Hoteller nær Franciscan Health Munster

"I booked this hotel from out of town! When I got there the staff were really nice and the hotel was very clean! I stayed do 4 days on my 2nd day my room key to the pool didn’t work! The lady Char at the front desk made it seem like it was my fault and told me she needed to look into my reservation and just had a nasty attitude because she took my key and locked me out of my room! I waited over 30 minutes for her to figure out what’s wrong with my key that she kicked me out of my room with....

"Yes"

"Ok "

"So I’m going to be 100% honest on this review. The staff especially Amanda was amazing! Everyone was so helpful and so kind and accommodating. The rooms were clean however my first room we checked into had a terrible pet order smell. However Amanda and her team took care of that and got me moved to another room and that room was so much better. Both rooms were clean but the first one just had that pet Odor. The breakfast was soooo good! We were there for AAU games so we had a bunch of boys with...

"It was ok for 1 nights stay The breakfast was fine."

"I’ve had exemplary experiences with Marcia, Lupe, William, Kya and Erica. If there’s a need or a problem it is rectified efficiently and expeditiously!! I would definitely recommend the stay on the outside of Spring Break weeks. 👍 As well, had a chance to spend the weekend with Shaunee. Very pleasant and kind. Tried her best to be attentive and patient! Kudos!!"

"I’ve stated this Property many times. And it delivered the same experience I always expect."

"Nice friendly vlean environment "

"I contacted the hotel prior to my stay to request a microwave, but upon arrival I was told the hotel doesn’t have microwaves at all. This was inconvenient since I brought food with me that I couldn’t use. I also confirmed ahead of time that my room would have a shower, but it actually had a bathtub instead. During my stay, I found a cockroach in my room. I reported it to the front desk, and they were willing to move me, which I appreciated. There are very few accurate guest photos online, so...

"The Bistro staff were very friendly and helpful. The food was fresh and very tasty. "

"Very nice "

"Parking was easy and free. The lobby is clean and beautiful as well as the rooms. The staff was super nice. I will definitely be going back!"

"Parking is easy, but location can make ingress and egress difficult. The property needs updating."

"Yes."

"Yes"

"Blood stained mattress and potentially ceiling, lamp coming out of the wall. "

"Excelente "