatives I had to park significantly far away from the front door of the hotel. That was a safety issue for me."

"Was ok. Clean but property was outdated, which I guess you could say, added to the charm. A good coat of paint, some dry wall and tile fixes would freshen things up. Husband thought our room looked worse than others, so maybe we were just unlucky and got a pet room, (no carpet) even though we didn't bring a pet."

"Toilettet kunne ikke skylle ud og vandet rendte konstant. Jeg fik en op for at fikse det, og så gik jeg ud efter mad og regnede med at det ville være fixet når jeg kom tilbage, det var det så ikke og de var gået hjem for dagen. Så opdagede jeg at det kolde vand slet ikke fungerede i brusseren så det var utroligt varmt vand der kom ud. Så måtte overnatte uden et toilet."

"Room had damage to walls, loose floor tiles in the bathroom, water damage on the ceiling in the bathroom, and the thermostat did not control the temperature. For 250 a night I would expect the rooms to be taken care of."

"Small pool was completely overrun with young boys (little league?) -- unsafe jumping and running around. My boys were nearly jumped on 2x and were hit on the head with a ball. Supervising adults were visibly intoxicated and actively drinking at pool. Was going to complain to manager but when he came out of the darkened restaurant to the desk, he himself was disoriented and apathetic to situation. Was given 2 towels for 4 ppl staying in room. Buffet breakfast cost $50 for what other hotels would...

"Loved the breakfast and pool. Rooms are spacious and staff is friendly and helpful. Would 100% stay again. So close to everything we needed!"

"Noisy"

"The place was beautiful, clean and comfortable. It is a hidden gem in the mountains."

"The decor was nice and home. Abe the establishment was very clean."

"Leave out the breakfast and lower the price. The included breakfast was sub par."

"Convenient parking"

"Staff was very friendly. My room was never cleaned. I had fresh towels on day 3, but other than that I had to ask to have things done."