Hoteller nær Frau Rauscher Brønd

"The hotel is at the outskirts of the party quarters, however, we did have a room facing an ally, so relatively quiet. The hotel expect the guest to use self check-in, but the system didn’t work when we arrived. Luckily, there were one person hidden away on the next level/floor who could help. The room was okay, but the bathroom was lacking. It looked alright, but we could either take a bath in a bathtub or stand in the bathtub and shower. We prefer to shower - to save on use of water - but as there were no bath curtains the floor got quit wet. In addition, we had to put one of the towels in the bottom of the tub, so we could stay steady on our feet while taking a shower. This needs to be improved. The breakfast was also okay, apart from being partially vegan, which ment no eggs or bacon etc. All in all an okay hotel if you are vegan, like bathing in the tub and like to party. We are not that kind of folks."

"Venligt, professionelt og imødekommende "

"Personalet er super venlige og imødekomme og hjælpe med alt der kan være udfordrende når man rejser rundt og ikke nødvendigvis taler sproget super godt.. plus hotellets belligehed er tæt på en park med masser af muligheder. "

"Venligt personale, god placering, nice bar"

"Godt værelse og god morgenmad. Fin beliggenhed"

"Langsom indcheckning. Ingen muligheder for købe kaffe eller andet udenfor morgenmadstiden. "

"Meget begrænset morgenmadsudvalg som bar præg af præfabrikerede fødevarer, der ikke rigtig smagte af noget, og som var hårdt tilberedt. Der var selvbetjening og man stod selv for afrydning til morgenmaden. Der var ingen service. Trappeopgangen var fuld af støv og nullermænd. Værelset var ok, men møblerne af krydsfiner og døren til toilettet var meget stram. "

"We stayed for two nights at this reasonably priced, fairly new, and centrally located hotel in Frankfurt. Unfortunately, we will not be returning. The reason is simple: while the design appears modern and well thought-out, the actual execution is very poor. The hotel is severely understaffed, leaving the few employees in the 6th-floor bar responsible for nearly everything apart from cleaning. As a result, there is little time left to attend to the needs of the guests. Check-in must be done digitally at the bar, and when it comes to parking, staff can only vaguely suggest that there “might be an agreement somewhere.” There is no phone in the room, and no one available to provide assistance when trying to figure out how things work. The breakfast buffet is largely empty unless you arrive early, and the limited staffing conditions mean that any questions or requests for help are either ignored or met with visible stress. It is a shame, because this hotel has the potential to be a hidden gem in Frankfurt – but at present, it is far from that. I rarely write negative reviews, but in this case, it is necessary. The hotel urgently needs to create a better structure to support its staff so that they, in turn, can support their guests. As it stands, one is more likely to leave with frustration and stress than with satisfaction."