Hoteller nær Fontenelle Forest Naturcenter

"The property was not good. Room was not clean, floor had food in it. Towels were wet. Outside stairs that was told to use were about ready to collapse, were closed the next day."

"I had an Expedia reservation for $63, the clerk jerk promptly increased it to $68 by hand.I asked for the manager or owner, not available. Rude obnoxious and disgusting. For $5 they lost about 15 additional stays, which I warned him would be the result of stealing the additional $5. Owner had prior times been a gentleman but I will pay more other places for an honest front desk. Black mold by air conditioner. Very dangerous to weak lungs."

"Hotel and rooms were neat and clean. Convenient location. Staff were friendly. My only complaint is the hairdryer in my room didn’t work and no solution was offered."

"I had a very good stay! The staff is Amazing!"

"The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

"Clean, safe place"

"Room was clean, bed was comfortable and the breakfast was ok. Chocolate milk was the highlight!"

"The rooms were very clean. Was a great stay. Definitely recommended!"

"The staff were all friendly and helpful, the breakfast was well stocked and the location was convenient to drive to the Omaha attractions."

"Very friendly and attentive!"

"I loved staying here!! It is RIGHT NEXT to the police station of Council Bluffs and walking distance to 3 convenient stores, a Hy-Vee and 2 exits away from Henry Doorly Zoo and Lauritzen Gardens. Clean, quiet and nice staff"

"Cameron was incredibly sweet throughout the entire check-in process and made us feel very welcome. The rooms were clean and well maintained. The customer service was exceptional from everyone we interacted with, from the front desk staff to housekeeping. The entire team went above and beyond and truly made our stay enjoyable. My only suggestion would be to extend the breakfast hours, but otherwise everything was wonderful."

"tv did not work room was a mess"

"The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure"

"Front desk lady was awesome. Wished we could have used hot tub longer"

"The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed."

"Okay hotel; needs renovations; but clean."

"This hotel was our home away from home while my kid was at iowa western also have a discount for iowa western parents and students. "