Hoteller nær Friends of Alum Creek Dog Park

"My only complaint is that they lost my reservation from Expedia. Booked in January, I called to confirm beginning of June and the manager said they were fully booked. Somehow he managed to "find us a room"... Needless heartache because they didn't see the reservation."

"This is the second time within three years that I have stayed at the Drury Hotel Polaris. Both times have been such a pleasant surprise. The property and my rooms have been very clean, which is the most important thing for me. The staff has been super friendly and helpful. The breakfasts and dinners have been enjoyable. I highly recommend this hotel to everyone!"

"The staff was very pleasant and helpful. The outdoor space was very nice."

"Very clean room! Perfect for my work trip! Would stay here again."

"Great experience. Way nicer then the punjabi hotel we stayed at in south dakota"

"Room was spacious and clean and the front desk was friendly upon our arrival. She recommended places for dinner as well."

"Very nice place."

"I checked in late at night and was surprised to see a notice at the front desk stating that parking was $10 per day. This was not advertised; I had no other option. There is plenty of parking, and one could park at one of the adjacent shopping centers. But ten dollars a day is a surprise, and to me it's cheating. It's advertising a price and then adding on when you get there. And you have no other option. I asked how many people walk to the hotel from the airport. Obviously none. Nobody walks to...

"Edible but could be more appealing."

"Pool out of order for one day of our stay. Pillows are poor quality. Breakfast buffet was adequate."

"Room ac was broken with no offer to help remedy the situation"

"The pictures are not accurate."

"Staff was top tier!"

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"There was trash daily in hallways, overflowing trash cans everywhere. Liquid and food trash in elevators. The staircase was cleaner than the elevators. My room and the hallway it was off of smelled like mold, carpet in bad shape, obvious water damage, tub didn’t hold water, needed a wrench to turn on shower or any water going to shower, toilet randomly ran water consistently. Cable channels kept going out. Staff never answers phone forcing you to walk allllllll the way to the front desk, mostly...

"We had a wonderful stay! Check-in was quick and easy, and the staff was friendly, welcoming, and always willing to help. The bed was incredibly comfortable, making it easy to relax and get a great night’s sleep. Overall, we had a very positive experience and would definitely stay here again on a future visit."

"Not exactly a very modern facility, but it was clean and nice, with friendly and helpful staff. We would stay again!"

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