Lounge i lobbyen
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Anmeldelser af Muthu Fort William Hotel

3 out of 5
Muthu Fort William Hotel
Achintore Road, Fort William, Scotland

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 106 af i alt 348 anmeldelser" "
Bedømmelse på 8 − Udmærket. 101 af i alt 348 anmeldelser" "
Bedømmelse på 6 − Okay. 71 af i alt 348 anmeldelser" "
Bedømmelse på 4 − Dårligt. 46 af i alt 348 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 348 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

6,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Max

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Muthu Fort William den 6. sep. 2023
Dear Max,Thank you very much for choosing Muthu Fort William and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of MFW, I look forward to welcoming you back soon. Regards/MFW

8/10 Udmærket

Mette Berg

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra MFW den 9. maj 2023
Dear Guest, many thanks for taking the time to leave us some incredible scores and comments, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

4/10 Dårligt

Bjarne

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Dårlig stand og for dyrt
Værelset og gange lugtede dårligt og ventilationen på badeværelset virkede ikke. Generelt så det ud som om det var en dårlig gør-det-selv mand der havde udført arbejdet. Personalet var søde og hjælpsomme, men hotellet var i meget ringe stand, der slet ikke lever op til prisen.
Overnattede 2 nætter i maj 2022
Svar fra Muthu fort William Hotel den 18. maj 2022
Dear bjarne, Thank you for taking time to make a review. We are sorry for the incident and will report it to the due Department. We hope to welcome you back in the near future. Warm regards, Muthu Fort William Hotel

10/10 Fremragende

Max

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic place
Fantastic place with a friendly atmosphere, and an amazing staff, and good food. All that for a low price.
Overnattede 2 nætter i september 2019
Svar fra Chris Vind den 23. sep. 2019
Thank you so much for taking the time to leave a review. We are delighted that you enjoyed our hospitality and felt welcome. We hope to welcome you back in the future.

8/10 Udmærket

Lars, 4750 lundby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig atmosfære og venlige personale
Overnattede 1 nat i september 2018
Svar fra Muthu Fort William Hotel den 5. apr. 2024
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, MFW

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 1 nat i maj 2024

10/10 Fremragende

Paul

Rejste med partner
Beautiful place.
Overnattede 1 nat i maj 2024
Svar fra Muthu Fort William den 22. maj 2024
Dear Paul, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us. Your kind words mean a lot to us. We look forward to welcoming you back again soon! Regards/MFW

10/10 Fremragende

Tedra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff and service were exceptional. Breakfast buffet was outstanding too! We also had dinner there one night. Impeccable service and the food was very good. Try the Apple Tea - it was so soothing and delicious!
Overnattede 2 nætter i maj 2024
Svar fra Muthu Fort William den 20. maj 2024
Dear Tedra, Thank you for the brilliant feedback! We are so glad to hear that you enjoyed your stay with us, from the comfortable room to the delicious meals. Our staff works hard to make sure every guest has a wonderful experience. We appreciate your recommendation and look forward to welcoming you back again! Regards/MFW

8/10 Udmærket

Nico

Synes godt om: Rengøring, service og personale
Sehr freundliches Personal
Overnattede 1 nat i maj 2024
Svar fra mfw den 20. maj 2024
Dear nico, Thank you for the brilliant feedback! We are so glad to hear that you enjoyed your stay with us, from the comfortable room to the delicious meals. Our staff works hard to make sure every guest has a wonderful experience. We appreciate your recommendation and look forward to welcoming you back again! Regards/MFW

8/10 Udmærket

Kerstin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra mfw den 20. maj 2024
Thank you for taking the time to share your feedback with us. We hope to welcome you back soon. Many thanks

8/10 Udmærket

Kenneth, Monte Sereno

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyable stay, parking was a bit tight but fine for us for 2 nights. Staff are fantastic, I haven’t had such a pleasant, helpful, and accommodating staff in ages. The dinner and breakfast were both good with dinner being very good. Walls are a bit thin but that is likely the age of the property issue.
Overnattede 2 nætter i april 2024
Svar fra Muthu Fort William den 5. maj 2024
Dear Kenneth, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, MFW

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Checked me in a few hours early without hesitation. Gracious staff. Everything is within walking distance. Good refresh after walking the WHW.
Overnattede 1 nat i april 2024
Svar fra Muthu Fort William den 5. maj 2024
Dear Eric, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, MFW

8/10 Udmærket

Rhod

Rejste med partner
Nice clean hotel, great staff, well appointed rooms, hotel is tired though, needs updating by staff are doing their best with what they have
Overnattede 2 nætter i april 2024
Svar fra Muthu Fort William den 5. maj 2024
Dear Rhod, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, MFW

8/10 Udmærket

John

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Indifferent service. I arrived at 10pm after a long journey and was very tired but had to wait 10 minutes before somebody was available to check me in No central heating in very cold bedroom ( no 9) and no hot water . Tacky little room carved out of a bigger one. Entire hotel has seen better times . Aspired to Exotic Marigold Hotel but failed
Overnattede 1 nat i april 2024
Svar fra Muthu Fort William den 26. apr. 2024
Dear John, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

10/10 Fremragende

Delia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome place great staff 5star
Overnattede 1 nat i april 2024
Svar fra Muthu Fort William Hotel den 13. maj 2024
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, mfw

8/10 Udmærket

eric

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable bed and clean
Overnattede 1 nat i marts 2024
Svar fra Muthu Fort William den 13. apr. 2024
We are delighted to hear that you enjoyed your stay at Muthu Fort William. Our team works hard to provide a memorable experience for all our guests. We appreciate your feedback and hope to welcome you back again soon! Regards/MFW

2/10 Forfærdeligt

Sripal

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not a good place to stay
Overnattede 2 nætter i marts 2024
Svar fra Muthu Fort William den 23. apr. 2024
Many thanks for taking the time to leave us some comments and scores. I am so sorry about your experience, i will certainly get this looked into. Regards/MFW

6/10 Okay

Michael

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Die Räume sind so schlecht gedämmt und der Boden knarzt bei jeder kleinsten Bewegung. Ruhig schlafen somit Fehlanzeige. Mit der Einrichtung muss man auch klar kommen. Das Bett ist zwar schön gros, nimmt aber den sonstigen Platz des Zimmers in anspruch. Die Lage des Hotels ist aber super. Leider finde ich sonst nichts positives daran.
Overnattede 2 nætter i marts 2024
Svar fra Muthu Fort William den 30. mar. 2024
Dear Michael, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. Regards/MFW

8/10 Udmærket

SHARON

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would stay again great breakfast
Overnattede 1 nat i marts 2024
Svar fra Muthu Fort William den 30. mar. 2024
Dear Sharon, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

4/10 Dårligt

Michael

Overnattede 1 nat i marts 2024
Svar fra Muthu Fort William den 30. mar. 2024
Dear Michael, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. Regards/MFW

4/10 Dårligt

Erin

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We had to tell the staff about the rustiness of the place, I suffer with asthma and I had a very bad flare up, for the price for those nights I would expect the place to be more clean than it was. Areas of the room were not hoovered and there was dust everywhere.
Svar fra Muthu Fort William den 4. mar. 2024
Dear Erin, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

8/10 Udmærket

Kevin

Overnattede 1 nat i februar 2024
Svar fra Muthu Fort William den 28. feb. 2024
Dear Kevin, Many thanks for taking the time to leave us good comments and scores. We do hope to welcome you back in the near future. Regards/MFW

8/10 Udmærket

Gary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay
Really comfortable room. Nice and warm. Everything you would need. Shower was excellent and warm. Breakfast really good.
Overnattede 1 nat i februar 2024
Svar fra Muthu Fort William den 26. feb. 2024
Dear Gary, Many thanks for taking the time to leave us good comments and scores, We are so glad that you had a satisfying stay with us. Thank you and we look forward in seeing you again soon. Regards/MFW

6/10 Okay

Antonietta

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Muthu Fort William den 26. apr. 2024
We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, MFW

8/10 Udmærket

CHARON

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Muthu Fort William den 23. feb. 2024
Dear Charon, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

8/10 Udmærket

Jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel nice rooms, nice breakfast
Overnattede 2 nætter i februar 2024
Svar fra Muthu Fort William den 23. feb. 2024
Dear Jacqueline, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

6/10 Okay

Sidnei

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Goood location Good hotel
Overnattede 1 nat i februar 2024
Svar fra Muthu Fort William den 23. feb. 2024
Dear Sidnei, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

2/10 Forfærdeligt

Joe

Overnattede 1 nat i februar 2024
Svar fra Muthu Fort William den 23. feb. 2024
Dear Joe, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

8/10 Udmærket

Gustavo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Localização e atendimento fantásticas!
Overnattede 1 nat i november 2023
Svar fra Muthu Fort William Hotel den 5. apr. 2024
Thank you for review & scores is a testament to our commitment to excellence. We're dedicated to providing extraordinary experiences.

10/10 Fremragende

Itige

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Muthu Fort William Hotel den 5. apr. 2024
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards. FOM

10/10 Fremragende

John

Overnattede 2 nætter i oktober 2023
Svar fra Muthu Fort William Hotel den 5. apr. 2024
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards. FOM

2/10 Forfærdeligt

Robert

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Muthu Fort William Hotel den 17. apr. 2024
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. We do hope to welcome you back in the near future

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel
Svar fra Muthu Fort William den 23. feb. 2024
Dear Melissa, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

6/10 Okay

Gísli Líndal

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Muthu Fort William Hotel den 17. apr. 2024
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards,

4/10 Dårligt

Drew

Rejste med familie
Synes ikke om: Rengøring, service og personale
We had to wait 15 minutes before anyone even showed up at the reception desk, 3 of the 4 coffee cups in our room were still dirty and sticky and the bathroom was not clean the back of the door was covered in stuff that wiped off if you touched it so would have been easily cleanable and there was hair in the bathroom that didn’t belong to any of us which I found very gross.
Overnattede 1 nat i november 2023
Svar fra Muthu Fort William Hotel den 17. apr. 2024
Dear Drew,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these issues with our housekeeping team to ensure they are properly taken care of. Thank you for bringing this to our attention. We hope to welcome you back for a better experience in the future.Regards/MFW

8/10 Udmærket

Barry

Synes godt om: Service og personale
Overnattede 3 nætter i november 2023
Svar fra MFW den 24. nov. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.

10/10 Fremragende

Deise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muito bom!
Hotel lindo e confortável de frente para o lago! Atendimento bom. Possui estacionamento. Quarto confortável, limpo, com máquina de água quente café e chá disponível. Banheiro bom, agua quente. Café da manhã muito bom. Chegamos fora do horário pra tomar cafe um pouco depois e a moça que nos atendeu gentilmente resolveu a situação e nos permitiu tomar café! Voltaria a me hospedar nesse hotel!
Overnattede 1 nat i november 2023
Svar fra Muthu Fort William den 24. nov. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.

6/10 Okay

Christopher

Rejste med partner
Synes godt om: Faciliteter
Did not like the food, very poor
Overnattede 1 nat i november 2023
Svar fra Muthu Fort William den 24. nov. 2023
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry about your experience, i will certainly get this looked into. We do hope to welcome you back in the near future.

4/10 Dårligt

Chon Wang

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not as advertised
It seems to me that the room was not occupied for a while. Everything was dusted, and there was garbage under the bed. The room was not soundproof either.
Overnattede 3 nætter i november 2023
Svar fra Muthu Fort William den 24. nov. 2023
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry about your experience, i will certainly get this looked into. We do hope to welcome you back in the near future. Regards/MFW

2/10 Forfærdeligt

Mark

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awful stay, had to leave early!!
I stay in hotels frequently with work around the world and this I quite possibly the worst I have ever stayed in!! I had to check out two days earlier because of this! Woke up both mornings I did stay with fresh bites on my legs. I come back from work late around 2300-0000 to a freezing cold room and no hot water (they only have the heating on during set times along with the hot water I guess). The duvet on the bed was so thin so I barely slept due to being absolutely freezing in bed! I ate once in the restaurant I had the chicken curry, if you could call it chicken, mainly grizzle and awful, couldn’t finish it along with the microwave rice. By the second cold sleepless night I decided to check out at around 0600, enough was enough for me. Went to reception to check out and no one there, rang the bell several times and waited about ten mins still no one came so I just left the card and went, I’ve also messaged them 3 times via the hotels.com app and no reply!! I left my charger in the room as I packed in a hurry!! Terrible hotel please don’t stay here!!!
Overnattede 6 nætter i oktober 2023
Svar fra Muthu Fort William den 24. nov. 2023
I am sorry that we fell short on a few issues following your recent stay, we appreciate all feedback positive & negative to allow us the opportunity to evaluate ourselves and improve upon this time and time again which is why so many of our guests return over and over again for great stays.

6/10 Okay

William

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Friendly and efficient staff. Some flickering lights and a bulb out in the bathroom and fan heater broken. Nice touch with crisps and chocolates in the room but not replenished on third night.
Overnattede 3 nætter i oktober 2023
Svar fra Muthu Fort William den 24. nov. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

4/10 Dårligt

chelsea

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Muthu Fort William den 30. okt. 2023
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry your experience, i will certainly get this looked into. We do hope to welcome you back in the near future

10/10 Fremragende

paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
clean
clean comfortable and a great breakfast and good location for fort william
Overnattede 1 nat i oktober 2023
Svar fra Muthu Fort William den 30. okt. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.

8/10 Udmærket

Martine

Synes godt om: Service og personale
Overnattede 1 nat i oktober 2023
Svar fra Muthu Fort William den 28. okt. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.

6/10 Okay

Romain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We did not appreciate the big TV screen playing while I was having a fancy romantic dinner with my wife
Overnattede 2 nætter i oktober 2023
Svar fra Muthu Fort William den 28. okt. 2023
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry your experience wouldn't close, i will certainly get this looked into. We do hope to welcome you back in the near future

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale
👍
Overnattede 1 nat i oktober 2023
Svar fra MFW den 23. okt. 2023
Dear Michael, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

6/10 Okay

Charity

Rejste med familie
Synes godt om: Service og personale, faciliteter
You can hear your neighbors in the next room. Our bathroom had a leak in the ceiling. Staff was polite and friendly. Did not try the food because we chose to eat outside of the hotel. Checking in and out was easy.
Overnattede 4 nætter i oktober 2023
Svar fra MFW den 23. okt. 2023
Dear Charity, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

6/10 Okay

Philip

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
The bed was very uncomfortable and the fire alarm kept going off
Overnattede 1 nat i oktober 2023
Svar fra Muthu Fort William den 15. okt. 2023
Dear Philip, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dated hotel and overpriced
Hotel is way dated. It is overpriced.
Overnattede 1 nat i august 2023
Svar fra Muthu Fort William den 10. okt. 2023
Dear Guest, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW